115 it support analyst jobs found in Bristol

The role: We are looking for a permanent IT Support Analyst to join our friendly IT Service Desk team in Bristol. The successful candidate will provide IT support to users of Simmons & Simmons IT systems. Working to scheduled but varying shift patterns, the role involves recording, diagnosing, monitoring and resolving problems by using a call management system which provides a high-level audit trail for every call made or taken. The strategy for the IT Support Desks is to adopt a first-time resolution approach from call placement to call resolution. This is an exciting opportunity to join an expanding team. What will you do: The support of Simmons and Simmons IT applications and hardware. Provide first line application support (productivity tools and business applications) including: incident & problem identification, analysis, diagnosis, and resolution or escalation when necessary. Assist in resolving incidents, questions & requests...

IT Support Analyst Reporting to the Service Desk Manager, Richard Percival, we have an opportunity for an IT Support Analyst to join our team, based in Bristol. The IT team ensure that the technology of the firm is as efficient as possible and we are excited to be growing this incredibly valuable team. Is This Your Next Career Move? You'll provide a professional level of 1st line IT support and administration for the firms Applications, desktop computers, servers and network infrastructure. Some 2nd line support may be requested based on your knowledge and experience. Day to day you'll be on hand to provide user support and assistance to all members of the firm, you'll ensure the IT systems provide a reliable and un-interrupted service, assist with planned system maintenance as well as getting involved with projects as instructed by the IT Manager. Your passion for gaining further understanding of the firm's IT systems and taking initiative to develop...

IT Support Analyst * IT jobs role with a twist – much more varied than just IT Support * Are you seeking IT jobs that have more variety, more project management? Are you interested in technology, software and coding? * You need excellent communication skills for this IT jobs role * £32,000 - £38,000 approx. salary * 1000+ headcount technology business involved with electric charging technology, smart cities and software that makes mobility in cities safer, quicker and more efficientAre you seeking IT support jobs, IT engineer jobs or IT jobs BUT you want to advance your career and have a role that is really varied and opens up project management skills and career route? You MUST have an interest in technology & software.The big requirement here is someone who has exceptional communication skills (verbal, written and in terms of frequency!). You will take ownership of projects, learn quickly, be a good problem solver. You will be friendly, inquisitive and the sort of person...

Job description IT Support Analyst - Bristol - Hybrid - Great Benefits Package! At AKKA we are delighted to be able to offer an exciting opportunity to join our team, based in our Bristol Office working as a IT Support Analyst. We are looking for a highly motivated individual who is looking to develop a career in IT as an integral part of our Business Support team. You will gain a variety of transferrable skills and work closely with our IT Manager to support day to day activities. In this exciting role, you will be involved in the following, but not limited to: Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance. Support development and implementation of new computer projects and new hardware installations. Conduct research on computer products Support the writing technical specifications for purchase of PCs and related products Alongside this you will have exposure to;...

Job description IT Support Analyst - Bristol - Hybrid - Great Benefits Package! At AKKA we are delighted to be able to offer an exciting opportunity to join our team, based in our Bristol Office working as a IT Support Analyst. We are looking for a highly motivated individual who is looking to develop a career in IT as an integral part of our Business Support team. You will gain a variety of transferrable skills and work closely with our IT Manager to support day to day activities. In this exciting role, you will be involved in the following, but not limited to: Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance. Support development and implementation of new computer projects and new hardware installations. Conduct research on computer products Support the writing technical specifications for purchase of PCs and related products Alongside this you will have exposure to;...

Job Description Renishaw is looking for a Support Analyst to join our IT Operations team, reporting to the Service Desk team leader. By providing and maintaining secure, available and efficient systems and equipment, IT Operations supports and enables our global employees to develop innovative solutions and technology for our customers. The Support Analyst will be at the heart of a busy and friendly department, working on a range of activities that support our company and help us to deliver well, having opportunities to grow and develop their own experience and technical skills.  The successful candidate will provide support for Windows 10 & 11 PCs on both desktop and mobile PC hardware (along with the applications installed on them) and also print devices that include both laser and thermal image transfer devices. Renishaw uses a variety of PC applications including MS Office 365, Visio, and Project etc. along with many more engineering specific applications....

Are you looking for your next move in IT as a Support Analyst?Do you love to give excellent customer service to a business, both in person and via the phone?Are you a whizz at troubleshooting and solving technical issues?Then this IT Support Analyst role could be perfect for you!Especially if you love a bit of banter and having a laugh at work!To find out more, read on…As an IT Support Analyst your responsibilities will include: * Managing service desk tickets to ensure the appropriate level of IT support is provided * Ensure that all incidents are assigned the appropriate SLA * Take ownership of user incidents, tracking incidents and following through to completion * Perform problem solving activities on Microsoft technologies including Active directory * Check monitoring systems for incidents and warnings, and action or escalate as required * Ensure users are kept sufficiently informed of progress throughout the lifetime of their issueWe are looking for an IT Support...

