3240 it support manager jobs found

We are a market leading research organisation based in Wallingford looking for an established IT Support Manager, paying up to £50,000. We are a business that strives to do good for our environment and equally looking for candidates just as passionate about what we do. This is a great opportunity for an IT Support Manager to lead the user support function and design and implement strategies around service delivery and end user support. Other responsibilities include: Line management of 10 IT support engineers across different sites Provide leadership, encourage collaboration and best practices across other teams Manage a range of IT projects covering EUC, service delivery Contribute to wider IT Services strategy Provide day-to-day delivery of IT Support services About You... Extensive experience in a technical support role using full Microsoft suite Proven experience managing/supervising teams Experience in change management and adhering to ITIL processes Strong...

IT Support Manager Our public sector client based in Wales are looking for an IT Support Manager to lead and manage the Service Desk team. This role is key in ensuring that all customers are met with an efficient and effective service and relevant KPIs are hit within the team.   The role and responsibilities: Direct line management of the Service Desk Team and responsibility for efficiently delivering first-class service to the customer base and end users. Covering both first and second line support for technical queries. Oversee resolution of issues raised and make sure all documented on incident and service request tickets. Development of the team and service management framework. Responsible for monitoring and reporting on the ICT Service Desk activity and assessing performance against key performance indicators.   What we are looking for: Experience with managing a team, as well as both internal and external stakeholders. Strong problem solving and analytical...

We are on a mission to improve the world of work, technology and people, building products and services to help solve our customers’ people-related challenges now and in the future. We design software to make processes easier, create apps to foster engagement, support organisations to get better insights from their data and much more for over organisations across the UK and Ireland.  Our 4-core values Sustainability, Trust, Collaboration and Innovation have been the drive to MHR’s success. This starts internally within our business by putting our colleagues and customers at the forefront of everything we do. Be part of our mission, join MHR and help shape the world of work. MHR’s IT division is recruiting for an IT Support Manager to join its busy internal IT team. MHR own and operate private Datacentres. The opportunity to support, learn and develop in an environment that is based around physical datacentre infrastructure, rather than simply using cloud...

IT Support Manager Our public sector client based in Wales are looking for an IT Support Manager to lead and manage the Service Desk team. This role is key in ensuring that all customers are met with an efficient and effective service and relevant KPIs are hit within the team.   The role and responsibilities: Direct line management of the Service Desk Team and responsibility for efficiently delivering first-class service to the customer base and end users. Covering both first and second line support for technical queries. Oversee resolution of issues raised and make sure all documented on incident and service request tickets. Development of the team and service management framework. Responsible for monitoring and reporting on the ICT Service Desk activity and assessing performance against key performance indicators.   What we are looking for: Experience with managing a team, as well as both internal and external stakeholders. Strong problem solving and analytical...

IT Support Manager Our public sector client based in Wales are looking for an IT Support Manager to lead and manage the Service Desk team. This role is key in ensuring that all customers are met with an efficient and effective service and relevant KPIs are hit within the team.   The role and responsibilities: Direct line management of the Service Desk Team and responsibility for efficiently delivering first-class service to the customer base and end users. Covering both first and second line support for technical queries. Oversee resolution of issues raised and make sure all documented on incident and service request tickets. Development of the team and service management framework. Responsible for monitoring and reporting on the ICT Service Desk activity and assessing performance against key performance indicators.   What we are looking for: Experience with managing a team, as well as both internal and external stakeholders. Strong problem solving and analytical...

Description Changing the way people think about waste At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 10,+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management. A quick look at the role The IT Support Manager role is responsible for the successful delivery of all IT services to Biffa, ensuring continuity of IT services to the business. Managing the Service Desk and Field Service operations, producing regular reports on service performance and achievements to stakeholders. Establishes processes to identify and resolve customer problems. Defining service level agreements (SLAs) with the business...

We are a market leading research organisation based in Wallingford looking for an established IT Support Manager, paying up to £50,000. We are a business that strives to do good for our environment and equally looking for candidates just as passionate about what we do. This is a great opportunity for an IT Support Manager to lead the user support function and design and implement strategies around service delivery and end user support. Other responsibilities include: Line management of 10 IT support engineers across different sites Provide leadership, encourage collaboration and best practices across other teams Manage a range of IT projects covering EUC, service delivery Contribute to wider IT Services strategy Provide day-to-day delivery of IT Support services About You... Extensive experience in a technical support role using full Microsoft suite Proven experience managing/supervising teams Experience in change management and adhering to ITIL processes Strong...

