216 it support engineer jobs found in Manchester

Robert Half are currently working with a growing Financial Services business based in Manchester as they looking for an IT Support Engineer to support the existing IT Manager. They are seeking an ethusiastic 1st/2nd Line Support Engineer to join their growing team. The successful candidate will be responsible for providing technical support to end-users with a focus on Windows Desktop and M365 support. Responsibilities: * Provide 1st/2nd Line technical support to end-users for Windows Desktop and M365 products. * Respond to user queries via phone, email, and ticketing system. * Resolve incidents and service requests in accordance with defined Service Level Agreements (SLAs). * Escalate incidents to the IT Manager when necessary. * Install, configure, and maintain desktop hardware, software, and peripherals. * Manage Active Directory, Exchange, and SharePoint. * Ensure all equipment is properly maintained and configured for optimal performance. * Develop and...

Robert Half are currently working with a growing Financial Services business based in Manchester as they looking for an IT Support Engineer to support the existing IT Manager. They are seeking an ethusiastic 1st/2nd Line Support Engineer to join their growing team. The successful candidate will be responsible for providing technical support to end-users with a focus on Windows Desktop and M365 support. Responsibilities: * Provide 1st/2nd Line technical support to end-users for Windows Desktop and M365 products. * Respond to user queries via phone, email, and ticketing system. * Resolve incidents and service requests in accordance with defined Service Level Agreements (SLAs). * Escalate incidents to the IT Manager when necessary. * Install, configure, and maintain desktop hardware, software, and peripherals. * Manage Active Directory, Exchange, and SharePoint. * Ensure all equipment is properly maintained and configured for optimal performance. * Develop and...

Field IT Support Engineer Manchester Salary up to £28,000 + BenefitsCV Screen is recruiting for an experienced Field IT Support Engineer for a leading Apple Partner based near Manchester in the North West. You will support Schools and businesses in the region and will be given the opportunity to develop your skills by certifications on a regular basis (the cost of the exams and training material is covered by the employer).The ideal applicant will have previous experience working as a Field Engineer supporting clients and maintaining relationships. You will be installing new technologies onsite and maintaining and supporting technical issues. Knowledge of JAMF MDM is highly desirable.The role will be fully field based working at customer premises, and for this reason, a valid UK Driving license is essential.REQUIRED SKILLS: - Proven Field IT Support skills- Strong knowledge of Apple devices- Mobile Device Management (MDM) experience (preferably JAMF)- Strong knowledge of O365 -...

Responsibilities The purpose of the It Support Engineer is to act as an initial point of contact for all user IT issues and escalating where necessary to the wider team. Salary: Up to £24,000 DoE Location: Birchwood, Warrington - Hybrid working following probation Working Hours: Monday to Friday 8:00 - 17:30 (37.5 Hours) Key responsibilities: Answer the telephone system, ensuring it is answered in a timely manner and politely. Ensure any emails for the helpdesk are logged onto the helpdesk system in a timely manner. Act as the initial point of contact in the resolution of user IT issues. Ensure all activities relating to customer IT issues are clearly and accurately recorded in the Helpdesk systems. Ensure all helpdesk tickets are updated daily even if there has been no positive communication with the customer. Escalate IT issues, and work alongside Project Engineers to resolve IT issues that fall outside the capabilities of the support / service desk....

Job Description The purpose of the It Support Engineer is to act as an initial point of contact for all user IT issues and escalating where necessary to the wider team. Salary: Up to £24,000 DoE Location: Birchwood, Warrington - Hybrid working following probation Working Hours: Monday to Friday 8:00 - 17:30 (37.5 Hours) Key responsibilities: Answer the telephone system, ensuring it is answered in a timely manner and politely. Ensure any emails for the helpdesk are logged onto the helpdesk system in a timely manner. Act as the initial point of contact in the resolution of user IT issues. Ensure all activities relating to customer IT issues are clearly and accurately recorded in the Helpdesk systems. Ensure all helpdesk tickets are updated daily even if there has been no positive communication with the customer. Escalate IT issues, and work alongside Project Engineers to resolve IT issues that fall outside the capabilities of the support / service desk. Qualifications...

