1192 it support analyst jobs found

Junior IT Support AnalystDepartment: ITLocation: DorchesterJob Type: TemporaryDuration of booking: Expected to be for 3 months and maybe longerSector: HealthcareBase: HospitalBand: 3Pay Rates:£11.00 to £11.50 paye inclusive of holiday pay£12.00 to £12.50 umbrella per hourDepending on skill, experience, and qualificationsWorking Days and Hours: Monday – Friday, 08:30am – 16:30pmJob SummaryOur client requires a Band 3 Junior IT Support Analyst to assist with the rolling out of a script to install hardware on a number of devices from now until the end of the financial year. * The post holder will be required to work as a Junior IT Support Analyst for our client. They will be part of the digital technology and infrastructure team under the direction of the network and hardware manager. * The postholder will act as the interface between hospital staff and the wider DTI department providing excellent customer care, guidance and advice on the most effective and secure use of DTI systems...

IT Support Analyst (Fully on-site) - £28,000 - £33,000.Multi office law firm, working with friendly and supportive colleagues. Providing support via telephone, email or deskside.IT Support Analyst (Fully on-site)Witney, Oxfordshire Salary £28,000 – £33,000If you are an IT Support Analyst with 12 months+ experience, then this is an ideal opportunity for you to join a multi office law firm and look to drive your career working alongside like-minded ambitious, friendly and supportive colleagues who will provide you with additional support and training.Reporting to the IT Manager, as an IT Support Analyst you will be part of their busy IT Department and be the 1st point of contact for all IT support, logging and assigning incidents, providing help to those that need it.As an IT Support Analyst your Key Responsibilities will include: Being the 1st point of contact for all IT incidents received via telephone, email or desksideLogging all incidents in the internal Helpdesk...

We are a recruiting for an IT Support Analyst to join a successful and growing company based in St Albans. Our client is one of the leading players in their field, they're a friendly, sociable company with a relaxed yet professional atmosphere.They are looking for an enthusiastic and pro-active individual with knowledge and a passion for IT!This position is ideal for a candidate looking to build on their IT skills and experience, perhaps you are looking for that next step up!What’s in it for you? * Salary: £32k-£35k depending on experience * Hours: Mon-Fri 9am-5.30pm, 1 day WFH and 4 days in the office after training period * 25 days holiday (increasing to 30 after 4 years) * Bonus scheme after 6 month of service – up to 30% of salary! * Contributory pension scheme * Life insurance benefit (4 x salary) * Private medical insurance * Discounts scheme for gym membership, travel and cinema * Free parkingKey responsibilities: * Provide...

IT Support Analyst - 1st & 2nd LineThe Support Analysts deliver excellent first and second line technical support to a base of internal and external corporate users. They ensure that all administration on the Desk is taken care of in an efficient and timely manner including call logging, analysis, diagnosis, and resolution. They also ensure that stakeholder expectations are well managed throughout the process.The location for this role is Swansea and the classification is Office Fixed.Reporting to the Service Delivery Lead your main responsibilities in the role will be to: * Provide first and second line technical support via phone, email, portal, on-site and remote mediums * Receive, log and manage enquiries via our call logging system (Ivanti) * Participate and implement bespoke and standard application upgrades * Handle the administration of a Windows and Thin Client estate * Conduct general maintenance support tasks including Antivirus compliance, security patching,...

IT Support Analyst (3rd Line - Customer based) Based: On client site, London (Canary Wharf) Salary: Up to £55k, depending on experience We're looking for an experienced 3rd line engineer to join our Customer Infrastructure Team. The work will be varied and challenging, you'll be focussed on one of Smartdesc’s largest clients in Canary Wharf. You will be required on-site 3 days a week. You will work independently, with guidance and support on the client’s IT infrastructure to help maintain a high quality of service and facilitate the continued growth of the company. You will be responsible for ensuring IT systems work efficiently, dealing with escalations and proactively proposing and implementing IT infrastructure improvements. Technical Skills: You must have strong technical skills with a good ability to fault find and problem solve under pressure. VMWare vSphere and/or Microsoft Hyper-V with SCVMM in clustered environments Comprehensive knowledge of...

2nd line IT Support Analyst £(phone number removed) plus benefitsHybrid Working Gateshead, Tyne and Wear (Commutable from Newcastle, Sunderland, Longbenton, Hexham, …)A 2nd line IT Support Analyst is needed to join this fantastic team that is trusted to deliver by leading UK brands.As 2nd line IT Support Analyst you will be responsible for resolving tickets, incidents and problems that come directly from clients and through technical escalations, across a range of different technologies and disciplines.Requirements:Minimum 2 years - 2nd line Support experienceExperience working with a broad range of technologies: Microsoft OS/ Microsoft 0365AzureVMwareCitrix / Virtual Desktop/ SQLLinuxNetwork support experienceCISCO/Juniper ideallyLAN/WANTCP/IPEnthusiastic and drivenPassionate about IT This is a fantastic opportunity to grow and develop within a great company. You will work as part of a collaborative and supportive team, developing many new skills and learning many new techs as you...