R&D \ Feltham IT Support Manager At Arrival, our team is creating best-in-class electric vehicles using a radical new method of design and production. We work with some of the world's leading businesses and governments to achieve our goal of redefining mobility and transport ecosystems, transforming how people and goods travel and enhancing urban environments for all communities.Innovation, rapid development and testing help us to push the boundaries. Our New Method takes our portfolio of patented technologies created in-house, and combines it with assembly in Arrival Microfactories. It’s a groundbreaking approach, leading to products with maximum functionality, peak efficiency, and an elevated experience – at a much more competitive price than other electric vehicles, and even fossil fuel vehicles.Here at ARRIVAL our mission is to change the future of mobility, this role sits in one of our most innovative R&D functions. In this function, we are helping to create a...

Your Mission : Support, advise, help: You will be the first contact for IT facilities and will guide team members through training and support Manage our processes:You will create our internal processes and work continuously to improve our overall end-user experience (request handling, on-/off-boarding, etc…) Maintain, handle: You will keep an inventory of all IT asset data (laptops, servers, phones, accessories, serial numbers, software keys, locations, maintenance records, purchase orders, etc.) and support our local network infrastructure. Collaborate: You will participate in various projects, setting up and maintaining different solutions such as device management, inventory software, videoconferencing, hardware evaluation etc… Back-up: You will assist in the management of IT applications (accounts and access rights rigorous management for Google Apps, Slack, 1Password, etc…) Your Profile: At least 3 to 4 years of experience in the field You have a...

Robert Half Technology are currently partnering with an prestigious School based in Hemel Hempstead who are going through a period of change. At present they are looking to hire interim support with an immediate start. Project tasks; This role will include maintaining an effective help desk support for all ICT requests. Logging all support calls and keep a record of all breakdowns and alterations to the network. Install, configure and test computer software Assist the Network Manager in the maintenance of all the ICT hardware and software. Perform regular health checks on ICT equipment and carry out essential housekeeping tasks and routine maintenance. Support staff in the use of up-to-date technology, including laptops, multi-media and interactive whiteboard systems. Excellent communication skills, working to high standards and timely delivery of targets are a must. Knowledge of Google workspace would be advantageous but not a must Role: IT Technician 2nd...

Gaming, CGI, animation and VFX studio.  An industry-leading business that has partnered with huge global brands.  Onsite role. Do you want to work for an incredible animation and post-production business that specializes in telling cutting-edge visual stories through high-quality CGI, animation and VFX? Their combination of artistry, technical excellence and dedication help them to create immersive experiences that bring the CGI world to life.  They are looking for an IT Manager with strong managerial and 3 rd  lines skills to oversee and manage our existing team and technical infrastructure and to provide a roadmap for future development. You will lead from the front with new and innovative ideas which will help to keep us at the cutting edge in all technical aspects, as well as being happy rolling up your sleeves and managing the operational demands of the business. You will be required to problem solve and apply your experience and logical processes to...

Robert Half Technology are currently partnering with an prestigious School based in Hemel Hempstead who are going through a period of change. At present they are looking to hire interim support with an immediate start. Project tasks; This role will include maintaining an effective help desk support for all ICT requests. Logging all support calls and keep a record of all breakdowns and alterations to the network. Install, configure and test computer software Assist the Network Manager in the maintenance of all the ICT hardware and software. Perform regular health checks on ICT equipment and carry out essential housekeeping tasks and routine maintenance. Support staff in the use of up-to-date technology, including laptops, multi-media and interactive whiteboard systems. Excellent communication skills, working to high standards and timely delivery of targets are a must. Knowledge of Google workspace would be advantageous but not a must Role: IT Technician 2nd...

Job summary At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. The IT Services organization that supports this growth through the implementation of technology solutions including: desktop productivity tools, systems and network infrastructure, and HR/financial systems, and company-wide technology programs such as website availability and latency. Amazon is searching for a proven and established leader to manage an IT Support team. This leader will be responsible for IT service delivery for corporate, R&D, and development center expansions and operations. This leader will be responsible to drive standardization and communication in the region and tie into IT Services initiatives, owning the needs of the internal customers. Directly manage a team, building an...

Job summary At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. The IT Services organization that supports this growth through the implementation of technology solutions including: desktop productivity tools, systems and network infrastructure, and HR/financial systems, and company-wide technology programs such as website availability and latency. Amazon is searching for a proven and established leader to manage an IT Support team. This leader will be responsible for IT service delivery for corporate, R&D, and development center expansions and operations. This leader will be responsible to drive standardization and communication in the region and tie into IT Services initiatives, owning the needs of the internal customers. Directly manage a team, building an...