Due to recent expansion, a successful manufacturing company based in Middleton are looking for an IT Support Engineer to join them on a permanent basis. Joining the UK IT Support function, the successful candidate will provide 2nd and 3rd line support remotely across multiple sites.The company is offering hybrid working options, wherein you will be required to work in the office 3 days a week with the option to work from home 2 days per week. There will be occasional travel to different UK sites so a driving licence is preferred but not essential.The successful applicant will be responsible to provide support and resolution to IT issues and requests at the desk side, via phone, via email, or via other support technologies provided for that purpose. Working in a team of 3 and reporting to the Head of IT, the successful applicant will provide 2nd and 3rd line support to end-users to ensure technical efficiency throughout the business.The company is currently in the process of various...

Job Title: 3rd Line IT Support EngineerLocation: Rochdale, Greater ManchesterSalary: £37,000- £42,000My MSP client are seeking a highly skilled and experienced 3rd Line IT Support Engineer to join their team based in Rochdale, Greater Manchester. As a 3rd Line IT Support Engineer, you will be responsible for providing advanced technical support to their clients across a range of industries, ensuring that their IT infrastructure is running smoothly and efficiently.My client are real investors in people, they boast incredible benefits, career progression and paid for certifications to aid the development of their employees. Key Responsibilities:Providing advanced technical support to clients via phone, email, or in-personResolving complex technical issues and providing solutions in a timely and efficient mannerConfiguring, maintaining, and troubleshooting server and network infrastructureManaging and maintaining cloud-based environments such as Azure or AWSIdentifying opportunities...

IT Support Engineer Haslingden, Rossendale £20,000 - £26,000 Are you interested in being part of a team that will give you the chance to be more hands on and really upskill? If so, a manufacturing company based in the Rossendale area are looking to add to their IT Support team in the form of an IT Support Engineer. As the IT Support Engineer you will be supporting around 120 users both remotely and face to face, across mainly Microsoft technologies with an emphasis to develop you in Office 365 and Azure. Benefits ** 33 days holiday ** Courses and Certificates fully paid for (Azure, ITIL etc) ** Flexitime ** Company pension scheme Infrastructure and Tech that you will be working with: ** Azure ** Office 365 ** Windows OS ** Windows Server ** Hardware, Printers, PC's Network devices ** Active Directory Responsibilities ** Maintaining the company's IT hardware assets, including desktops, laptops, printers, and network devices. ** Troubleshooting desktop...

Senior IT Support Engineer (MSP) Role: Senior IT Support Engineer Location: Bolton Salary: £29,000 - £33,000 Are you looking for a more varied role that can offer you a broader spectrum of Technology to work with? If so, this could be perfect for you. I am working with one of the North Wests top MSP's as they look to add to their Senior technical support team.The company are at a pivotal point in their growth at the moment, with some huge clients taken on board of recent, it has made for a very exciting pipeline of projects for the rest of 2023, so if you're somebody who enjoys getting stuck in, and have a keen interest on not only influencing more junior member of staff with your current experience and knowledge, but is also keen to develop yourself to the next level, then this is the place for you.You will have huge growth and development plans with this company on top of a lot of flexibility and the opportunity to be treated as 'a grown up' and respected in the same way....

IT Support Engineer (MSP)Role: IT Support EngineerLocation: Knutsford, CheshireSalary: £26,000 - £31,000A rare position has come up to work for one of the most relaxed, laid back yet technically forward IT companies that I have ever worked with. This company are looking for a an IT Support Engineer to join their small team at what is a very important yet exciting time in their growth.The company are at a pivotal point in their growth at the moment, with some huge clients taken on board of recent, it has made for a very exciting pipeline of projects for the rest of 2023, so if you're somebody who enjoys getting stuck in, and have a keen interest on not only influencing more junior member of staff with your current experience and knowledge, but is also keen to develop yourself to the next level, then this is the place for you.One of the companies main goals is to now get to Microsoft Gold Partner status, which means a huge push on upskilling and qualifying the work force, so this is...

