349 it support analyst jobs found in Cambridge

Req ID:  220437  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. IT Support Analyst Cambridge, UK Competitive Salary Overview NTT DATA Services currently seeks an IT Support Analyst to provide 2nd Line IT support to for a major customer based in Cambridge. The team are responsible for the technical support of hardware and software across the site for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers) This role combines good level technical skills with an emphasis on the delivery of a high level of customer service. Role Responsibilities Review, troubleshoot and approve operational quality desktops, notebooks, printers, and associated peripherals. Install, maintain and optimise desktop...

Req ID:  220437  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.   IT Support Analyst Cambridge, UK Competitive Salary   Overview NTT DATA Services currently seeks an IT Support Analyst to provide 2nd Line IT support to for a major customer based in Cambridge. The team are responsible for the technical support of hardware and software across the site for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers) This role combines good level technical skills with an emphasis on the delivery of a high level of customer service.   Role Responsibilities Review, troubleshoot and approve operational quality desktops, notebooks, printers, and...

Overview NTT DATA Services currently seeks an IT Support Analyst to provide 2nd Line IT support to for a major customer based in Cambridge. The team are responsible for the technical support of hardware and software across the site for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers) This role combines good level technical skills with an emphasis on the delivery of a high level of customer service. Role Responsibilities Review, troubleshoot and approve operational quality desktops, notebooks, printers, and associated peripherals. Install, maintain and optimise desktop /notebook configurations at customer sites. Physical installation and / or de-installation of PC hardware Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations which...

An excellent opportunity has arisen to join our fantastic IT Team as a IT Support Analyst   You’ll be working closely with other departments to provide  technical support to users and helping ensure the smooth operation of computer systems and networks. Your responsibilities will include responding to support requests via phone, email or in-person, diagnosing & resolving technical problems as well as configuring and installing hardware and software. This is a part time role of 20 hours per week, the hours and days worked are fully flexible. The Ideal Applicant Base knowledge of hotel or hospitality software systems and packages Hotel or hospitality background Keen sense of logical analysis Ability to resolve problems and Attention to detail Why join our team … Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.   Here is a snippet of all the...

2nd Line IT Support Analyst Salary: £30,000 Hours: per week / Monday to Friday Job Type: Permanent/Fulltime Location: Rushden, Northamptonshire (mixture of home and office working) Purpose of Role: This role will assist in the running of an efficient IT Service Desk, ensuring the support tickets are handled in a swift manor and support the 1st Line team.  Our Service Desk provides support for over 300 Nursery locations, as well as Support Staff; most of whom are now working from home. The successful candidate will be confident and organised and can handle a heavy workload effectively. You will have an excellent working knowledge of Microsoft desktop products, whilst possessing an interest in delivering new technologies. For the candidate to be successful they must have a methodical approach to providing technical support and be able to demonstrate a high level of customer service and be confident in providing basic end-user training for new starters. As a...

IT Support Analyst, 2nd Line, WindowsAn IT Support Analyst is urgently needed to join a thriving manufacturing company based in North Oxfordshire. It’s a great opportunity for an IT Support Analyst to join an exciting and growing company.The RoleThe IT Support Analyst will be the first point of contact providing high quality, dedicated support for IT related queries. With the opportunity to work across a wide range of hardware and software, troubleshooting issues across all types of devices (desk/laptops/tablets/printers/switches etc.), the IT Support Analyst role is not to be missed!The CompanyThe IT Support Analyst will be joining one of the country’s most exciting and growing tech companies. The company design and manufacture electronic parts mainly for the automotive industry, but are now expanding into other industries, such as aerospace. With partnerships with some big names in the business, this is a great company that are really going places!What’s Required?Whilst...

View job here IT Support Analyst Full Time Seebeck House, 1A Seebeck Place, Milton Keynes, MK5 8FR N/A 3/13/23 GBP 20000,00 - 25000,00 Position: IT Support Analyst Hours per week: 37.5 £20,000 - £25,000 Are you looking to develop your IT Support skills?  If so, we would like to hear from you. You will be working for Merkur Casino UK, which is part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK.  Our purpose is to provide a modern casino feel on your doorstep with the added benefit of Bingo games. We are looking for a personable and driven IT Support Analyst to join MERKUR Casino UK team as the business continues to expand. MERKUR Casino UK currently operates over 220...

