Babcock International Group
Brize Norton, Carterton OX18, UK
At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a IT Support Scheduler at our Brize Norton site. The role As a IT Support Scheduler, you’ll have a role that’s out of the ordinary. You will manage and schedule Incidents, Work Orders, Projects and Resource Requests for the Brize Client Desktop Support Team. Day to day, you’ll ensure all incoming and current work is progressed in a timely manner and in line with Service Level Agreements • Manage and schedule all incoming and current work for the Brize Client Desktop Support Team Ensure incoming tasks are scheduled in a timely manner • Manage workload in line with Service Level Agreements • Minimise aged tickets through effective incident management • Ensure all Analysts are allocated sufficient and appropriate work based on skill set and location • Liaise with the Desktop Support Lead to ensure project work is sufficiently resourced and...