IC Resources
London, UK
What - IT Support Engineer (Contract Role) Where - Based in London When - Actively seeking appropriate profiles now Why - Opportunity to work with a market leader in Aerospace, Defence and Security As a IT Support Engineer some of your responsibilities will be: Dealing with faults professionally over telephone and email Logging, categorising and prioritising faults in line with team procedures Run thorough diagnostics to enable first time fix resolutions Keeping customers informed throughout the lifecyle of a fault, from initial customer engagement to resolution Manage multiple scheduled tasks for customers to certify that customer systems remain up and running Required/Desirable Skills Familiarity with the following: Windows, Linux and Virtual Technologies Determined interest in networking and WAN Natural ability for trouble shooting and solving problems Capable of using your own initiative to complete a range of tasks If you think this role would be a...