2nd Line Technical IT Support Analyst – Dagenham - £30,000 24 Months – Windows 10/11, Office 365, Active Directory/Azure AD, IOS/MAC, Service Now, MS Teams, VPN, Remote SupportWe are seeking Senior IT Technicians to work on long term hourly rate contracts with a salary equivalent to c £30,000 with a view to moving to permanent. Managing a variety of tasks/queries taken through phone calls, emails, portal queries (and other platforms such as social media) you will be the first point of contact / support for Internal Staff & Users. You will be responsible for both basic and more complex user issues ranging from simple password resets and access rights through to complex profile builds and connectivity issues. Following agreed procedures, you will take accountability and identify, prioritise, register and categorise incidents. Diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution Technical Skills required* 2013/2016/Office...

My Client an international Bank based near London Liverpool Street is seeking an IT Support Analyst to join their team permanently with a salary of up to £35,000 on offer. Working Monday - Friday in their main central London office with some travel across their UK sites. This role comes with a great perks package and the opportunity to work with a remarkable international Bank. What does the role entail? Your role as the IT Support analyst will be to assist the Bank's running of the IT department ensuring all areas of the business IT are supported and developed. You will be working on installing and configuring standard applications whilst also building Desktop and Laptops and ensuring any bugs or issues are dealt with. You will oversee the IT inbox supporting first- and second-line support requests in tandem with other members of the IT team, providing a positive work atmosphere and being the voice of the IT staff both virtually and face-to-face. You will also be working on...

IT Support Analyst (3rd Line - Customer based) Based: On client site, London (Canary Wharf) Salary: Up to £55k, depending on experience We're looking for an experienced 3rd line engineer to join our Customer Infrastructure Team. The work will be varied and challenging, you'll be focussed on one of Smartdesc’s largest clients in Canary Wharf. You will be required on-site 3 days a week. You will work independently, with guidance and support on the client’s IT infrastructure to help maintain a high quality of service and facilitate the continued growth of the company. You will be responsible for ensuring IT systems work efficiently, dealing with escalations and proactively proposing and implementing IT infrastructure improvements. Technical Skills: You must have strong technical skills with a good ability to fault find and problem solve under pressure. VMWare vSphere and/or Microsoft Hyper-V with SCVMM in clustered environments Comprehensive knowledge of...

IT Support Analyst (2nd Line - Customer based) Based: On client site, London (Canary Wharf) Salary: Up to £38k, depending on experience The 2nd Line Customer Engineer role is highly technical with a key requirement of good customer service skills. Engineers are expected to be able to take ownership of issues & requests and see it through to resolution or escalation if required. Strong communication skills are essential in keeping the customer updated either through written or verbal updates. The role will work closely with the Smartdesc ServiceDesk, Customer IT Managers and Customer Experience Manager, as well as our Professional Services team who deliver projects and change, and our IT Security team, who focus on ensuring clients data and networks are secure. The role is highly customer facing, engineers will have direct engagements with clients through on-site support, remote support, walk-ins, telephone and email. All issues and service requests are raised...

The Vacancy The IT Service Desk is the first point of contact between staff and the Firm’s Digital community. The Senior IT Support Analyst will provide first and second line technical support to internal staff and clients. Working as part of a friendly and passionate team, the analyst is responsible for the accurate recording, ownership, lifecycle management and timely resolution of requests and support logged via the Service Desk System. You will be expected to perform analysis and technical troubleshooting as part of the role, acting as a point of escalation within the Service Desk Team and escalating to other technical specialist as required. The role requires an aptitude for working with end user technologies, along with excellent customer service skills. Accountabilities: Accurately recording and managing all service and support requests logged on the IT Service Desk tool, including correct categorisation and prioritisation. Taking ownership of end user...

Overview NSC Global (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. NSC Global is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers, and service providers. NSC Global offers a unique business model, combining a focused group of world-class customers, with a unique range of services, backed up with outstanding responsiveness and customer service.   NSC Global is currently looking for an IT Support Analyst to join our growing company. Main purpose of job: Cust is looking for a junior person for this support desk role either straight from college/uni or looking for a step into an IT role; Working as part of a wider globalised IT support environment, the Local Support Analyst is responsible for the in-person...

Franklin Fitch IT Support Analyst | London | On-Site | £30,000 - £40,000 Are you feeling stagnant in your current role? Are you looking for a company that truly cares about employee well-being? Do you want to keep progressing in your IT career? We are currently seeking an experienced IT Support Analyst to join the team at a leading financial services business in London. You will be involved with providing exceptional customer service to their internal team while also liaising with other departments to ensure that the best possible solutions are provided. They have a strong attitude towards investing in their people and providing a workplace where they can continue to grow and flourish. You will also take part in mentoring more junior members of the team as well as any ongoing projects that they will be working on. This is a fantastic opportunity for someone who is looking to progress their IT career in a company that truly cares about its people. What you will be...

