126 it support analyst jobs found in Coventry

JOB DESCRIPTION We deliver your parcels in the UK and to CountriesWorldwide . Position: IT Support Analyst - Contract Type: Permanent (Full-Time) Location: Ryton, Coventry Salary: Grade 2, up to £28, depending on experience plus company benefits Why choose DHL Parcel? As well ascompetitive pay rates, once you have completed your probation you will beentitled to an award-winning range of benefits to improve your wellbeing bothat work and at home, including discount vouchers for restaurants, cinemas,retail outlets, healthcare and much more: Physical Health – A free confidential 24/7 GP Service,Gym discounts, Cycle to work scheme Financial Health – Enhanced Pension scheme, affordableloans, free mortgage advice and hundreds of retail/lifestyle discounts Emotional Health – A free mental health app, 24/7employee support service for you and your family with access to freecounselling...

We deliver your parcels in the UK and to 160 CountriesWorldwide . Position: IT Support Analyst - 7922 Contract Type: Permanent (Full-Time) Location: Ryton, Coventry Salary: Grade 2, up to £28,000 depending on experience plus company benefits Why choose DHL Parcel? As well ascompetitive pay rates, once you have completed your probation you will beentitled to an award-winning range of benefits to improve your wellbeing bothat work and at home, including discount vouchers for restaurants, cinemas,retail outlets, healthcare and much more: Physical Health – A free confidential 24/7 GP Service,Gym discounts, Cycle to work scheme Financial Health – Enhanced Pension scheme, affordableloans, free mortgage advice and hundreds of retail/lifestyle discounts Emotional Health – A free mental health app, 24/7employee support service for you and your family with access to freecounselling About the role. Due tobusiness growth and expansion, we have an...

IT Support Analyst – Coventry, UK Company Overview Role overview: We are looking for an IT Support Analyst with the mission to provide IT support to the Coventry Technical centre supporting all functional areas including Lear users located at customer locations (Gaydon, Whitley, Solihull, Cranfield, Birmingham and Oxford Road site). This role is based in Coventry Tech Center. Main Responsibilities: Providing 1st line technical support and problem analysis/rectification. Providing support for Office IT equipment and software by problem solving and user training enabling productive/efficient practices. Upgrade and update hardware/software to meet user requirements to increase productivity and maintain stability. Ensure communication stability/performance of the LAN/WAN by monitoring and solving issues. Follow established procedures of backup routines and system monitoring to ensure Data Integrity, Security and accuracy. Ensure documentation and procedures are...

Job Title IT Support Analyst (First Line) Closing Date 19-Jun-2023 Position Full Time Business Entity Gateley Legal Department Information Technology Location Birmingham – United Kingdom Job Type Experienced Hire Description The role This IT Support Analyst will be responsible for providing first line support to all offices, including deskside support and basic fixes over the phone as well as ensuring calls to the IT department are dealt with and tickets are managed and escalated within a timely manner. Answer support calls Ensure the process of logging all tickets is followed Provide basic fixes over the phone Provide deskside support Provide excellent customer service Comply with the company's policies and procedures Flexible enough to provide support at other offices when required to do so The above description is not an exhaustive list due to the nature of the role. Therefore, the job holder may be required from time to time to carry out...

IT Support Analyst - Cannock - Up to £26k IT Support | Office 365 | Active Directory | Exchange | Networks Salary:  Up to £26,000 Location: Cannock Are you an IT Support professional, looking for a new challenge in your career? Do you have demonstrable experience of working with Office 365 and Active Directory? Have you previously delivered in person and telephone support? Interested in working for an innovative and award-winning company who support the development of your career? If so, I have a fantastic opportunity for you!I'm looking to speak with individuals who are comfortable delivering 1 st line support and deliver excellent levels of customer service. You will have a solid understanding of networking principles such as LAN/WAN, DHCP and DNS. You must be highly organised with an ability to prioritise your workload to make sure that the support desk runs efficiently. Key ResponsibilitiesInvestigate hardware and application incidents and apply fixes or workaroundsWork with...

IT Support Analyst About us Porterbrook specialises in the leasing and assetmanagement of all types of railway rolling stock and associated equipment. Based in Derby with a corporate Head Officein London and its new Rail Innovation Centre at Long Marston, the organisationis undertaking a period of transformational change as it responds to thechanging landscape in rail.  About the team  Working within a small team of experienced IT professionals, every individual has the opportunity to drive the IT strategy and help to maintain the reputation of the department as a well-respected, high-performing, critical service provider. You will lead your area of expertise within the team and provide a key interface between the department and the wider business. Responsibilities Business Support Primary Wintel Support for the company, covering three sites User Account Management (Active Directory and Azure) Client VPN Support Document Management Support & Workspace...

