121 it support analyst jobs found in Peterborough

IT Support Analyst Up to £25,000 + benefitsOundle Peterborough, (commutable from Stamford, Spalding, Ely, Kettering)We are looking for someone to join the IT Service Desk at our client in Peterborough. This is one of the UKs leading retail TV channels. You will receive excellent training and development and will have many different progression routes available to you.Requirements:Customer Service ExperiencePrevious Experience Of 1st Line Service Desk (Essential)Experience Of Working in Fast Paced EnvironmentsKnowledge Of Office 365, Active Directory and WindowsEnthusiastic PersonalityOpen to learning and developing within the company!This a great opportunity for an IT Support Analyst to gain some more experience in the industry and this is a great time to join, as they revolutionise their online retail offerings.IT Support Analyst Up to £25,000 + benefitsOundle Peterborough, (commutable from Stamford, Spalding, Ely, Kettering)

IT Support Analyst Up to £25,000 + benefits Oundle Peterborough, (commutable from Stamford, Spalding, Ely, Kettering) We are looking for someone to join the IT Service Desk at our client in Peterborough. This is one of the UKs leading retail TV channels. You will receive excellent training and development and will have many different progression routes available to you. Requirements: Customer Service Experience Previous Experience Of 1st Line Service Desk (Essential) Experience Of Working in Fast Paced Environments Knowledge Of Office 365, Active Directory and Windows Enthusiastic Personality Open to learning and developing within the company! This a great opportunity for an IT Support Analyst to gain some more experience in the industry and this is a great time to join, as they revolutionise their online retail offerings. IT Support Analyst Up to £25,000 + benefits Oundle Peterborough, (commutable from Stamford, Spalding, Ely, Kettering)

A Little Bit About Us: The Vindis Group is seeking to appoint a IT Support Analyst to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company’s heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.  In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High...

2nd Line IT Support Analyst Salary: £30,000 Hours: 37.5 per week / Monday to Friday Job Type: Permanent/Fulltime Location: Rushden, Northamptonshire (mixture of home and office working) Purpose of Role: This role will assist in the running of an efficient IT Service Desk, ensuring the support tickets are handled in a swift manor and support the 1st Line team.  Our Service Desk provides support for over 300 Nursery locations, as well as Support Staff; most of whom are now working from home. The successful candidate will be confident and organised and can handle a heavy workload effectively. You will have an excellent working knowledge of Microsoft desktop products, whilst possessing an interest in delivering new technologies. For the candidate to be successful they must have a methodical approach to providing technical support and be able to demonstrate a high level of customer service and be confident in providing basic end-user training for new...

2nd Line IT Support Analyst Salary: £30,000 Hours: 37.5 per week / Monday to Friday Job Type: Permanent/Fulltime Location: Rushden, Northamptonshire (mixture of home and office working) Purpose of Role: This role will assist in the running of an efficient IT Service Desk, ensuring the support tickets are handled in a swift manor and support the 1st Line team.  Our Service Desk provides support for over 300 Nursery locations, as well as Support Staff; most of whom are now working from home. The successful candidate will be confident and organised and can handle a heavy workload effectively. You will have an excellent working knowledge of Microsoft desktop products, whilst possessing an interest in delivering new technologies. For the candidate to be successful they must have a methodical approach to providing technical support and be able to demonstrate a high level of customer service and be confident in providing basic...

Req ID:  220437  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. IT Support Analyst Cambridge, UK Competitive Salary Overview NTT DATA Services currently seeks an IT Support Analyst to provide 2nd Line IT support to for a major customer based in Cambridge. The team are responsible for the technical support of hardware and software across the site for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers) This role combines good level technical skills with an emphasis on the delivery of a high level of customer service. Role Responsibilities Review, troubleshoot and approve operational quality desktops, notebooks, printers, and associated peripherals. Install, maintain and optimise desktop...

We our looking for IT Support Analyst to help deliver support services as part of the client’s Managed Service agreement. Providing a point of escalation and contact for IT incidents & Service Requests, logging, maintaining, and taking ownership of customers’ cases following defined Service Level Agreements. Managing events and changes on behalf of customers in line with Roc’s processes.Acting with professionalism and always providing excellent customer service focused on making all customer contacts a positive experience. Focusing on resolution in the most efficient and time-critical manner to reduce any IT impact for Roc’s customer.Main Tasks and Responsibilities: * Take ownership of technical issues and see Incidents through to successful resolution * Incident, Problem, Request and Event Management using Roc’s Service Management toolsets, always ensuring your cases contain timely and comprehensive updates. * Respond to alerts received from the pro-active monitoring...