IT Support Engineer Haslingden, Rossendale £20,000 - £26,000 Are you interested in being part of a team that will give you the chance to be more hands on and really upskill? If so, a manufacturing company based in the Rossendale area are looking to add to their IT Support team in the form of an IT Support Engineer. As the IT Support Engineer you will be supporting around 120 users both remotely and face to face, across mainly Microsoft technologies with an emphasis to develop you in Office 365 and Azure. Benefits ** 33 days holiday ** Courses and Certificates fully paid for (Azure, ITIL etc) ** Flexitime ** Company pension scheme Infrastructure and Tech that you will be working with: ** Azure ** Office 365 ** Windows OS ** Windows Server ** Hardware, Printers, PC's Network devices ** Active Directory Responsibilities ** Maintaining the company's IT hardware assets, including desktops, laptops, printers, and network devices. ** Troubleshooting desktop...

IT Support Engineer Haslingden, Rossendale £20,000 - £26,000 Are you interested in being part of a team that will give you the chance to be more hands on and really upskill? If so, a manufacturing company based in the Rossendale area are looking to add to their IT Support team in the form of an IT Support Engineer. As the IT Support Engineer you will be supporting around 120 users both remotely and face to face, across mainly Microsoft technologies with an emphasis to develop you in Office 365 and Azure. Benefits ** 33 days holiday ** Courses and Certificates fully paid for (Azure, ITIL etc) ** Flexitime ** Company pension scheme Infrastructure and Tech that you will be working with: ** Azure ** Office 365 ** Windows OS ** Windows Server ** Hardware, Printers, PC's Network devices ** Active Directory Responsibilities ** Maintaining the company's IT hardware assets, including desktops, laptops, printers, and network devices. ** Troubleshooting desktop...

IT Support Engineer Haslingden, Rossendale £20,000 - £26,000 Are you interested in being part of a team that will give you the chance to be more hands on and really upskill? If so, a manufacturing company based in the Rossendale area are looking to add to their IT Support team in the form of an IT Support Engineer. As the IT Support Engineer you will be supporting around 120 users both remotely and face to face, across mainly Microsoft technologies with an emphasis to develop you in Office 365 and Azure. Benefits ** 33 days holiday ** Courses and Certificates fully paid for (Azure, ITIL etc) ** Flexitime ** Company pension scheme Infrastructure and Tech that you will be working with: ** Azure ** Office 365 ** Windows OS ** Windows Server ** Hardware, Printers, PC's Network devices ** Active Directory Responsibilities ** Maintaining the company's IT hardware assets, including desktops, laptops, printers, and network devices. ** Troubleshooting desktop...

IT Support Engineer Haslingden, Rossendale £20,000 - £26,000Are you interested in being part of a team that will give you the chance to be more hands on and really upskill? If so, a manufacturing company based in the Rossendale area are looking to add to their IT Support team in the form of an IT Support Engineer.As the IT Support Engineer you will be supporting around 120 users both remotely and face to face, across mainly Microsoft technologies with an emphasis to develop you in Office 365 and Azure.Benefits ** 33 days holiday ** Courses and Certificates fully paid for (Azure, ITIL etc) ** Flexitime ** Company pension schemeInfrastructure and Tech that you will be working with: ** Azure ** Office 365 ** Windows OS ** Windows Server ** Hardware, Printers, PC's Network devices ** Active DirectoryResponsibilities ** Maintaining the company's IT hardware assets, including desktops, laptops, printers, and network devices. ** Troubleshooting desktop hardware and software issues,...

Job Description The purpose of the It Support Engineer is to act as an initial point of contact for all user IT issues and escalating where necessary to the wider team. Salary: Up to £24,000 DoE Location: Birchwood, Warrington - Hybrid working following probation Working Hours: Monday to Friday 8:00 - 17:30 (37.5 Hours) Key responsibilities: Answer the telephone system, ensuring it is answered in a timely manner and politely. Ensure any emails for the helpdesk are logged onto the helpdesk system in a timely manner. Act as the initial point of contact in the resolution of user IT issues. Ensure all activities relating to customer IT issues are clearly and accurately recorded in the Helpdesk systems. Ensure all helpdesk tickets are updated daily even if there has been no positive communication with the customer. Escalate IT issues, and work alongside Project Engineers to resolve IT issues that fall outside the capabilities of the support / service desk. Qualifications...

