238 it support apprentice jobs found

Employer description:  As part of the long-established Oughtred & Harrison Group, O&H IT services are a 24-hour IT Consultancy based in Hull. Offering IT Support for businesses in a variety of industries, our consultants always take a proactive approach to provide a stable IT infrastructure and a reliable support system. Overview:  We are looking for an IT Support Apprentice interested in getting their first break in IT to join the team whilst completing the ICT Level 3 Apprenticeship qualification.  The role:  Working with customers including onsite work at customers' premises, you will be trained and undertake duties in the following areas: Providing IT support to customers Diagnosing problems & faults Applying relevant IT security measures Using sound process to resolve customer issues Communicating well with customers and colleagues Network infrastructure ‐ firewalls, routers, cabling etc.  We are looking for: [someone interested in embarking on...

Our Company Established in 2005, Concept IT is an award-winning, privately owned business providing fully managed IT services, support, and cloud solutions to SMEs across the North East of England. You’ll be joining one of only a few managed service providers operating in accordance with ISO9001, ISO27001, ISO22301, and ISO20000. This enables us to provide world-class services to our clients by documenting our work, exceeding our SLAs and delivering exceptional quality through our processes. We support our clients with a variety of leading software and hardware solutions. In terms of software, as a Microsoft Silver Partner, we primarily provide support with Microsoft products, however, we also provide support for Sage, Adobe, Apple and Android mobile OS, as well as network printing and back[1]up technologies. In relation to hardware we focus on HP, HP Enterprise, Aruba, Cisco, and Meraki products, in addition to setting up firewalls, network switches and servers, and leased...

What will my new role involve? Joining the team as an IT Support Apprentice, you will learn: How to provide IT support on both hardware and software including desktop PCs, mobile devices, audio visual and networking equipment How to maintain and troubleshoot IT equipment How to identify and resolve technical problems Benefits 23 days holiday plus + Bank holidays Pension scheme Great career progression opportunities Training towards completion of L3 Support Technician apprenticeship Hand-on training across various projects Free car park

What will my new role involve? Joining the team as an 1st Line IT Support Apprentice, you will work closely with your mentor to learn how to manage the following responsibilities: Become the first point of contact for all customer calls and emails to the service desk Log calls on behalf of the user ensuring all key information is correctly captured Monitor, categorise, set priority of incoming tickets Communication with customers as required System monitoring and documentation Hardware fault diagnosis and repair Benefits  23 days holiday increasing with long service Company team events and Christmas party Fantastic NEW Cams Estate office Team lunches and events Performance rewards

Employer description: Since its formation in the 1980s, Nigel Wright has become a leading name in the recruitment industry as a specialist in consumer recruitment. As a global leader, we are unified by a passion to deliver bespoke recruitment solutions to clients and candidates alike. We operate from Newcastle, Teesside and 13 European offices.  We have nearly three decades of experience, recruiting permanent and interim positions across commercial, supply chain, operations and corporate functions ,  recruiting at both management and executive board level.  Overview:  The IT support team are embarking on some exciting projects and are continuously developing new ways to enhance the level of service and support for the business; we are looking for an intelligent, analytical individual to join the IT team as an IT Support Apprentice .  This is a new role that requires an individual who will seize the opportunity to develop their career and thrive in a dynamic and...

We are a fast-growing modern Managed Service Provider based just outside Central Brighton, supporting businesses customers with a wide range of technical solutions. We are looking for an enthusiastic, professional and friendly IT Support Apprentice to join our team. The successful candidate does not need technical experience, we will provide all training. You will need a passion for technology and customer service. We believe in training and developing apprentices into our next generation of technicians. You will be fully involved, and rapidly gain valuable experience, knowledge and skills. Job Type: Full-time Schedule: Monday to Friday Ability to commute/relocate: This role is based in Brighton: BN1. You must be able to reliably commute or plan to relocate before starting work (required) Salary: £14,000 - £16,000+ Optional Oncall Rota (approx. +£2000 Additional Funds) (Oncall option when ready - normally +6 months) Benefits - Casual Dress - Benefits Platform - Health Care...

Job Description IT Support Apprentice London Competitive salary + benefits About us Hoare Lea is an award-winning engineering consultancy with a creative team of engineers, designers and technical specialists. We provide innovative solutions to complex engineering and design challenges for buildings.  Irrespective of the scale or complexity of a project, we provide a full range of MEP, environmental and sustainability services, bringing buildings to life and ensuring that they perform in operation as well as they look.  Why work for us? You’ll collaborate with the industry’s best, working with a wide range of built-environment specialists. You’ll be part of progressive and exciting projects, able to experience innovative schemes across all sectors.  You’ll advance your career, your way, thanks to our structured Career Paths framework. The role Based in our London office, reporting to the IT Services Manager you will provide 1st line...