Req ID:  220437  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.   IT Support Analyst Cambridge, UK Competitive Salary   Overview NTT DATA Services currently seeks an IT Support Analyst to provide 2nd Line IT support to for a major customer based in Cambridge. The team are responsible for the technical support of hardware and software across the site for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers) This role combines good level technical skills with an emphasis on the delivery of a high level of customer service.   Role Responsibilities Review, troubleshoot and approve operational quality desktops, notebooks, printers, and...

Overview NTT DATA Services currently seeks an IT Support Analyst to provide 2nd Line IT support to for a major customer based in Cambridge. The team are responsible for the technical support of hardware and software across the site for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers) This role combines good level technical skills with an emphasis on the delivery of a high level of customer service. Role Responsibilities Review, troubleshoot and approve operational quality desktops, notebooks, printers, and associated peripherals. Install, maintain and optimise desktop /notebook configurations at customer sites. Physical installation and / or de-installation of PC hardware Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations which...

Are you looking for your first job in IT. We are working with a large established national business, that are looking to add support to their IT Department.You will be taking calls regarding issues with staff desktops, escalating to the correct engineer for resolving. Working with desktop, laptops and mobile.Any knowledge of Active directory or microsoft packages would be an advaantage, but a keen desire to succeed in this sector is a must.If you are fresh from college or University studying in the IT sector then this role is for you.Monday to Friday 8.30 -5.30pm

IT Field Technician / IT Technician, is required for a leading technology company for an initial 2 month contract. The role will be field based with travel across the country. the role will be paying £125 / day (Limited/Umbrella Company). IT Field Technician / IT Technician UK-wide site travel - ideal base location around Milton Keynes, Hemel Hempstead or Oxford Start ASAP Initial 2 month + contract £125/day (Limited/Umbrella Company) Contract is working outside IR35 Working for a leading technology company on a nationwide server decommissioning project, the IT Field Technician will be responsible for visiting sites post server implementation to decommission and pack up the old servers ready for shipping. There will be no installation or configuring of servers - this will have already happened. The old servers will need decommissioning and taken away. As travel across the UK is required, the successful person will need to have a full driving licence and their...

IT Support EngineerLocation: Nottingham, NottinghamshireSalary: £22,000 - £28,000We are looking for an enthusiastic and motivated IT Support Engineer to join a fast growing IT team, based in Nottingham. The successful candidate will be responsible for providing technical support and guidance to their clients in the transport industry. The IT Support Engineer should have excellent problem solving, communication and time management skills.Responsibilities:* Troubleshoot technical issues and provide solutions* Monitor and maintain computer systems and networks* Respond to and resolve customer queries in a timely manner* Manage user accounts and profiles* Install, configure and maintain software and hardware* Troubleshoot and resolve network and system issues* Documenting and tracking problems to ensure a timely resolution* Ensure compliance with security policies and proceduresTechnical Skills Required:* Knowledge of Windows* Knowledge of networking protocols and technologies*...

IT Software & Digital Support AnalystOur client, a specialist supplier of cutting-edge digital imaging equipment to the health sector offers an excellent opportunity for an experienced IT Software & Digital Support Analyst. This role offers the suitable candidate an excellent opportunity to join an industry leading manufacturer and supplier of world leading IT equipment.The role:To support company resellers during the installation of new imaging systems remotely via phone and email.Troubleshooting and fixing software/hardware faults reported via phone and email.To manage the loan stock of imaging equipment and allocate to site when required by organising collections and drop offs through the required courier.Record fixes and support calls using the IFS management software as well as prepare cases and return orders for returning equipment to Europe for inspection.To offer expert product knowledge for OPT, CBCT, Xray, PSP and Intra oral dental cameras (Once fully trained)To...

Job Title: Helpdesk Support Analyst – Full Time The EPOS Helpdesk is an independent section whose function is to provide a dedicated service to Poundstretcher stores in the U.K. The Helpdesk Support Analyst will provide the first line of support for all aspects of the in-store EPOS system - hardware, software, communications, data integrity, and store procedures. The in-store EPOS system covers the following subject areas -  Stock Control, Timesheets/Personnel, Cash Management. Main Duties and Responsibilities: Maintain a Call Log for all calls placed on the Help Desk by Stores, Warehouses and Head Office. Answer Store, Area/Regional Manager or Head Office Department queries on all aspects of the EPOS system and procedural issues ensuring a prompt response in line with internal S.L.A`s and Company Procedures. Identify the source of system problems, both hardware and software, using Remote Tools to gain access to the in-store system.  Fixes may be applied without reference...