IT Support Analyst Cardiff - Hybrid working Up to £27,900 per annum + benefits Want to work for a value-led business that uses cutting-edge technology that allows retailers to give customers to freedom to purchase how, when and where they want? If so, you may be interested in an opportunity for a Support Analyst responsible for supporting the businesses IT needs to ensure they can operate effectively. Working from the HQ in Cardiff, you'll have the opportunity to work from home 1 or 2 days a week. Here's why you might be interested: You will be working as part of a small team you will be involved in a range of technologies as you progress and gain more experience within the role. You will be responsible for troubleshooting issues, including causes/fixes on an OS, network, and server level. You will support any Microsoft based PC and Laptop network / printing facilities You will have the opportunity to be oversee the deployment of new hardware for end...

IT Support Analyst £23,000- £28,000 + Training + Pension + Holiday + Healthcare + Bonus Mere, WiltshireHere is a great position for someone looking for an IT Support role within a business that promotes working-life balance all the while supporting your personal and professional development!This job is perfect for an individual looking for a long-standing successful career within a 100-year-old company that is a leading manufacturer in its market!Our client is renowned for their brilliant products which have led them to continue to grow since 1922! They are looking to bring in a self-motivated IT Support Analyst who is keen on self-development and wants to be a part of their growing department.You will be responsible for carrying out the initial analysis of data, providing support to users around the business, liaising with key suppliers, and many more exciting responsibilities! This role will put your skills to the test which inevitably helps you develop. The role:* IT Support...

Do you want to work for a global company that offer an amazing array of benefits? Do you love problem solving and helping others with any IT related queries? Do you want to work for a company that want to transform their IT offerings to make the business more efficient? Yes? Let's talk - this could be the perfect role for you. Working in a law firm based in Cheltenham, you will be an integral cog in the IT machine for this company. There may be the need to travel to other offices as and when required, meaning that someone with access to their own transport would be preferential for this role. Benefits of this IT Support Analyst role: Hybrid working available 25 days annual leave plus bank holidays Long service bonuses Employee assistance program Additional other benefits Duties of this IT Support Analyst role: Assisting members across the firm via tele, remote control and desk-side Recording any help requests accurately and responding in a timely manner...

The role: The role of the IT Support Analyst involves working as part of a team of four to provide high quality support and assistance on all aspects of IT. While predominantly based in the Cheltenham office, this role will include travel and support to other UK offices (London and Guildford) and support and cover for the IT Service Desk. The Team: The IT Director has overall responsibility for the running of the Department and producing the IT strategy for the Firm.  The IT Department is divided into three sections; Service Delivery Technical Operations PMO The IT Support Analyst will report into the UK Regional IT Manager. The role is based in our Cheltenham office, however there will be opportunities to provide telephone and remote support to all of our offices globally. Hours of Work: The IT Support Analyst will be required to work 35 hours per week covering 09:00 – 17:30 (excluding one hour for lunch). Key Tasks (this is a broad but...

IT Support AnalystCardiff - Hybrid workingUp to £27,900 per annum + benefitsWant to work for a value-led business that uses cutting-edge technology that allows retailers to give customers to freedom to purchase how, when and where they want? If so, you may be interested in an opportunity for a Support Analyst responsible for supporting the businesses IT needs to ensure they can operate effectively. Working from the HQ in Cardiff, you'll have the opportunity to work from home 1 or 2 days a week. Here's why you might be interested:You will be working as part of a small team you will be involved in a range of technologies as you progress and gain more experience within the role.You will be responsible for troubleshooting issues, including causes/fixes on an OS, network, and server level.You will support any Microsoft based PC and Laptop network / printing facilitiesYou will have the opportunity to be oversee the deployment of new hardware for end users as required Great if you...

Systematix is currently looking for an IT Operations Analyst help with the implementation of a diverse global IT Operations network, for one of the world’s leaders in Life Sciences technologies. ABOUT THE PROJECT Our client is one of the world’s leading Life Sciences, with offices around the globe. Working as Infrastrucutre Operations Analyst for the Client technologies division, you will be responsible for providing support for l IT Operations including service desk, system administration, development, security and support of all relevant IT infrastructure, systems and applications. Your responsibilities in the role will be: Providing user and administrative support for IT systems, applications and Infrastructure Providing technical guidance to users and management for IT related issues and queries Performing maintenance and troubleshooting of all relevant hardware, software and systems Performing routine IT operation tasks (ex: backups) Configuration,...

Systematix is currently looking for an IT Operations Analyst help with the implementation of a diverse global IT Operations network, for one of the world’s leaders in Life Sciences technologies. ABOUT THE PROJECT Our client is one of the world’s leading Life Sciences, with offices around the globe. Working as Infrastrucutre Operations Analyst for the Client technologies division, you will be responsible for providing support for l IT Operations including service desk, system administration, development, security and support of all relevant IT infrastructure, systems and applications. Your responsibilities in the role will be: Providing user and administrative support for IT systems, applications and Infrastructure Providing technical guidance to users and management for IT related issues and queries Performing maintenance and troubleshooting of all relevant hardware, software and systems Performing routine IT operation tasks (ex: backups) Configuration,...

