4788 it support jobs found

Job Type Full-time Description Position Summary: This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment. This role can be 100% remote or work from one of 12 Heartland Offices if preferred. Roles and Responsibilities/ Essential Functions: Respond to auto generated ticket alerts both critical and non-critical. Monitor and work tickets in ticket system for client submitted requests. Acknowledge and respond to tickets based on Managed Services SLA. Be part of a phone call queue for client call in requests. Review monthly client...

Job Type Full-time Description Position Summary: This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment. This role can be 100% remote or work from one of 12 Heartland Offices if preferred. Roles and Responsibilities/ Essential Functions: Respond to auto generated ticket alerts both critical and non-critical. Monitor and work tickets in ticket system for client submitted requests. Acknowledge and respond to tickets based on Managed Services SLA. Be part of a phone call queue for client call in requests. Review monthly client...

As an IT Support Technician, you will provide technical support services, including support for desktops, laptops, and file/print servers. You will be a cross-department resource with advanced technical expertise and exceptional customer service management skills. You will work with advanced issues in Windows, OSX, and desktop support.   The IT Support Technician will also function as the face to the end-user on an everyday basis and will be called upon to take ownership of end user needs and services. Represent the company IT organization in a professional manner, and report regularly to direct manager.   Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications below....

We are currently looking for a IT Support Team Lead to join a leading medical distribution company based in the Buckingham area. As the IT Support Team Lead you will be responsible for line managing three IT Support Staff along with taking on a hands on role to provide both on-site and remote IT Support for business users. KEY DUTIES AND RESPONSIBILITIES:Your duties as the IT Support Team Lead will be varied however the key duties and responsibilities are as follows:1. You will be responsible for providing general first and second line support to users, this will include remote and on site support. 2. Your responsibilities will also include assisting with maintaining the companies IT infrastructure, including telecoms and network, 3. As an IT Support Team Lead you will also be responsible for the general line management of three IT Support Staff, this will include performance management and reviews.4. You will be responsible for overseeing and ensuring smooth running of daily IT...

Junior IT Support Engineer – Leading Tier 1 Utilities Co – Potters BarClientMy client is a leading Tier 1 Utilities Contractor with a turnover in excess of £60m.A utilities service provider specialising in the delivery of integrated power and communications solutions. It is a private equity backed business that is rapidly growing. Since inception in 1998 they have aspired to develop long term relationships with all clients. Together with the ethos of providing quality and competitively priced solutions have delivered a significant number of infrastructure projects for industry leading energy and communications companies across the UK. Their reputation within the utilities industry for delivery has enabled them to secure main contractor status with a number of clients throughout the fast communications and Electricity Supply Infrastructure sectorsJunior IT Support Engineer – Leading Tier 1 Utilities Co – Potters BarRoles and Responsibilities:·Provide proactive and BAU 1st line...

IT Support Analyst At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients. As an IT Support Analyst, you will first and foremost provide exceptional service through remote and desk-side support to the global user base in a demanding, fast-paced environment. You will demonstrate exceptional technical expertise and individual initiative while maintaining a friendly, customer-focused attitude. If you adhere to AKQA’s founding values of innovation, service, quality and thought, you will be excited about being part of our success. You will thrive when faced with new challenges, and you will constantly strive to improve our service. Located in London, as part of the AKQA team, you will work in an environment that fosters...

The Clinical School Computing Service (CSCS) is a specialist IT department that provides IT services and support to over 3,000 staff, researchers and students at University of Cambridge Biomedical Campus and other sites that subscribe to our services, both remotely and in person. We are one of the largest IT providers in the University of Cambridge with 40+ staff, providing excellent opportunities to work with professional tools and enterprise systems. The role sits within the Systems Support team, and responsibilities include: Responding to a broad range of service requests and incidents escalated from the Service Desk, within Service Levels. Capturing of requirements and then fulfilling requests, completing configuration, and delivering customer handovers, as well as offering guidance and individual training to customers on getting the best from their IT services. Providing 2nd line IT support for devices, including their connectivity, hardware, and software following...

JOB TITLE : IT Support Team Leader SALARY: £26,000 - £30,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you’re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills? If you answered yes to any of the above, we may have the role for you!  Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users...

