Prestige
Rushden, UK
Job Summary To be responsible for managing our outsourcing providers, service delivery to business users as well as the planning, control, implementation and improvement of efficient IT organisation, in accordance with the business strategy and plans. Accountabilities Overall management of the IT Operations Team and Outsourced Providers Contribute to IT and Operational strategy to optimise IT systems and operational model in support of business targets. Lead annual department budget planning and provide support to other business departments in the context of anticipated IT costs. Monitor and challenge outsourced provider performances and be the company main point of contact for the control of IT incidents. Ensure clear communication and positive relationship management with outsourced providers. Supervise and steer the management of IT risks and mitigation actions, including disaster recovery and business continuity plans. Report to management all key aspects...