Are you looking to kick start your career in IT? ITEK are looking for a bright individual with a strong interest in IT to join as an IT Support Apprentice. You will complete an SCQF Level 6 IT Professional apprenticeship and help within the IT support team. You will quickly pick up the skills and knowledge needed to be successful in the role and will become a valued member of the the team. If this role is of interest to you then apply below to express your interest.   Interested? Apply Today! Key Responsibilities: Log support calls that come through via phone or e-mail Work with Help Desk team to handle day to day requests Provide 1st Line support to existing client base Use a wide range of tools to test/troubleshoot and analyse problems Desktop and laptop set ups inc. cabling and general connectivity Troubleshoot and analyse a wide variety of issues across a wide variety of software/hardware and office environments Required Skills: An interest in IT and the...

IT Support Apprentice Reports to: IT Team Leader Location: This job role will be split across several locations Ark Alexandra upper - Park Avenue, Hastings, TN34 2PG Ark Alexandra lower - The ridge, Hastings, TN37 7PS Ark Blacklands - Osbourne Close, Hastings, TN34 2HS Ark Littleridge - Little ridge avenue, Hastings, TN37 7LR Ark Castledown-Priory Road, Hastings, TN34 3QT Contract: FTC (17 months) Pattern: Full Time (standard hours 9am – Closing date: 16/10/2022 Salary: £14,000 About the role: This role will have the opportunity to work with the school and the wider Ark IT team to provide excellent customer centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined. Key Responsibilities Assess incoming incidents and prioritise work according to timescales and processes Keep accurate and timely records within the incident monitoring system, making sure that the end user...

What will my new role involve? Joining the team as an IT Support Apprentice, you will learn: How to provide IT support on both hardware and software including desktop PCs, mobile devices, audio visual and networking equipment How to maintain and troubleshoot IT equipment How to identify and resolve technical problems Benefits 23 days holiday plus + Bank holidays Pension scheme Great career progression opportunities Training towards completion of L3 Support Technician apprenticeship Hand-on training across various projects Free car park

What will my new role involve? Joining the team as an IT Support Apprentice, you will learn: How to provide IT support on both hardware and software including desktop PCs, mobile devices, audio visual and networking equipment How to maintain and troubleshoot IT equipment How to identify and resolve technical problems Benefits 23 days holiday plus + Bank holidays Pension scheme Great career progression opportunities Training towards completion of L3 Support Technician apprenticeship Hand-on training across various projects Free car park

About the role: As a 1st Line IT Support Apprentice, you will take on a varied and exciting role where no two days are the same. Closely supported by the Harwin team, you will learn how to: Receive, log and manage support requests from internal staff via the IT helpdesk Deliver 1st line support which will include troubleshooting problems with inhouse software, through to hardware such as Laptops, PCs, Mobiles, Barcode Scanners, Tablets and Printers Escalate unresolved support requests to the 2nd Line Technician/Sys Admin Maintain a high degree of customer service to all members of staff, ensuring that support requests are resolved in a timely fashion Manage End User Equipment - Purchasing, configuring and deploying end user equipment Create and manage user accounts on the company’s internal systems Manage daily tape backups – Loading and initialising backup tapes Benefits: 25 days holiday + bank holidays Incremental salary reviews as your training progresses...

Our Company:  Established in 2005, Concept IT is an award-winning, privately owned business providing fully managed IT services, support, and cloud solutions to SMEs across the North East of England. You’ll be joining one of only a few managed service providers operating in accordance with ISO9001, ISO27001, ISO22301, and ISO20000. This enables us to provide world-class services to our clients by documenting our work, exceeding our SLAs and delivering exceptional quality through our processes. We are looking for someone to join us as an IT Apprentice: Are your ready to join our awesome team? Are you ambitious? Want to make a difference? Are you just embarking on your journey in IT? If this sounds like you, Concept IT want to hear from you! We care about our team, and you’ll receive full support to achieve a healthy work-life balance with plenty of opportunity for career progression.  We believe in awesome. We don’t put profits first, and we judge our success by our...