PE Global is currently recruiting an IT Support Analyst for a 24-month contract role with a leading machinery manufacturing client based in Stafford.Responsibilities • The IT Support Analyst is the main IT technical contact for deployment of new Stafford Factory Systems Controls and Factory expansion activities in 2023. This will include a major project to secure relevant applications and hardware behind factory firewalls• Co-ordinate and support all network connectivity requirements of relevant in site relocations of equipment and manpower with Facilities team• Troubleshooting of various factory IT systems & network issues – escalating to and working with all relevant central IT resources for resolution• Coordinating relevant Stafford network and hardware upgrades with Enterprise network teams• Providing required support for Enterprise IT security initiatives• The IT Support Analyst provides oversight and direct escalation for Stafford IT Incidents, Problem Management, Desktop...

IT Support Analyst Pearson Carter is currently working with an international sports end user who is starting to look for IT Support analyst with strong working experience. They need a solid skillset to join the team and support with the day-to-day activities. They are paying a very competitive salary for this permanent position – up to £45k Requirements 1-3 years of experience in a similar position providing endpoint and infrastructure support.  Excellent team player with the ability to positively encourage and influence others.  Ability to multi-task with strong attention to detail.  Enjoy working in a fast-paced, agile environment, and resolve unplanned incidents quickly.  Outstanding communication skills, including the ability to effectively present information in both technical and non-technical terms.  Ability to maintain a professional service level when dealing with fast-paced end users and VIPs.  Desire to learn and become familiar with new areas of...

IT Support Analyst - £45,000!!! Pearson Carter are working with a very reputable UK Microsoft End User based in Oxford. The company is looking individual with strong IT Support experience.    Responsibilities General   1-3 years of experience in a similar position providing endpoint and infrastructure support.  Excellent team player with the ability to positively encourage and influence others.  Ability to multi-task with strong attention to detail.  Enjoy working in a fast-paced, agile environment, and resolve unplanned incidents quickly.  Outstanding communication skills, including the ability to effectively present information in both technical and non-technical terms.  Ability to maintain a professional service level when dealing with fast-paced end users and VIPs.    Technical   IT troubleshooting skills: ability to critically think and solve problems independently until escalation may be required.  Experience with Active Directory,...

IT Support Analyst - £45,000!!! Pearson Carter are working with a very reputable UK Microsoft End User based in Oxford. The company is looking individual with strong IT Support experience.    Responsibilities General   1-3 years of experience in a similar position providing endpoint and infrastructure support.  Excellent team player with the ability to positively encourage and influence others.  Ability to multi-task with strong attention to detail.  Enjoy working in a fast-paced, agile environment, and resolve unplanned incidents quickly.  Outstanding communication skills, including the ability to effectively present information in both technical and non-technical terms.  Ability to maintain a professional service level when dealing with fast-paced end users and VIPs.    Technical   IT troubleshooting skills: ability to critically think and solve problems independently until escalation may be required.  Experience with Active Directory,...

Are you fluent in Spanish and looking for a role that will allow you to utilise your Spanish speaking? About the Company A global insurance company with offices around the world is looking for a 1st/2nd line support engineer to join their IT Support Team in their Bedford office as an IT Support Analyst. You will be supporting UK staff as well as helping support the new Spanish office opening in July! This can be a fast paced role so they are looking for someone with energy and is who is willing to take initiative. As part of your role will have you will be dealing with native Spanish speakers, fluent Spanish is essential for this role. Responsibilities 1st – 2nd line telephony, remote and live chat based support to our global office employees 6000+ Managing Incidents and requests via our IT service management tool ServiceNow Advanced troubleshooting and analytical triage/support Liaising with and delegating tasks to relevant teams for escalation...

Pearson Carter are currently partnering with one of the most reputable Microsoft Dynamics BC D365 Business Central Partners based in the UK. They are looking to expand their team and the opportunity fully on site in their London office.  They are looking for someone who has experience with Dynamics BC/D365 Business. They offer an excellent salary of up £35K depending on experience. 3 Days in office a week is required until client is comfortable with progression. It is then fully remote  Please don't hesitate to get in touch!  Responsibilities: Dynamics NAV/D365 Business Central Customer Support Deliver 1st to 3rd line support Communicate with customers to determine the problem and find a solution   Experience: Must have Dynamics NAV/D365 Business Central Dynamics NAV application support experience across 1st to 3rd Line. MS Partner experience essential   Salary They offer an excellent salary package: £28,000-£35,000 + Hybrid ( 3 days in office a week required ) +...

Senior IT Support AnalystHeadington, OxfordOpportunity to work in NHS - Oxford University Hospitals (OUH) is a world renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. Work in the department who are delivering Digitally Enabled Care to improving safety, experience and outcomes for patients and populations.We are looking for Desktop Deployment IT Support people to join the team (current size is 24)Offering 6 months contract and liked to be extended as well as other opportunities with NHSP.This is band 5 Senior IT Support role and with pay rate after excluding holiday pay is £14.92/hour + other benefitsThe role itself is deploying laptops and PCs across the Trust – the majority of your work will be in the 3 hospitals in and around Headington. There will also be occasional work at Banbury (for which either a car will be provided, or if you are using your own vehicle, mileage allowance will be given)To be successful in this role, candidates...