Job Title: IT Support Technician Location: Chesterfield, DerbyshireSalary: £20,000 - £25,000 We are looking for an experienced IT Support Technician to join an innovatice, fast-growing Information Technology organisation in Chesterfield, Derbyshire. The successful candidate will have a background in IT Support, excellent technical skills and the ability to troubleshoot and resolve technical problems quickly and efficiently. The IT Support Technician will be responsible for providing technical support for the company's IT systems, including hardware and software, as well as providing advice and assistance to end-users. The successful candidate will be a strong communicator, able to explain technical issues to non-technical users. Key Responsibilities: - Provide technical support to users, including troubleshooting and resolving hardware and software issues - Install, configure and maintain hardware, including PCs, printers and networks - Install and test software applications,...

What - IT Support Engineer Where - Based in London (On-site)  When - Actively seeking appropriate profiles now Why  - The client is a fast-growing IT consultancy, offering many benefits such as Private Medical Insurance  What your responsibilities will be as a Senior Support Engineer: Updating, resolving and escalating tickets  Logging incidents and service requests for priority and urgency Performing patching and maintenance tasks for desktop  On-call support (on rota)  Assisting with project delivery Skills and experience required: Previous experience in an IT Support role Experience with Windows desktop and Microsoft 355 applications  Experience with Hardware Experience managing and patching Networks  If you think this role would be a great fit or would like to discuss other IT roles, it would be great to speak to you. Please get in touch with Kalvir Kang at IC Resources.    

Prime Appointments are pleased to have partnered with a growing engineering firm in Clacton-On-Sea who are seeking an IT Support Technician for between £25k-£28k.We are keen to speak to enthusiastic professionals capable of strengthening internal systems support and intent on finding a role where they can contribute towards a number of exciting long term projects!Your key responsibilities working for this business would include:General troubleshooting and user/desktop supportInstallation and specification of new PCs, laptops and mobile phonesProviding ongoing support and maintenance of an ERP platform, as well as other software packages to be used across all areas of the businessMonitor, add, update and maintain helpdesk ticketsUndertake audits to ensure licenses are in dateEnsure the accuracy of records for an asset management platformConsider new and creative ways to support colleagues, utilising technology to its full extentDemonstrate an awareness of constant changes within...

A career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, we attract a diverse mix of people to work on ground-breaking global projects. We have an ambitious commitment to be the digital leader in the built environment and have digital teams and experts all over the world, who collaborate on world-leading software, data and technology projects and products. Being a global team means we value people with diverse experiences, backgrounds, specialisms and skills.  Our Digital Technology team are proud winners of the IT Team of the Year for 2021 at the Chartered Institute of IT’s UK IT Industry Awards. The role  We’re looking for an IT support analyst to be the front-door to technology services to the rest of the organization. You will help to increase business productivity by taking a customer-focused, proactive and collaborative approach to anticipating and resolving technology issues. You will provide...

IT Support Technician with opportunity of progression into Dev OPs Enginner Mission At the International Division ofCegedim Insurance Solutions, our mission is to enable Health Insurers torapidly add value through our technology solutions. Actisure is our award-winning product whichhas led us to become a leading worldwide supplier of software to healthinsurers.  We’re currently recruiting an experienced IT SupportTechnician to provide 1st& 2nd line support in our Bristol office to our internalteam of c.60. It’s a hands-on role which will require a regular on-sitepresence with some homeworking. Your next role? Whilstyou will primarily be responsible for support and ticket management, you willbe part of a larger DevOps & IT Infrastructure team and will have theopportunity to develop your skills and grow within this role. The IT Technicianrole is seen as the first step to progression into a DevOps Engineer role. You will also gain...

IT Support EngineerDue to planned expansion & development, the company are looking for a talented Support Engineer / Analyst with experience of supporting Windows Server, Office 365, Exchange Server, and AD (Active Directory). This role will involve a combination 1st & 2nd Line Support.You will join a dynamic & growing technical Systems Admin & support team who take pride in customer service.Due to the nature of this role, you also will be an excellent communicator at all levels. If you believe you are a good match for this role, please apply for immediate consideration.Key skills for this role: * 1st / 2nd Line Support * Windows Server * Exchange * AD (Active Directory) * Windows OS * Network Support * Office 365 * Experience in working within an MSP (Managed Services Environment)The role includes: * An attractive & above market rate starting salary * A chance to learn new technologies & techniques * Company benefits * A fun, dynamic working...