Who you’ll be working for: Warwick Independent Schools Foundation comprises five schools: King’s High School, Warwick Preparatory School, Warwick School and Warwick Junior School all sit on the Myton Road site in Warwick, with Kingsley School in the neighbouring town of Leamington Spa. The Foundation is unique in the Midlands, offering co-education for our pupils aged 3 to 7, and single-sex education from age 7 onwards. This offers the best of both worlds for our pupils: teaching specifically tailored to their needs with extensive opportunities to collaborate outside the classroom.  What’s in it for you: Reporting to the Foundation IT Team Manager, the IT Support Apprentice will gain experience of providing support for the IT systems and services across the Foundation of schools. This will include handling through to resolution First Line/Level 1 incidents and problems as well as working with other members of the IT Team to help resolve 2nd Line/Service issues. Benefits...

IT Support Apprentice Reports to: IT Team Leader Location: This job role will be split across several locations Ark Evelyn Grace Academy - 255 Shakespeare Rd, London SE24 0QN Ark All Saints - 140 Wyndham Rd, London SE5 0UB Ark Globe - Harper Rd, London SE1 6AF Ark Walworth - Shorncliffe Rd, London SE1 5UJ Ark Blake - 2 Morland Rd, Croydon CR0 6NA Ark Oval - 98 Cherry Orchard Rd, Croydon CR0 6BA Contract: FTC (17 months) Pattern: Full Time (standard hours 9am – Closing date: 16/10/2022 Salary: £14,000 About the role: This role will have the opportunity to work with the school and the wider Ark IT team to provide excellent customer centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined. Key Responsibilities Assess incoming incidents and prioritise work according to timescales and processes Keep accurate and timely records within the incident monitoring system, making sure...

Employer description: Cornerstone Business Solutions are a multi award winning IT services business based in the North east of England. We pride ourselves on our levels of customer service and have brought back true service values to the industry. Cornerstone Business Solutions follow a tried and tested process designed to dovetail our services with our clients unique business needs.  Overview: We are looking for a tech minded apprentice who has personal skills to help our customers with IT support and migration of IT systems. This role will give you a great insight into cloud services, telephony, install/upgrade of operating systems & more. This is an exceptional opportunity for a tech enthusiastic apprentice to be a part of Cornerstone Business Solutions. We are looking for someone to be a part of the team full time and at the end of the apprenticeship, you will gain a wealth of experience from the Cornerstone team.  Duties/ Responsibilities: [ Your main duties...

Employer description: The company began it's journey in to the world of Fast Fashion not so long ago. Founded in 2018 by the companies MD who is a self-confessed fashionista. The company has grown from strength to strength, creating in house designs for a top high street retailer and making the designs come life. They are growing fast and have offices in Manchester, China, Tukey and Bangladesh.  Overview: They’re excited for the future and are looking to take on board an enthusiastic IT Apprentice with a keen interest in fashion to support them on this journey!  As an IT Apprentice, you’ll be working closely with the companies IT manager to support internal staff worldwide. You’ll have a keen interest in IT and must be able to work in a fast passed environment. Working closely with other departments you will need to build relationships with both staff and management. Salary: £13,000 per annum.  Main responsibilities: You’ll be responsible for the quality of...

Employer description: At TRP Research Ltd, we combine our knowledge and expertise of the media industry with existing and primary data sources to create meaningful research for our clients. Our Technology team plays a key role in supporting our staff to achieve this. We use a wide and expanding range of cloud-based services and a vacancy has now arisen for a level 3 Cloud Network Specialist apprentice in our IT Support team.  Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 IT Cloud Network Specialist Apprenticeship. Salary: £19,305 per annum. Main role / Responsibilities: Providing 1st line support for all staff, handling incidents and requests, escalating where necessary Diagnosing and rectifying hardware and software faults Administration of staff accounts and access across several different platforms and systems Supporting...

Employer description: Partnership Education is a specialist ICT Services provider to the Education Sector. We pride ourselves on being an education company in technology, and not the other way around.  Our mission is simple....to provide outstanding ICT Support to schools.  Overview:  We are now looking for an eager candidate to join us as an apprentice.  You will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 IT Azure Cloud Support Specialist Apprenticeship.  You will be supporting the technical team, providing 1st line support - both onsite and remotely.  There will be a program of working with other team members in the field providing technician days and completing installations.  Responsibilities:  Respond to helpdesk requests remotely  Taking help desk calls; logging and tracking calls  Hardware and software repairs in a workshop facility  Installation of hardware and software  Carry out network...

About the role: As an IT Support Technician Apprentice your main roles and responsibilities will include: Providing technical support to customers over the phone and via email Establishing, diagnosing, and escalating technical issues Keeping the ticketing system up to date Keeping clients informed of their ticket progress Assisting with projects where necessary Helping other members of staff and any sub-contractors (where applicable) to resolve IT related problems Complying with appropriate policies/procedures at all times Completing all aspects of the apprenticeship programme Benefits: Training towards L3 Information Communication Technician: Support Technician