Responsibilities The purpose of the It Support Engineer is to act as an initial point of contact for all user IT issues and escalating where necessary to the wider team. Salary: Up to £24,000 DoE Location: Birchwood, Warrington - Hybrid working following probation Working Hours: Monday to Friday 8:00 - 17:30 (37.5 Hours) Key responsibilities: Answer the telephone system, ensuring it is answered in a timely manner and politely. Ensure any emails for the helpdesk are logged onto the helpdesk system in a timely manner. Act as the initial point of contact in the resolution of user IT issues. Ensure all activities relating to customer IT issues are clearly and accurately recorded in the Helpdesk systems. Ensure all helpdesk tickets are updated daily even if there has been no positive communication with the customer. Escalate IT issues, and work alongside Project Engineers to resolve IT issues that fall outside the capabilities of the support / service desk....

An exciting Managed Service Provider based near Wigan, which is seeing year on year growth, has an immediate requirement for an IT Support Engineer to join their successful IT Support team. Due to their ongoing successes this is a newly created role which would be suitable for an enthusiastic candidate with proven experience in a 1st or 2nd line support role.The role will involve delivering outstanding customer service to their clients, ensuring that service tickets are logged, managed and resolved in line with KPIs and that clients are communicated to professionally at all times. You will need to demonstrate strong communication skills with clients, colleagues and senior members of the team. Where required, you'll need to escalate technical issues to relevant teams and liaise with others to ensure that issues are resolved.Main Responsibilities:Respond to incoming tickets from the busy IT Service function.Telephone, email and self-service management of logged tickets.Prioritise...

IT Support Engineer Haslingden, Rossendale £20,000 - £26,000 Are you interested in being part of a team that will give you the chance to be more hands on and really upskill? If so, a manufacturing company based in the Rossendale area are looking to add to their IT Support team in the form of an IT Support Engineer. As the IT Support Engineer you will be supporting around 120 users both remotely and face to face, across mainly Microsoft technologies with an emphasis to develop you in Office 365 and Azure. Benefits ** 33 days holiday ** Courses and Certificates fully paid for (Azure, ITIL etc) ** Flexitime ** Company pension scheme Infrastructure and Tech that you will be working with: ** Azure ** Office 365 ** Windows OS ** Windows Server ** Hardware, Printers, PC's Network devices ** Active Directory Responsibilities ** Maintaining the company's IT hardware assets, including desktops, laptops, printers, and network devices. ** Troubleshooting desktop...

Job Description The purpose of the It Support Engineer is to act as an initial point of contact for all user IT issues and escalating where necessary to the wider team. Salary: Up to £24,000 DoE Location: Birchwood, Warrington - Hybrid working following probation Working Hours: Monday to Friday 8:00 - 17:30 (37.5 Hours) Key responsibilities: Answer the telephone system, ensuring it is answered in a timely manner and politely. Ensure any emails for the helpdesk are logged onto the helpdesk system in a timely manner. Act as the initial point of contact in the resolution of user IT issues. Ensure all activities relating to customer IT issues are clearly and accurately recorded in the Helpdesk systems. Ensure all helpdesk tickets are updated daily even if there has been no positive communication with the customer. Escalate IT issues, and work alongside Project Engineers to resolve IT issues that fall outside the capabilities of the support / service desk. Qualifications...

Responsibilities The purpose of the It Support Engineer is to act as an initial point of contact for all user IT issues and escalating where necessary to the wider team. Salary: Up to £24,000 DoE Location: Birchwood, Warrington - Hybrid working following probation Working Hours: Monday to Friday 8:00 - 17:30 (37.5 Hours) Key responsibilities: Answer the telephone system, ensuring it is answered in a timely manner and politely. Ensure any emails for the helpdesk are logged onto the helpdesk system in a timely manner. Act as the initial point of contact in the resolution of user IT issues. Ensure all activities relating to customer IT issues are clearly and accurately recorded in the Helpdesk systems. Ensure all helpdesk tickets are updated daily even if there has been no positive communication with the customer. Escalate IT issues, and work alongside Project Engineers to resolve IT issues that fall outside the capabilities of the support / service desk....