IC Resources
Basingstoke, UK
What - IT Support Engineer Where - Role is based in Basingstoke When - Actively seeking appropriate profiles now Why - This client is a well established and rapidly growing IT MSP supporting over 3000 users nationally. Excellent company to develop upon your IT Support skills. As an IT Support Engineer you will be responsible for carrying out 2nd line support duties, ensuring a smooth and efficient service is consistently maintained. Responsibilities: Deploy troubleshooting support for Hardware and Software Provisioning and de-provisioning processes for customers Repair of hardware & reinstallation of software Resolving incidents with end user software and hardware including mobile phones Maintaining a thorough understanding of IT Services to establish how best to address technology needs Experience: Excellent communication and interpersonal skills Windows OS (10 & 11) experience Skills with Hardware and Software troubleshooting Ability to work with...