14 it support engineer jobs found in Liverpool

Senior IT Support Engineer £35,000-£42,000Liverpool (Hybrid- 3 days at home, 2 days in office)My well established, award-winning Managed Service Provider client in Liverpool have now taken on some new exciting contracts and clients. Are you looking for a new varied role, where no two days will ever be the same? Where you will feel both valued and appreciated?They are now going to market looking for their newest recruit to join their IT Support team. They are looking for a confident engineer, a self- driven professional with excellent customer service skills, with a passion and strong ability to provide an unmatched customer experience, to join their team on a permanent basis. This role will require providing 2nd and 3rd line support on a hybrid basis.Benefits:30 Days Annual LeaveAdditional On- Call Rota for extra incomeHybrid/Flexible working- 3 days at homeCareer progression, and personal developmentKey skills Beneficial to your application:Strong Microsoft Knowledge: Office365,...

Job Description The purpose of the It Support Engineer is to act as an initial point of contact for all user IT issues and escalating where necessary to the wider team. Salary: Up to £24,000 DoE Location: Birchwood, Warrington - Hybrid working following probation Working Hours: Monday to Friday 8:00 - 17:30 (37.5 Hours) Key responsibilities: Answer the telephone system, ensuring it is answered in a timely manner and politely. Ensure any emails for the helpdesk are logged onto the helpdesk system in a timely manner. Act as the initial point of contact in the resolution of user IT issues. Ensure all activities relating to customer IT issues are clearly and accurately recorded in the Helpdesk systems. Ensure all helpdesk tickets are updated daily even if there has been no positive communication with the customer. Escalate IT issues, and work alongside Project Engineers to resolve IT issues that fall outside the capabilities of the support / service desk. Qualifications...

For nearly 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we’ve made sure growth is a given – professionally and personally – so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building, maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years’ experience within an IT role with strong infrastructure skills is...

Responsibilities The purpose of the It Support Engineer is to act as an initial point of contact for all user IT issues and escalating where necessary to the wider team. Salary: Up to £24,000 DoE Location: Birchwood, Warrington - Hybrid working following probation Working Hours: Monday to Friday 8:00 - 17:30 (37.5 Hours) Key responsibilities: Answer the telephone system, ensuring it is answered in a timely manner and politely. Ensure any emails for the helpdesk are logged onto the helpdesk system in a timely manner. Act as the initial point of contact in the resolution of user IT issues. Ensure all activities relating to customer IT issues are clearly and accurately recorded in the Helpdesk systems. Ensure all helpdesk tickets are updated daily even if there has been no positive communication with the customer. Escalate IT issues, and work alongside Project Engineers to resolve IT issues that fall outside the capabilities of the support / service desk....

1st / 2nd line IT Engineer | IT / Telecoms | Liverpool (Onsite) The Role IT Engineer required for a company based in Liverpool. The IT Engineer role focuses on supporting customers on our desk daily including automated faults, customer reported faults, daily housekeeping duties along with larger Tier 3 run projects. What's on offer to you? 33 days holiday per annum, inclusive of bank holidays and company closures Company Contribution Pension Scheme Employee Assistance Programme Cycle to Work Scheme Medicash Healthcare Plan Gym & Retail Discounts Life Assurance. What You Will Be Doing Responsible for supporting IT service delivery Be a point of escalation for 1st line support Be a point of escalation within the engineering team Review workload ensuring delivery within projected timescales Assist in the planning of workload Be an escalation point for all P1 incidents Offer guidance for solution...

IT EngineerSalary: £28,000 - £33,000 + Company CarLocation: LiverpoolThis role is an exciting opportunity to join the expanding field services department which has skillset-based progression opportunities within the role. For this role, you will be working three days a week at one of our customer sites (based in Liverpool City Centre), with the remaining two days in the field.We’re looking for an experienced IT Field Engineer with a strong technical support background who ensures excellent standards and customer experience are delivered.We’re looking for someone who is driven and enjoys taking control of situations to help resolve technical issues.What you will be doing * Troubleshooting and diagnosing technical issues * Ensuring all incidents and technical issues are resolved quickly, effectively and recorded appropriately * Deploying new hardware and software solutions * Installing and migrating customer networking equipment * Attending customer sites for break-fix and...

Head of it security We are looking for a Head of IT Security to join our IT Team based in Coventry or Liverpool. Every colleague, stakeholder and partner relies on the MTC to keep their information secure, and to keep the MTC’s capabilities available. The MTC’s lines of business include public events, education, research and development and customer projects. The diverse nature of the MTC customer base and capabilities, and the central role that innovation plays in our value proposition, mean that IT policies, standards and solutions must be designed and operated in a way which meets the high standards of security required by customers and daily operations while enabling research and customer projects to have the necessary flexibility to innovate. The Information Security Officer reports to the CIO and works closely with colleagues responsible for IT, physical security, and personnel security. The Information Security Officer has over-all responsibility for...

