2364 it support lead jobs found

IT Support Lead Are you looking for your next challenge in the world of IT? Buro Happold has an exciting opportunity for an IT Support Lead to join the team on a full-time permanent basis. The purpose of the role will be to complete defined IT maintenance and support tasks, as directed by the IT Leadership team, through the IT Service Desk, and in support of the Regional IT Service Manager based in London.  The role will be based in one of our UK offices and hybrid working is available with 3 days a week in the office. Occasional travel to the other offices will be required. Type of contract Permanent Grade Standard,Senior Area of Expertise Business Services Region UK Office / Project Location Leeds,Bath Ref No 6565 Documents (PDF , 119.82kb) Success in this role will involve the effective management and development of the IT Support Officers in the Bath and...

IT Support Lead Are you looking for your next challenge in the world of IT? Buro Happold has an exciting opportunity for an IT Support Lead to join the team on a full-time permanent basis. The purpose of the role will be to complete defined IT maintenance and support tasks, as directed by the IT Leadership team, through the IT Service Desk, and in support of the Regional IT Service Manager based in London.  The role will be based in one of our UK offices and hybrid working is available with 3 days a week in the office. Occasional travel to the other offices will be required. Type of contract Permanent Grade Standard,Senior Area of Expertise Business Services Region UK Office / Project Location Leeds,Bath Ref No 6565 Documents (PDF , 119.82kb) Success in this role will involve the effective management and development of the IT Support Officers in the Bath and...

Founded in 2001, Complex Games has over 20 years' experience with an ambition of becoming a global leader in the development of innovative Tactical RPGs, including the recent success of turn-based PC strategy game . The studio is based in Winnipeg, Canada, and employs 20 talented and passionate people including its founders and several other industry veterans. We‘re now growing the team and looking forward to making even more great games in the future as part of Frontier. Come join us! Purpose of the role We have a new opening for an IT Support Lead to join our growing IT team. Reporting to the Frontier IT Support Manager, this role will work closely with the Head of Studio to execute on all IT functions within our Winnipeg studio to support our talented game development teams. This is a hands-on role and is responsible for providing enterprise-level support to our internal teams, building and maintaining end-user hardware, and offering remote assistance when troubleshooting...

We are working with a fantastic client on the outskirts of Norrwich that are looking for an IT Support Lead of a small but growing IT Support Team. This is a hands-on role, with an expectation that the Lead partakes in the resolution of incidents and requests to support existing Support Engineers.Support is provided via a central Service Desk, utilising simple Service Management principals, and working towards existing SLA’s and KPI’s.Our core End User environment is primarily Microsoft based, both in terms of the Desktop and associated Applications.Role Responsibilities:Co-ordinating the day-to-day workload of a team of Support Engineers to ensure SLA’s/KPI’s are met.Reporting on performance against agreed SLA’s/KPI’s.Managing the End User desktop through the lifecycle of a New Starter, through to a Leaver, including patch management, asset management, software deployment and security.Responding to all calls from customers and ensuring these are answered, fixed or logged within...

rthirteen are currently recruiting an IT Support Lead to join an innovative, entrepreneurial business in Norwich. You will be leading a team of 1st/2nd line engineers, ensuring support is provided across the domain. You will also be hands-on in the resolution of requests & issues, ensuring a smooth customer service process is provided.The companyWith over 40 stores across the UK and a leading digital platform, this established retailer is high flying in their specialism. They are powered by their customers and go above and beyond to widen the community. Not only are they devoted to their passionate and enthusiastic teams, but they also invest in their future and embrace the leading force of technological development.The day to day * Managing the team workload, ensuring an even distribution & that SLA’s/KPI’s are met. * Delivering performance reports against agreed targets. * * Providing 1st/2nd line support throughout the full lifecycle of all incidents/requests. *...

We are currently looking for a IT Support Team Lead to join a leading medical distribution company based in the Buckingham area. As the IT Support Team Lead you will be responsible for line managing three IT Support Staff along with taking on a hands on role to provide both on-site and remote IT Support for business users. KEY DUTIES AND RESPONSIBILITIES:Your duties as the IT Support Team Lead will be varied however the key duties and responsibilities are as follows:1. You will be responsible for providing general first and second line support to users, this will include remote and on site support. 2. Your responsibilities will also include assisting with maintaining the companies IT infrastructure, including telecoms and network, 3. As an IT Support Team Lead you will also be responsible for the general line management of three IT Support Staff, this will include performance management and reviews.4. You will be responsible for overseeing and ensuring smooth running of daily IT...