IT Infrastructure Support Analyst Full Time & Permanent Office Based Melksham Up to £35,000 + Excellent Benefits! Do you have a relevant IT qualification (CompTia, ITIL, CCNA, MCSA, ect)? Do you have good experience with Microsoft Windows client and server operating systems? Interested to join a global and dynamic organisation? Our client is a leading business and they are now looking to recruit an experienced IT Support Analyst to help with the administration of more than 600 PCs, servers, network switches, printers, other computer peripherals and telephones across various sites within the UK. Duties will include;- Maintain records of user problems (using a problem-ticketing system) and ensure problems are always resolved.Design, maintain and develop the network infrastructure and systems within the organisation and across the larger district.Maintain the server infrastructure including Physical and Virtual servers.Maintain the onsite backup solutions.Act as IT 'key...

My client, a global, professional service business is looking to appoint an IT Support Analyst to support both the Cheltenham and UK team. A rare opportunity to work for a leading firm with a great working environment/culture and excellent benefits package.Key responsibilities * Providing a professional and consistent level of telephone and desk-side support to the Cheltenham office, and other offices as required * Assisting with providing support to the firm by telephone and remote control as required * Ensuring all requests are accurately recorded and responded to within a timely manner * Assist in the setup of any internal or external virtual meetings * Investigate and take ownership of issues with collaboration equipment. Liaise with the 3rd party supplies and ensure speedy resolution of any issues * Configuration, maintenance and troubleshooting of multi-functional devices, printers and secure print/cost recovery system * Promoting the use of IT to staff * Liaising...

About the role: The role’s key area of focus for 2023 is to provide technical stability and great IT customer service to our teams as the business continues to grow. With an updated technology roadmap to support this, we’re focused on overhauling and modernising our transactional systems, and further developing our digital strategy. What you’ll be doing: Responsible for logging, assignment, and timely resolution of incidents, problems, and service requests, escalating where necessary Proactively identify and propose opportunities to improve IT offerings to the end user Create/contribute to/update departmental knowledge base and associated support documentation Provide accurate content and input for departmental reports, including but not limited to monthly departmental KPIs/scorecard Equipment lifecycle – identifying equipment approaching end of life with a view to replacement Responsible for the provision of new hardware and reimaging of existing...

Are you a tech-savvy problem-solver with a passion for helping others? We are seeking a highly skilled IT Support Engineer to join our dynamic team. As an IT Support Engineer, you will be responsible for providing technical assistance to our employees, troubleshooting and resolving software and hardware issues, and managing our IT infrastructure. You will work closely with our team of developers and system administrators to ensure that our systems are running smoothly and efficiently. Key Responsibilities: Provide first-line technical support to employees through phone, email and remote assistance Troubleshoot and resolve software and hardware issues Manage and maintain IT infrastructure, including servers, networks and workstations Provide training and guidance to employees on software and hardware usage Identify and recommend improvements to IT systems and processes Participate in IT projects, including system upgrades and migrations Qualifications: Bachelor's degree...

Are you a tech-savvy problem-solver with a passion for helping others? We are seeking a highly skilled IT Support Engineer to join our dynamic team. As an IT Support Engineer, you will be responsible for providing technical assistance to our employees, troubleshooting and resolving software and hardware issues, and managing our IT infrastructure. You will work closely with our team of developers and system administrators to ensure that our systems are running smoothly and efficiently. Key Responsibilities: Provide first-line technical support to employees through phone, email and remote assistance Troubleshoot and resolve software and hardware issues Manage and maintain IT infrastructure, including servers, networks and workstations Provide training and guidance to employees on software and hardware usage Identify and recommend improvements to IT systems and processes Participate in IT projects, including system upgrades and migrations Qualifications: Bachelor's degree...

Employer description: Based in Dorset and Somerset, we provide an extensive range of cloud-based solutions to businesses and organisations across the South and South West of England. Overview: You will have the opportunity to gain valuable skills and experience as you complete a IT Azure Cloud Support Specialist - Level 3 Apprenticeship.  Salary: £14,000 per annum, rising to £15,000 per annum after 6 months-probation. Main role / Responsibilities [will include but not be limited to]: Troubleshooting and attempted resolution of service desk incidents. Hands-on support to users, as well as back-end troubleshooting of Microsoft 365, servers and networks. Front-end support includes PCs, laptops, VOIP telephone and various applications. Contribute to the maintenance and documentation of the infrastructure estates supported, such as site documentation and knowledge base article creation. Assist and work with the Technical Support Manager to improve all aspects of the...