9 it support desk engineer i jobs found in London

Job Type Full-time Description Position Summary: This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment. This role can be 100% remote or work from one of 12 Heartland Offices if preferred. Roles and Responsibilities/ Essential Functions: Respond to auto generated ticket alerts both critical and non-critical. Monitor and work tickets in ticket system for client submitted requests. Acknowledge and respond to tickets based on Managed Services SLA. Be part of a phone call queue for client call in requests. Review monthly client...

Job Type Full-time Description Position Summary: This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment. This role can be 100% remote or work from one of 12 Heartland Offices if preferred. Roles and Responsibilities/ Essential Functions: Respond to auto generated ticket alerts both critical and non-critical. Monitor and work tickets in ticket system for client submitted requests. Acknowledge and respond to tickets based on Managed Services SLA. Be part of a phone call queue for client call in requests. Review monthly client...

Job Type Full-time Description Position Summary: This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment. This role can be 100% remote or work from one of 12 Heartland Offices if preferred. Roles and Responsibilities/ Essential Functions: Respond to auto generated ticket alerts both critical and non-critical. Monitor and work tickets in ticket system for client submitted requests. Acknowledge and respond to tickets based on Managed Services SLA. Be part of a phone call queue for client call in requests. Review monthly client...

The role This role will involve supporting the infrastructure including server, storage, network, data, and virtualised application delivery, as well as project-based work to improve and enhance the environment. We are looking for someone with a solid background working in a busy IT team; experience with implementing technical solutions, supporting of servers, networks, and end user devices. The IT Infrastructure Engineer will work closely with other members of the team who will rely on this role for areas of responsibility on a day-to-day basis, i.e., End User Compute Analyst and Tier 1-3 Support Analysts. The main focus on this role, will be to deliver 3rd line infrastructure support and to carry out improvements to the firm’s IT platform, whilst ensuring the current solutions meet the needs of the firm. An out of hours rota is in place for the team, on Saturday, Sunday, and bank holidays between the hours of 08:00 and 17:00. This will rotate between the other...

Role: Junior IT Support Engineer Location: Bexleyheath Salary: � 22,000 - � 24,000 STE The perfect opportunity for anyone looking to make their first steps into IT within a truly market-leading organisation…Whether you're looking for a fresh start, a catapult into a sector you've always been interested in or you simply like the sound of working for an organization with a clear progression plan and some AMAZING benefits, I have the role for you.One of my closest clients are looking to take on an individual who is keen to kickstart their career in IT. This role will provide you with all the training and experience required to pursue a technician role, whilst surrounding yourself with some of the best engineers within the Kent region. Prior candidates who have worked within this position have gone onto be 1st Line Engineers; Senior 1st Line Engineers as well as Service Desk Team Leaders, all within a reputable company who has IT at the forefront of everything they do.To be successful...

Senior IT Support Engineer - Up to 39,000CambridgeUp to 39,000 - Great Progression Scheme I have a fantastic opportunity for a senior IT support engineer to join a growing charity who deal with classified projects and information . My client is looking to add to their infrastructure and support team due to ongoing growth and internal promotions. This is an exciting opportunity for an experienced support engineer to come onboard and put their skillset to use and hit the ground running.To be suitable for this role you must be experienced and comfortable working in a technical hands-on role and service desk supporting evolving IT infrastructures that includes Windows Servers, Office 365, Azure, Networking, Cisco, Exchange Servers & AWS. It is essential you are self-motivated, enthusiastic and adaptable when working on your own or within a team.Key Skills:* Microsoft / Mac OS* Server up to 2019* On-Prem to Cloud Migrations * AWS* Infrastructure * Azure * Virtualisation * Office 365...

What - IT Desktop Support Engineer Where - The role is based in Cambridge When - Actively seeking appropriate profiles now Why  - The chance to work for a rapidly growing telecommunications company with flexible working hours and great staff wellbeing support As an IT Support Engineer, some of your responsibilities will include: Nullifying software, hardware and networking problem through effective service plans Providing solutions to improve the IT services used Troubleshooting and resolving IT issues by phone and web  Teaching yourself and other staff members about new products Required Skills and Requirements ITIL qualification or an equivalent IT Service Management certification or experience A-Level/HND Qualification Experience with Windows-based operating system Apt at using help desk ticketing software IT service delivery work experience Strong analytical skills If you think you fit the bill or would like to discuss other IT roles, I would love to...

Senior IT Support Engineer - Up to 39,000CambridgeUp to 39,000 - Great Progression Scheme I have a fantastic opportunity for a senior IT support engineer to join a growing charity who deal with classified projects and information . My client is looking to add to their infrastructure and support team due to ongoing growth and internal promotions. This is an exciting opportunity for an experienced support engineer to come onboard and put their skillset to use and hit the ground running.To be suitable for this role you must be experienced and comfortable working in a technical hands-on role and service desk supporting evolving IT infrastructures that includes Windows Servers, Office 365, Azure, Networking, Cisco, Exchange Servers & AWS. It is essential you are self-motivated, enthusiastic and adaptable when working on your own or within a team.Key Skills:* Microsoft / Mac OS* Server up to 2019* On-Prem to Cloud Migrations * AWS* Infrastructure * Azure * Virtualisation * Office 365...

What - IT Desktop Support Engineer Where - The role is based in Cambridge When - Actively seeking appropriate profiles now Why  - The chance to work for a rapidly growing telecommunications company with flexible working hours and great staff wellbeing support As an IT Support Engineer, some of your responsibilities will include: Nullifying software, hardware and networking problem through effective service plans Providing solutions to improve the IT services used Troubleshooting and resolving IT issues by phone and web  Teaching yourself and other staff members about new products Required Skills and Requirements ITIL qualification or an equivalent IT Service Management certification or experience A-Level/HND Qualification Experience with Windows-based operating system Apt at using help desk ticketing software IT service delivery work experience Strong analytical skills If you think you fit the bill or would like to discuss other IT roles, I would love to...