An excellent opportunity has arisen to join our fantastic IT Team as a IT Support Analyst   You’ll be working closely with other departments to provide  technical support to users and helping ensure the smooth operation of computer systems and networks. Your responsibilities will include responding to support requests via phone, email or in-person, diagnosing & resolving technical problems as well as configuring and installing hardware and software. This is a part time role of 20 hours per week, the hours and days worked are fully flexible. The Ideal Applicant Base knowledge of hotel or hospitality software systems and packages Hotel or hospitality background Keen sense of logical analysis Ability to resolve problems and Attention to detail Why join our team … Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.   Here is a snippet of all the...

IT Support Analyst This is a permanent role; 37 hours per week Based in the York office minimum 3 days a week with 2 days working from home if desired STEM Learning’s vision is to achieve a world-leading STEM education for all young people across the UK. Technology and digital systems are crucial to delivering that vision. This role work towards that vision by: ensuring a first-class IT experience is provided to all our service users delivering a portfolio of services to enable and support the business goals championing digital tools, processes, and effective ways of working The Role Key Duties/ Accountabilities Expected From Role Resolving Incidents and escalating any issues as they arise Communicating clearly with the end-to-end users and other teams Effectively managing priorities and expectations to meet business requirements Provide quick and effective IT support via phone, email and in...

Req ID:  220437  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. IT Support Analyst Cambridge, UK Competitive Salary Overview NTT DATA Services currently seeks an IT Support Analyst to provide 2nd Line IT support to for a major customer based in Cambridge. The team are responsible for the technical support of hardware and software across the site for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers) This role combines good level technical skills with an emphasis on the delivery of a high level of customer service. Role Responsibilities Review, troubleshoot and approve operational quality desktops, notebooks, printers, and associated peripherals. Install, maintain and optimise desktop...

DeMontfort Fine Art, Clarendon Fine Art and Whitewall Galleries are the world’s largest and fastest growing network of contemporary art galleries. Our mission is to make beautiful artwork accessible to an ever-increasing audience of customers. As we approach the opening of our 90th Gallery, we continue to pride ourselves in delivering an exceptional customer experience. Our business embraces those who have a wealth of personality and motivation, and in return offer exciting career opportunities in an inspirational and expanding environment. We are currently seeking an IT Support Analyst to join our IT team at our HQ in Lichfield. The main objective is to provide effective 1st, 2nd line IT support to resolve internal customer incidents, changes, and service requests. You will work as part of an IT Service Desk team, striving to maintain a high level of customer satisfaction. This is an excellent opportunity for someone who thrives in a fast paced, dynamic environment and looks...

Job Summary Helix Energy Solutions is an international offshore energy services company that provides specialty services to the offshore energy industry, with a focus on well intervention and robotics operations. This is a fantastic opportunity for an ambitious and practical individual to become an IT Support Analyst at an international company with 1000+ employees worldwide. If you have a flair for computer hardware and software, know the difference between an Ethernet port and a USB port, and understands how a hard drive is used to store data, then this could be the ideal role for you. Do you want to study towards a qualification while earning on the job? This could be an ideal opportunity for you. Benefits Salary - £14,000 - £15,000 per annum Monday – Friday 9am to 5pm 25 days annual leave plus 7 fixed public holidays Private Healthcare & Dentalcare Cycle to work scheme Contributory pension scheme (at qualifying age) Future Career Progression: This is a...

IT Support Analyst – Permanent – Glasgow/Hybrid – £33k, plus excellent benefitsChange Digital are recruiting on behalf of a Scottish based organisation who have been established for over 100 years with offices across Scotland & the UK. Our client is looking for a talented IT Support Analyst to support 500 users across 4 offices, providing 2nd line support within a Microsoft environment. This is an excellent opportunity for someone looking to join a company who have a structured, supportive, and rewarding career path, based at their Glasgow office, working onsite min 2 days per week to assist both onsite & remote support. Skills required should include but not be limited to:Essential * Experience of OS and application deployment * Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange, and iOS configuration (including EMM experience)Desirable * iManage * Patch management * Service Desk experience providing support to a...

IT Support Analyst required for a leading organisation in Fife. They started off as a family run business and have expanded greatly opening sites across all of the UK and operating across Europe becoming one of the leading organisations within their sector. They are keen innovators and technology plays a big part in this and as such are looking to grow their team. You will join a small team of Engineers, providing 1st and 2nd level of support across all of the business for on-site and remote users. You will be able to demonstrate the ability to configurate, maintain and troubleshoot a range of IT hardware such as laptops, mobiles Routers and Switches. You will also have experience of working within a Microsoft environment and the ability to work with key applications such as SharePoint, Teams, and Exchange. A driving license is not essential, but it would be beneficial for yourself to commute to and from the office. You will have the following skills/experience - *...

