NORDMANN
Horley, UK
Nordmann – is a leading multinational in the field of chemical distribution with a staff of over 460 employees. At Nordmann, we believe in openness, respect, human kindness and working together in a spirit of trust – and these values are embedded in our corporate culture. To support our IT team in Maidenbower, we are looking for a new 1st Level IT Support Technician (f/m/d) Your tasks Pick up user helpdesk calls and create support tickets Work with JIRA Service Management and process 1st Level tickets Provide remote and onsite support for end user and resolve 1st Level tickets Qualify &assign tickets to 2nd Level if unable to resolve Create, update and maintain IT knowledge base articles for applications; IT Workplace and Mobile devices Place and track orders for IT hardware, software and services Review and assign invoices for approval Monitor scripted, automated client installations Assign mobile device software to smart phones Hand over...