IT Support Specialist - 1st Line 6-month Temp - £19.31 per hour - Hybrid Intergovernmental body is seeking an experienced temporary 1st Line IT Support Specialist to support their IT team at their central London headquarters. This is a temporary role to start ASAP for an initial -month period and will pay £19.31 per hour PAYE. The 1st Line Support Specialist will support the ICT Service desk, providing appropriate and timely first-line support for users working within the organisation's headquarters and remote offices. The ideal 1st Line IT Support Specialist will have the following knowledge, skills and experience: Diploma in IT or related discipline. Microsoft Certifications Certified IT Technician or equivalent. ITIL experience Previous experience in an ICT Service Desk or similar IT Operations role in a busy fast paced Service environment. Good understanding of ITIL in principle particularly in the Service Operation space, covering Service Desk Incident Management....

About the role   We have a exciting new opportunity for a IT Support Specialist to join the IT Team at DS Smith at our brand new Head Office in Paddington Square. Working as part of a small and friendly IT team, this role takes responsibility for the 1st and 2nd line support tasks for our Senior Leadership Team as well as the smooth running of the IT infrastructure of the site. This is a hands-on role that needs attention to detail, and requires someone with excellent customer service in a professional environment that provides complete discretion. Although primarily you would be supporting the site based teams, you will also support visitors to site as we have several areas for group collaboration and meetings.   So, if you have experience in providing hands-on IT support to internal stakeholders, have a solid understanding of software & hardware troubleshooting & resolution and are service focused – then we might be looking for you! About you    Relevant...

Role: IT Support Engineer Location: Watford Salary: Up to £30K DOE A highly successful MSP established for almost 2 decades is now looking to add an IT Support Engineer to their team as the business has sustained an incredible level of growth in recent times. The company is looking to employ technicians who are ready to make an impact and develop themselves professionally. If you are on the lookout for a new challenge with a company that can facilitate your career development, then apply now! Benefits: ** Generous holiday allowance ** Very clear and achievable growth & Progression Opportunities ** Friendly Team ** Bonus Scheme ** Paid for certifications (Microsoft, VMWare, Cisco etc) ** Healthcare Scheme Some of the technologies you will get to work with include: ** Office 365 ** Active Directory ** Azure ** Cisco ** Windows servers Responsibilities: ** Provide support to clients ** Ensure issues are dealt with and resolved in an efficient and friendly manner ** To build...

2nd Line IT Support Engineer - initial 6 months (inside IR) My client based in Inverness have a requirement for an IT Support Engineer. Reporting to the IT Manager, the client wants to fill this opening with someone who is an experienced 2nd line engineer with a hands-on proactive approach. Working in a small team we require somebody who can come in and hit the ground running, making an immediate impact. With a hands-on approach, you will be working on escalated infrastructure issues from the helpdesk, working across the technology estate. With the business going through transformation, they moving from on-prem to the cloud and whilst cloud related skills would be beneficial you will also have the opportunity to learn more. Ideal experience would include some of the following skills: * Prior experience in a 2nd line engineering role. * Virtual Desktop ie AVD/WVD, Citrix * VMware * Windows Server * Networking Protocol * Active Directory * AutoPilot...

IT Support Technician Middlewich Up to £35,000 DOE + Door to Door call out + Pension + 28 days annual leave + Company Van or Fuel CardThis is an excellent opportunity to join a fast-paced IT business, expanding on the back of new business, with options for progression based on performance.This company is a local IT Service Provider which supplies a complete IT solution to its client companies in all sizes.In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting.The ideal candidate will have good experience with LAN/WAN protocols, networking, routing and firewalls. An MSP background is strongly desired.This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience and knowledge, where no two days are the same and where no one leaves without learning something new each day.The Role:Troubleshooting and resolving issues1st /2nd line support1 in 4...

The Opportunity :  At Arden University, we pride ourselves on being true innovators, disruptors and pioneers, our focus is to promote life-long learning and ensure that everyone, everywhere can access higher education. We are currently recruiting for an IT Support Technician to be based between our Holborn and Tower Hill  Study Centres. Our ideal candidate would have great customer service skills in order to provide outstanding support to our colleagues and students. You will also need to have good technical skills in order to resolve any user issues that arise across the business, you will be the sole IT Support in your location which will enable you to be responsible for a wide range of technical problems. Key responsibilities include: Be key in providing outstanding localised and remote support to our growing portfolio of UK based study centres and offices taking ownership of first and second line issues and service requests for staff and...