The Vacancy The IT Service Desk is the first point of contact between staff and the Firm’s Digital community. The Senior IT Support Analyst will provide first and second line technical support to internal staff and clients. Working as part of a friendly and passionate team, the analyst is responsible for the accurate recording, ownership, lifecycle management and timely resolution of requests and support logged via the Service Desk System. You will be expected to perform analysis and technical troubleshooting as part of the role, acting as a point of escalation within the Service Desk Team and escalating to other technical specialist as required. The role requires an aptitude for working with end user technologies, along with excellent customer service skills. Accountabilities: Accurately recording and managing all service and support requests logged on the IT Service Desk tool, including correct categorisation and prioritisation. Taking ownership of end user...

Job Title: IT Support AnalystLocation: DerbySalary: £21,875Benefits: Great benefits and pensionIndustry: public sector - there will be site visitsI have an amazing opportunity for an IT Support Analyst to join a growing, public sector company based in Derby. The successful candidate will be responsible for providing technical support to users in the organisation; resolving technical problems, providing support for the installation, maintenance and repair of the organisation's IT systems.The ideal candidate will have excellent customer service skills and be able to communicate with users of all levels.Key responsibilities:* Troubleshooting and resolving technical problems* Installing, maintaining, and repairing IT systems* Analysing and diagnosing system faults* Providing technical support and advice to users* Monitoring and maintaining the operational health of IT systems* Ensuring that all systems comply with current security policies* Maintaining user accounts in the Active...

Req ID:  220437  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.   IT Support Analyst Cambridge, UK Competitive Salary   Overview NTT DATA Services currently seeks an IT Support Analyst to provide 2nd Line IT support to for a major customer based in Cambridge. The team are responsible for the technical support of hardware and software across the site for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers) This role combines good level technical skills with an emphasis on the delivery of a high level of customer service.   Role Responsibilities Review, troubleshoot and approve operational quality desktops, notebooks, printers, and...

We are working with a prestigious international car part manufacturer in Pickering. We are talking top of the range cars in terms of their customers. They have highly efficient automated and energy efficient processes and have offices in a number of countries around the world.They are recruiting for an IT Support Analyst to provide dedicated support to their employees. You will be the “go to“ person on the Pickering site, with your own office and you will be working on some great team projects.You would report to a lovely manager who is down to earth with a very supportive management style. You would also be part of a virtual team that supports each other on a daily basis. There are also progression routes into other parts of the wider IT department on a longer term basis e.g. Security, Infrastructure and Business Applications. Your experience would grow exponentially in this enterprise business!As an IT Support Analyst your role will involve: * Attending remote team meetings in...

Description We are looking for an IT Support Analyst to join our IT Support Team based in Stains. This is an entry level IT Support position. We are looking for great communication skills written and verbal and a passion for IT and Tech.  Why Join Menzies? We are a UK based recognised employer of choice with office locations in London, Surrey, Hampshire, and South Wales (Cardiff). Join our family of employees. Be a member and not just a number! We offer a dynamic and rewarding environment with exposure to a diverse range of clients and industry sectors Our package and benefits are very competitive Work life balance is part of our organisational culture , We believe in developing our staff throughout their career Key Benefits we offer, but not limited to: Competitive base salary (we do yearly market research to ensure we offer a competitive salary to our employees and joining candidates) 33 days annual leave entitlement a...

IT Support Analyst (2nd Line - Customer based) Based: On client site, London (Canary Wharf) Salary: Up to £38k, depending on experience The 2nd Line Customer Engineer role is highly technical with a key requirement of good customer service skills. Engineers are expected to be able to take ownership of issues & requests and see it through to resolution or escalation if required. Strong communication skills are essential in keeping the customer updated either through written or verbal updates. The role will work closely with the Smartdesc ServiceDesk, Customer IT Managers and Customer Experience Manager, as well as our Professional Services team who deliver projects and change, and our IT Security team, who focus on ensuring clients data and networks are secure. The role is highly customer facing, engineers will have direct engagements with clients through on-site support, remote support, walk-ins, telephone and email. All issues and service requests are raised...

Graduate / Junior IT Support Analyst x 2 - Bristol - New - Training and Progression!£22,000 - £24,000 + Training and Development + Hybrid WorkingA leading software house in Bristol requires a Graduate / Junior IT Support Analyst to join its growing IT support function.Suitable candidates will: * Have strong communication skills - both written and verbal. * Have an interest in IT/software support * Excellent customer service skills.Please send CV for full job description and an informal chat. Excellent opportunity to join a market leader growing rapidly in a unique space