Bright Horizons
Wellingborough, UK
2nd Line IT Support Analyst Salary: £30,000 Hours: 37.5 per week / Monday to Friday Job Type: Permanent/Fulltime Location: Rushden, Northamptonshire (mixture of home and office working) Purpose of Role: This role will assist in the running of an efficient IT Service Desk, ensuring the support tickets are handled in a swift manor and support the 1st Line team. Our Service Desk provides support for over 300 Nursery locations, as well as Support Staff; most of whom are now working from home. The successful candidate will be confident and organised and can handle a heavy workload effectively. You will have an excellent working knowledge of Microsoft desktop products, whilst possessing an interest in delivering new technologies. For the candidate to be successful they must have a methodical approach to providing technical support and be able to demonstrate a high level of customer service and be confident in providing basic...