Reporting to the Technical Team Lead the role holder is part of the IT Operations technical team that supports and administers the IT Infrastructure for Integral to enable the company to achieve its business objectives. The successful candidate will possess a range of technical skills and will be responsible for operating as a team member within the infrastructure team, working independently and alongside other team members as well as providing support to the team lead. You will be required to deliver third-line support to support the 1st and 2nd line teams with any support issues raised across various lines of technology that enable services to be delivered successfully. This support will be both Project and BAU-focused. They must be well organised, self-motivated, punctual, and flexible in their approach to work. He or she must also be able to prioritise a variable workload and know when to escalate a problem appropriately. They will be...

Reporting to the Technical Team Lead the role holder is part of the IT Operations technical team that supports and administers the IT Infrastructure for Integral to enable the company to achieve its business objectives. The successful candidate will possess a range of technical skills and will be responsible for operating as a team member within the infrastructure team, working independently and alongside other team members as well as providing support to the team lead. You will be required to deliver third-line support to support the 1st and 2ndline teams with any support issues raised across various lines of technology that enable services to be delivered successfully. This support will be both Project and BAU-focused. They must be well organised, self-motivated, punctual, and flexible in their approach to work. He or she must also be able to prioritise a variable workload and know when to escalate a problem appropriately. They will be required to communicate effectively...

We are working with an IT Consultancy Company who are looking for an IT Support Engineer to join their new Managed Services team. They have won three major international sporting event deals and are looking to add some essential skill sets to help support these globally recognised sporting events. You will be an essential team member defining and driving the future of this newly formed service for our client. Due to the nature of the events that the company supports, they are looking for someone who can think on their feet to solve unique technical problems. With you coming in at the ground floor of the organisations, they want someone who wants to take on a challenge and grow with the organisation as they increase the number of events they support. You will be reporting into a Leader, not a manager, who is happy to roll-up their sleeves when needed but ensure that you meet your personal goals as well as the team goals. Diversity is at the team’s core values and it is through...

Main duties of the job This post offers an excellent opportunity for professional development in a supportive environment. The post-holder will operate within a customer focused support team and take ownership of both support calls and some server administration. The post-holder will also contribute towards the provision of 2nd and 3rd level user and system support covering corporately approved technologies used by our customer organisations – we solve 70% of allocated calls remotely and this role will be telephone based. The IT Support team also provides an emergency “on call” service for which there is rota participation.

Main duties of the job The post-holder will be self-motivated team player with a positive attitude, excellent interpersonal skills and a methodical approach to tasks. As senior members of the team they will demonstrate a high level of technical knowledge and diagnostic skills, be able to motivate and develop other team members. Expert knowledge of Microsoft desktop products is essential, including Exchange, Azure, Active Directory, Office 365 including Sharepoint and also Network technologies. Experience of MS System Centre Configuration Manager would be beneficial.  The successful applicant will be expected to resolve user requests promptly and effectively, proactively ensuring that users are aware of the facilities available to them. The candidate will demonstrate commitment and ingenuity in the application of available facilities to non-standard situations, diagnose underlying causes of difficulties and devise solutions /workarounds to reduce impact. Candidates...

Job Title: IT Support Engineer Location: Burton-Upon-Trent, Staffordshire Salary: £24,000 - £30,000I am looking for an experienced IT Support Engineer to join a Global Construction Consultancy company based in Burton-Upon-Trent.This is an excellent opportunity for an individual with a keen interest in IT and the ability to provide a range of technical support to a wide range of users, to different areas of the business. The successful candidate will be required to:* Provide technical support to clients with their computer systems and networks* Monitor, maintain and diagnose any technical issues* Install and configure hardware and software * Troubleshoot hardware and software problems* Provide on-site and remote technical assistance* Set up user accounts and profiles * Maintain accurate records of technical problems and resolutions* Ensure the security, safety and integrity of the networkThe ideal candidate should have:* Proven experience in a similar role* Excellent knowledge of...

About our ClientWith over 500 colleagues geographically spread all across the UK, our Client is an Industry Leader within Workforce Management & Employee Health. This Award-Winning Business saw a big increase in demand across 2020, winning several multi-million-pound contracts and projects.About this roleWe have helped our Client rapidly expand their Technology Team over the last 6 months, hiring all sorts of talent from Graduates through to Senior IT Developers.As part of their exciting growth plans and big increase in employee headcount, our Client needs an additional IT Support Analyst to provide tech support to 200+ users (employees) based all around the UK and out of their Northampton head offices.You will be tasked with providing telephone, remote and live chat support, whilst getting involved with IT Projects such as software installations, system upgrades and hardware fixes.We are looking for an entry-level candidate with first class people skills who is extremely keen...