IT Support Team Lead Role We are a global SAP Platinum Partner with over 9, SAP experts across countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. A great opportunity is available to join and lead the UK IT Service Desk team and help shape the service provided to our UK colleagues. With the focus on quality of service and collaboration with our global IT teams to...

Service Care Solutions are recruiting for a IT Lead to work on a permanent basis for West Mercia Police. Please see below for more information or to apply.Role: Technical Support Lead Salary: £49,602 - £52,800 plus 10% from January 2023 until April 2024 Location: HindlipJob Purpose: Supervision of work of the Specialist Technical Support Teams, contributing to an efficient and effective Customer Service, ensuring a quality end to end ICT Service for West Mercia Police. To provide a high level of technical support across West Mercia Police. This includes working on the integration requirements, network, hardware and software in support of the sustainable delivery of all agreed ICT services.Main Responsibilities To supervise a technical support team to provide a capability, to carry out appropriate customer problem solving activities, including invoking external support as necessary.To deliver an effective, high quality service to the organisation and all its customers. Research...

Job Title: IT Infrastructure Support Team Lead Location: London / Hybrid SALARY AND BENEFITS WILL BE DISCLOSED ON SCREENING What's the purpose of the role? This is a great opportunity to lead a team providing IT Infrastructure support of our client's company estate. This would be covering mini project implementations and day-to day BAU support of the Cloud Environment (Azure/0365 etc) and On premises server and network estate within all companies offices, sites and data centres. Tasks and responsibilitiesLine management of the IT Infrastructure Support teamResponsible for the day-to-day support of the infrastructure across all company sites, data centres and cloud services (Azure/0365 etc)Responsible for either leading or contributing to infrastructure projectsPro-active Business and Operational Technology Cyber Security to ensure it is in line with good practiceResponsible for the identification of efficient and effective improvements to manage enterprise class...

Capital Economics is already a leading independent macro-economic research provider and is transforming its macroeconomics service to hand its clients a distinct advantage. Founded by renowned economist Roger Bootle in 1999 the business has an enviable and decorated international reputation for pithy, high-quality content and insights. Capital Economics' unrivalled independent and proprietary expertise is increasingly tailor-delivered and digital to ensure its clients and partners can make better investment, commercial and policy decisions, faster. The business currently generates c £25 m revenue per annum and is highly profitable. We have a talented team of 140 across four office locations in London, New York, Toronto, and Singapore. The Capital Economics team includes over 60 highly qualified, experienced economists, over 50 in new business sales, account management and marketing, as well as the senior management, technology, and other operational staff. The core existing...

IT Support Team Lead Role We are a global SAP Platinum Partner with over 9, SAP experts across countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. A great opportunity is available to join and lead the UK IT Service Desk team and help shape the service provided to our UK colleagues. With the focus on quality of service and collaboration with our global IT teams to...

IT Support Engineer (Team Lead)Harrogate£30,000 - £40,000 + Internal Training + Progression + BenefitsAre you an experienced IT Support Engineer looking to progress into a Managerial IT Role in an organisation that is at the forefront of providing medical and psychological help to the general public?On offer is a fantastic opportunity for an IT Support Engineer to help maintain the IT Support department infrastructure in a company that prides itself on providing the best counselling and psychotherapy in the area. They are an organisation that prides itself in providing excellent support, helping those in need and improving local communities.In this role the successful IT Support Engineer will be offering internal IT and Technical Support, ranging from completing tickets, Gmail/Google management, software support and hardware support, as well as Salesforce Support.This role would suit an IT Support Engineer, looking to work for a highly respected organisation, working in a role that...

IT Support Team LeadRoss-on-Wye - Hybrid Working£35,000 - £45,000 + Internal Training + Progression Opportunity + BenefitsAre you an IT Support Engineer looking to take a step up in responsibility to a Team Lead position, working for a globally relevant company at the forefront of their industry? Do you want a role where you will be working in a thriving IT Department, where you will be given tons of internal training and the opportunity to progress your career in a growing company? On offer is the opportunity for an IT Support Engineer to join an established leader in removing Hazardous and security threats. This company have been to go-to experts in the clearance of landmines and explosive threats, saving lives in the process. Due to a recent period of growth, now is a great time to jump on board and make a huge impact on the IT department moving forward.In this role, the successful IT Support Engineer will be managing the IT Helpdesk and supporting the overall IT and Technical...