Role: 2nd Line EngineerLocation: LiverpoolSalary: £25,000The CompanyThis award winning local MSP are experts in their field and have been recognised as one of Liverpool's finest. They provide essential hardware and software support in this fast paced environment, offering support in Cloud computing, Cloud backups, IT security, Networking and infrastructure management.The Role & Technical Specification Overview2nd Line Engineer being involved in BAU and Project work whilst supporting internal infrastructure.Ideal Experience Windows ServerRemote Desktop workMDM SolutionsNetworking (Routers/Switches/Firewalls)O365 stackVOIPVirtualisation InterviewsInterviews are being arranged as soon as possible.If it's something you're interested in then please apply immediately, you will be considered as soon as you apply or call (phone number removed) for further details.In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy

IT Onsite Support Technician - Education - Liverpool/St Helens MUST HAVE PREVIOUS EXPERIENCE WORKING WITHIN I.T. IN AN EDUCATIONAL SETTING Microsoft operating systems, Windows server, Anti - virus, WAN, Cisco, MS Servers, Azure, AD, Software licences, School, IT, Technician, Office365. A growing Technology Services Provider are looking for an IT Onsite Support Technician to work across designated schools in and around the Liverpool/St Helens area. You must have excellent experience with Windows 10, office 365 and cisco networking technologies maintaining and troubleshooting IT systems and networks. The Onsite IT School Support Technician will need to be DBS checked to work across the different school sites. As the successful IT School support technician, you will need to have knowledge in Windows operating systems and how they work in a local area network environment. Key Skills the IT Onsite Support Technician will have: Windows Operating Systems -...

School IT Support Analyst Role: School IT Support Analyst Location: Liverpool, L11 Salary: £20,000 - £27,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with a Managed Service Provider that work exclusively within the education sector, providing support to to Schools. This position we are looking for an IT Support Analyst to support a High School in the L11 area of Liverpool. The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here. Benefits: ** 8am - 4:30pm Monday to Friday ** Competitive Salary ** Childcare vouchers ** Bespoke system training ** Friendly team ** Pension Scheme ** Fuel Expenses Skills from you: ** Microsoft Windows and Server operating system knowledge ** Veeam ** Microsoft Intune ** Office 365 ** Sophos Enterprise **...

School IT Support Analyst Role: School IT Support Analyst Location: Liverpool Salary: £20,000 - £25,000Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with a Managed Service Provider that work exclusively within the education sector, providing support to primary schools across the Liverpool area. They are looking to bolster their on-site technical support team with keen technicians who are passionate about IT and helping people.The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here. Benefits: ** Microsoft courses paid for ** Childcare vouchers ** Bespoke system training ** Friendly team ** Pension Scheme ** Fuel Expenses Skills from you: ** Microsoft Windows and Server operating system knowledge ** Veeam ** Microsoft Intune ** Office 365 ** Sophos Enterprise ** Hyper - V...

School IT Support Analyst Role: School IT Support Analyst Location: Liverpool, L11 Salary: £20,000 - £27,000Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with a Managed Service Provider that work exclusively within the education sector, providing support to to Schools. This position we are looking for an IT Support Analyst to support a High School in the L11 area of Liverpool. The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here. Benefits: ** 8am - 4:30pm Monday to Friday ** Competitive Salary ** Childcare vouchers ** Bespoke system training ** Friendly team ** Pension Scheme ** Fuel Expenses Skills from you: ** Microsoft Windows and Server operating system knowledge ** Veeam ** Microsoft Intune ** Office 365 ** Sophos Enterprise ** Hyper - V / VMWare ** DBS...

School IT Support Analyst Role: School IT Support Analyst Location: Liverpool, L11 Salary: £20,000 - £27,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with a Managed Service Provider that work exclusively within the education sector, providing support to to Schools. This position we are looking for an IT Support Analyst to support a High School in the L11 area of Liverpool. The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here. Benefits: ** 8am - 4:30pm Monday to Friday ** Competitive Salary ** Childcare vouchers ** Bespoke system training ** Friendly team ** Pension Scheme ** Fuel Expenses Skills from you: ** Microsoft Windows and Server operating system knowledge ** Veeam ** Microsoft Intune ** Office 365 ** Sophos Enterprise **...

School IT Support Analyst Role: School IT Support Analyst Location: Liverpool, L11 Salary: £20,000 - £27,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with a Managed Service Provider that work exclusively within the education sector, providing support to to Schools. This position we are looking for an IT Support Analyst to support a High School in the L11 area of Liverpool. The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here. Benefits: ** 8am - 4:30pm Monday to Friday ** Competitive Salary ** Childcare vouchers ** Bespoke system training ** Friendly team ** Pension Scheme ** Fuel Expenses Skills from you: ** Microsoft Windows and Server operating system knowledge ** Veeam ** Microsoft Intune ** Office 365 ** Sophos Enterprise **...