Robertson Group
Stirling, UK
Your new role We’re recruiting for a IT Support Technician who will work as an integral part of a fast paced IT team. You will support the business on technical issues and provide a high level of service to your internal customers. What you'll do: Provision of 1st, 2nd and 3Rd Line support to Robertson employees both face to face and remote through IT Tickets that have been logged on the IT Service Desk Assisting IT colleagues with IT Support and Projects to ensure optimal delivery of service Ability to work without close supervision in accordance with company guidelines Setup and Configuration of PC’s for New Starts etc Ensure IT Asset Registers are kept up to date Create and maintain IT policies and procedures as appropriate Other relevant IT duties as assigned by the IT Management What you'll need: Problem solving skills / initiative Technical / analytical skills Planning / time management Interpersonal skills Excellent customer service...