The IT Service Desk is the first point of contact between staff and the Firm’s Digital community. The Senior IT Support Analyst will provide first and second line technical support to internal staff and clients. Working as part of a friendly and passionate team, the analyst is responsible for the accurate recording, ownership, lifecycle management and timely resolution of requests and support logged via the Service Desk System. You will be expected to perform analysis and technical troubleshooting as part of the role, acting as a point of escalation within the Service Desk Team and escalating to other technical specialist as required. The role requires an aptitude for working with end user technologies, along with excellent customer service skills. Accountabilities: Accurately recording and managing all service and support requests logged on the IT Service Desk tool, including correct categorisation and prioritisation. Taking ownership of end user requests and following up on...

The opportunity We have a vacancy for a Senior IT Support Analyst role based at Camberwell, Chelsea and Wimbledon College (CCW)  The Senior IT Support Analyst is an exciting opportunity for an experienced IT support professional to continue their career in a large enterprise environment. Within Digital & Technology at UAL, the IT Support Services team provide 2nd line desktop support services to staff and students across UAL campuses. You will get the opportunity to work with colleagues across Digital & Technology, including on key projects such as deployments or installations, as well as providing a high level of ongoing 2nd line support. About you The successful candidate should have experience of the following: Demonstrable experience working in an IT support role within an enterprise environment. Experience of working across Windows and Mac environments, including deployment and configuration of operating systems, hardware maintenance...

IT Support Analyst – Brand New Role – US Law Firm Type: general Our client, a renowned international law firm, is looking for an experienced IT Support Analyst to look after and manage support calls and deal with all aspects of IT support. In addition, tasks include physical office moves and replacing faulty hardware within the office.. Candidates should have a minimum 12 months in a similar support role, preferably with a law firm although all professional experience will be considered.. Must have good support experience and an understanding to join the IT team..

About The Role We are growing and growing fast at TFG and to support this we need to recruit more great people to join our Central Teams function. In particular, we are keen to recruit an IT Support Analyst to work across our offices in Wandsworth and in Euston supporting our three brands; Phase Eight, Whistles and Hobbs. The IT Support Analyst is a 1st line support role and a great way to start a fantastic career in IT. As IT Support Analyst, your duties and responsibilities will include: Build and maintain hardware within the business; ranging from Windows Desktop’s to Mac’s. Supports employees at all levels with Printer and IT peripherals used across the business Respond to and resolve tickets raised by stores and Central Teams Assist the Central Teams user base with issues relating to business systems; ranging from Windows Office issues to specific business applications Build and maintain strong relationships with stakeholders across the business ensuring...

Are you looking for an exciting new role? About the Company An prestigious investment bank is looking for an IT Support Analyst to join their friendly team. This is an amazing opportunity to work in a fast paced, collaborative environment. They are looking for a proactive individual who is able to deal with technical issues in a pressurised and time sensitive environment while maintaining a high quality of customer service. Your technical responsibilities will include but not be limited to: • Reviewing, implementing, and resolving technical issues effectively • Providing support to clients both on-site and remotely • Managing client accounts, responding to client issues and raising tickets accordingly • Providing support for complex systems and working closely with the Support and Infrastructure Team. • Configuring and troubleshooting routers and firewalls • Configuring servers, users, and PC’s Candidate Requirements Essential Skills and...

Reporting into the Head of IT and IT Projects your main duties will be to assist in the maintenance of the Firmdale Hotels Plc networks and systems to ensure that they are effective, up to date. This is an on-site role, 5 days a week. To provide technical support for all domain users to ensure that they can make optimum use of Firmdale’s networks and systems, associated hardware and software. Duties and Responsibilities To take 1st/2nd/3rd support requests and proactively help resolve 1st/2nd/3rd line tickets where required as well as manage tickets in the helpdesk queue. To assist with troubleshooting and resolve the more complex 3rd line issues that 2nd line engineers have escalated, whilst  maintaining an accurate task record in our helpdesk system. To provide support to all IT Support Analysts on site. To support colleagues by providing technical assistance on support tickets. To troubleshoot and resolve issues and questions, whilst maintaining an accurate task...