The Vacancy Job Title: Helpdesk Support Analyst – Full Time The EPOS Helpdesk is an independent section whose function is to provide a dedicated service to Poundstretcher stores in the U.K. The Helpdesk Support Analyst will provide the first line of support for all aspects of the in-store EPOS system - hardware, software, communications, data integrity, and store procedures. The in-store EPOS system covers the following subject areas - Stock Control, Timesheets/Personnel, Cash Management. Main Duties and Responsibilities: Maintain a Call Log for all calls placed on the Help Desk by Stores, Warehouses and Head Office. Answer Store, Area/Regional Manager or Head Office Department queries on all aspects of the EPOS system and procedural issues ensuring a prompt response in line with internal S.L.A`s and Company Procedures. Identify the source of system problems, both hardware and software, using Remote Tools to gain access to the in-store system. Fixes may...

Job description Cordius is looking for an IT Helpdesk Analyst/ 1st Line Support to join an award winning technology company based in Nottingham City Centre. The company is an IT Managed Services provider and the service desk team consists of more than 60 people.

Our client is seeking a1st Line Support & testing analyst to join their team based in Snetterton, Norfolk.They are seeking an experienced 1st line IT support Analyst.What the Role includes:• 1st line of support for telephone support calls (including logging supporting evidence, resolving where experience allows or allocating to another team member where necessary)• Management of support calls/emails to ensure they are seen through to resolution by an appropriate team member• Communicating with customers to update on support call progress.• Provide assistance to clients in the use of FAM and related IT and hardware issues (printers, Remote Desktop etc)• Twice daily review and management of in-house designed early warning support tools• Testing of bug fixes, new modules and featuresSkills needed:• Good verbal and communication skills• Sound knowledge of office 365• Good time management – need to deal with customer support calls at same time as reviewing/managing in-house early...

About the role Newly formed North Northants Council’s Tech, Digital and Data service is looking for customer-focused and dedicated individuals to join our dedicated and ambitious team. Our new team has big plans and ambitions to be an inspirational local government IT service and we need great people to help us achieve our goals.  If you love ICT and you’re looking for a new challenge, an opportunity has arisen to join our ICT Service Delivery team as we are looking for current or aspiring Service Desk Analysts. Our ICT Service Desk is where our approximately 3000 staff across North Northants Council come to if they have any issues with ICT. Our customers have many varied service and customer facing roles, and they rely on us to keep their technology working so they can continue to do the amazing work they do for the residents of North Northamptonshire. You’re never sure who is going to contact you and what help they are going to need, but that’s what makes...

Career Area: Administrative Support Job Description: Job Title: Level 6 IT Analyst apprenticeship Location : Peterborough PE1, Cambridgeshire Salary: Starting at £22,000 per year Benefits: 25 Days Annual Leave, Flexible Working, Employee Discount/Benefits Scheme, Employee Assistance Scheme, 9% Annual Bonus, Pension Scheme, Share Scheme, Free Parking. Who we are and what we do: “Winning culture, winning team” Caterpillar is a world leader in construction and mining equipment—creating innovative, cutting-edge products and services that help our customers build the world around us. With that level of impact comes the platform to care for the world, we work in. That’s why we lead sustainable green initiatives to preserve the environment, help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build. Caterpillar owns a complex portfolio of...

Role: IT Support EngineerLocation: NorthamptonshireSalary: £25,000 - £30,000Are you an experienced IT Support Engineer looking for your next challenge? A manufacturing company based in the Northamptonshire area is currently seeking a highly skilled IT Support Engineer to join their team. This is an exciting opportunity to work on a variety of IT projects and provide support to over 700 users.As the IT Support Engineer, you will be responsible for maintaining and troubleshooting the company's computer systems and networks. You will also be involved in implementing new IT projects and upgrades, as well as providing technical support to employees on a wide range of issues. The ideal candidate will have a strong background in IT and experience working in a manufacturing environment.Key Responsibilities:* Providing technical support to over 700 users* Maintaining and troubleshooting computer systems and networks* Implementing new IT projects and upgrades* Working with Windows stack,...