This IT Support Technician role will enable you to build upon your existing experience of delivering first class support and allow you to provide assistance to staff members regarding their use of the Companys technology systems with special focus on new starters and leavers. As a member of the IT Support Team reporting the Group IT Support Manager, you will be responsible for giving an introduction on our core tools and systems to new joiners, arranging the hand-over appointments of leavers, providing first and second line technical support to all employees and resolving any IT issues they may have whilst ensuring an effective and customer-focused service. As some presence in our London office will be required for this role, candidates living in the wider London area will be preferred. Key Tasks Monitoring the IT Support queue for incoming service and help requests and providing support and information as required Monitoring the IT Support new joiner and leaver...

We are currently seeking an exceptional individual to provide IT End User Support to our network! As part of the Global Service Desk team the IT Support Technician is responsible for the provision of 1st line support to all Navitas business units and divisions under the direction of the IT support Manager. Support will be provided either locally, remotely and on regular scheduled occasions off site within the UK and Europe. We are committed to flexible working and can offer home-working or a hybrid working pattern.  There may be a need for occasional travel within the UK. Salary: £21,000 - £23,000 Location: Midlands  Contract Type: Permanent IT EUC Support Officer Duties: Install and maintain desktop computer systems according to established procedures Contribute to the administration, maintenance and development of IT systems, according to established procedures. Contributes to the professional standing of Navitas IT as a centre of excellence Contributes to...

IT Manager Our public sector client based in Wales are looking for an IT Support Manager to lead and manage the Service Desk team. This role is key in ensuring that all customers are met with an efficient and effective service and relevant KPIs are hit within the team.   IT Manager - The role and responsibilities: Direct line management of the Service Desk Team and responsibility for efficiently delivering first-class service to the customer base and end users. Covering both first and second line support for technical queries. Oversee resolution of issues raised and make sure all documented on incident and service request tickets. Development of the team and service management framework. Responsible for monitoring and reporting on the ICT Service Desk activity and assessing performance against key performance indicators.   What we are looking for in an IT Manager: Experience with managing a team, as well as both internal and external stakeholders. Strong problem...

We are currently seeking an exceptional individual to provide IT End User Support to our network! As part of the Global Service Desk team the IT Support Technician is responsible for the provision of 1st line support to all Navitas business units and divisions under the direction of the IT support Manager. Support will be provided either locally, remotely and on regular scheduled occasions off site within the UK and Europe. We are committed to flexible working and can offer home-working or a hybrid working pattern.  There may be a need for occasional travel within the UK. Salary: £21,000 - £23,000 Location: Midlands  Contract Type: Permanent IT EUC Support Officer Duties: Install and maintain desktop computer systems according to established procedures Contribute to the administration, maintenance and development of IT systems, according to established procedures. Contributes to the professional standing of Navitas IT as a centre of excellence Contributes to...

Overview : Reporting to the IT Support Manager, the role of the IT Desktop Support Engineer is to provide local IT support and administration to the Preqin staff based in the London office and remote support to Preqin staff in the other offices in the EMEA region. Responsibilities Roles and Responsibilities: As a small team, every member covers a range of responsibilities depending on demand - there is no thing such as a typical day. Examples include – Resolving hardware issues with computers or peripherals. Resolving software issues with deployed applications. Building and deploying new hardware to users. Resolving system access issues and requirements. Creating new user accounts in an array of systems. Helping resolve local office networking issues such as WiFi access. Maintaining print devices. Qualifications Key Technical Requirements for this role: Experience of maintaining Windows-based user endpoints. Windows administration:...

Role Responsibilities : Reporting to the IT Support Manager this role will be an active member of the 1st and 2nd line IT support team with the objective to provide a high quality of IT support for an organisation of over staff across its Nottingham sites. This role is ideal for someone with some experience in IT support, who is seeking to advance their career with many opportunities within our technology company. This would suit someone who wants to take their existing IT support skills to the next level. Someone who can communicate well and who can be a part of a team striving to supply an outstanding service. Someone who is keen to make a difference, and cares about what they do. Someone who loves to learn new things and is hungry to put that learning to work to make a positive difference. Key Skills: A positive attitude. Good communication skills An attention to detail A passion for IT Previous IT support experience at 1st line Desktop and user...