Team Lead – Senior IT Support (Managed Services)Consideration will be given to those who would prefer hybrid working, although the initial few months in the role will involve regular visits to our Llandudno office in North Wales to enable thorough training.An exciting opportunity for an experienced and qualified IT Team Leader to head up a new managed services (MSP) team, in a vibrant, growing company offering career progression opportunities and promoting a diverse, inclusive and supportive culture.Our CompanyRisc IT Solutions is an award-winning Cloud Solutions provider. As a Microsoft Gold CSP and pioneer of Cloud Backup in the UK, we have developed loyal customer and reseller partner relationships over the last 22 years based on trust, knowledge and experience, coupled with first-class support.We embrace change with enthusiasm, using cutting edge products to deliver innovative solutions. While we’re experiencing exciting and rapid business growth, we care about our team,...

This is a fantastic opportunity for an IT Service Desk Team Lead to join one of the world's top SAP service providers delivering solutions to more than 9,000 customers worldwide. Role info: IT Support Team Lead Glasgow Based / Hybrid Working Up to £40,000 plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers’ solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system...

Description We are Rebels. Inventors. Magic Makers. Our world class consumer insights platform allows creators to create brands, ads, products, and shopping experiences that people love. We were founded in 2012 with the dream of creating end-to-end automated research. Fast forward 10 years and we have 1,000+ happy customers, 100,000+ ideas tested, and we operate in 50+ research markets. Pretty impressive right? So how do we do it? Our platform provides access to actionable, quick, and smart insights to amplify creative effectiveness and shape winning innovation, empowering creators with the agility and the data they need to make better decisions about the ads and innovation they take to market. Through working with some of the biggest brands in the world, we’ve built technology that lets our customers see their product innovations and advertising ideas through their consumers’ eyes so they can quickly iterate, optimise, validate, and...

We are Rebels. Inventors. Magic Makers. Our world class consumer insights platform allows creators to create brands, ads, products, and shopping experiences that people love. We were founded in 2012 with the dream of creating end-to-end automated research. Fast forward 10 years and we have 1,000+ happy customers, 100,000+ ideas tested, and we operate in 50+ research markets. Pretty impressive right? So how do we do it? Our platform provides access to actionable, quick, and smart insights to amplify creative effectiveness and shape winning innovation, empowering creators with the agility and the data they need to make better decisions about the ads and innovation they take to market. Through working with some of the biggest brands in the world, we’ve built technology that lets our customers see their product innovations and advertising ideas through their consumers’ eyes so they can quickly iterate, optimise, validate, and learn — increasing their...

IT Team Leader - Infrastructure Support Bournemouth BaseUp to £40,000 - DOE Overview Our Company is a leading supplier of Outsourced Engineering Services to Aerospace and Defence companies. The IT Team Leader is intrinsic to ensuring robust secure systems that allow our staff to deliver their work in a timely manner. Reporting directly to the CEO the IT Team Leader is part of a team that defines and delivers an IT strategy that ensures our company remains a market leader in its sector. Responsibilities Ensuring security and efficiency of IT infrastructure through access controls.Ensure availability of the IT systems to company workers Delivery of IT tasks, either personally or via the team Management of the IT service desk to ensure tickets are prioritised correctly and tickets are being closed on time Identifying and acting on opportunities to improve and update software and systems Monitoring system performance and troubleshooting issues Design, develop, implement systems,...

A motivated Business Development Executive is needed to join our growing team in our Cloud Seller Pro division based in Spinningfields, Manchester This role offer remote/flexible working. Our Cloud Seller Pro (CSP) division is a full-service, multi-channel ecommerce Marketing and Advertising Agency, providing services which power performance and accelerate growth. We offer our clients a complete commerce solution, including Google Shopping and Marketplace Management, high-performance Shopify websites and Social Commerce strategies. Following year-on-year growth, and our integration into the Wunderman Thompson Commerce and Technology, we’re now looking to fuel our future ambition with the addition of a Business Development Executive, who can help drive revenue for our Cloud Seller Pro business through the acquisition of new customers. If you have a can-do attitude, excellent organisational skills, great communication and are passionate about your customer's success, we...

Description We want you to #JOINTHEREBELLION! For 30 years we’ve been creating incredible video games at our multiple studios, but Rebellion is more than just games. We have our own film and mo-cap studio, we create board games, publish books, and through 2000AD, publish comics and graphic novels such as the amazing Judge Dredd. We operate across multiple UK locations, with studios based in Oxford, Warwick, Liverpool, and Wakefield. Work-life balance is important to us, and we want everyone at Rebellion to work in the way that works best for them. so as long as you are based in the UK, we are always open to discussing how we can support remote and/or flexible working options. We are on the lookout for a Lead Designer to join our passionate team developing a brand new co-op strategy shooter title! As a Lead Designer, you will lead a team of designers on a brand-new project from pre-production to shipping, overseeing the development of the game...