1623 it support team leader jobs found

JOB TITLE : IT Support Team Leader SALARY: £26,000 - £30,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you’re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills? If you answered yes to any of the above, we may have the role for you!  Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users...

IT Support Team Leader (2nd Line)Competitive Salary + Bonus + Healthcare + Industry-Leading Progression StructureAre you a senior IT support technician looking for your next step up? Or perhaps you're already a team lead, looking to join a thriving international business.I'm excited to be working with a global technology company, at the forefront of innovation in the Energy industry.A unique opportunity has arisen for a motivated team lead to manage the 2nd line Support Team. You'll be leading a team, who provide support to multiple sites across Aberdeen.Additionally, you'll have the opportunity to proactively oversee and implement projects to improve IT infrastructure across the business.ResponsibilitiesManaging team SLAs and KPIsSupporting team development and trainingDelegation and prioritisation of workloadServe as an escalation point for unresolved issuesAssign and manage projects such as upgradesSupport the team with handling tickets as required Experience &...

IT Support Team Leader High Wycombe £30,000 - £35,000 + Pension + Holidays + Life Insurance An amazing opportunity for an established IT Support Team Leader to develop in an established and growing company, where you will be responsible for overseeing the IT Support team day to day responsibilities and providing an excellent level of service to the organisation.The company are a family-owned business and have been established for years shining in the manufacture and distribution of innovative healthcare and medical devices. Also offering other services such as educational resources for both professionals and patients.In this role you will be responsible for managing the IT team and beig able to get involved with hands on tasks. The role will include getting involved with 1st Line and 2nd Line destop support to users both remotely and onsite. You will help with troubleshooting systems and network problem, get involved with configuring and installing new PCs laptops, smartphones, and...

JOB TITLE: IT Support Team LeaderSALARY: £26,000 - £30,000 per annumBenefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral programDo you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you’re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills?If you answered yes to any of the above, we may have the role for you! Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with...

JOB TITLE : IT Support Team Leader SALARY: £26,000 - £30,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you’re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills? If you answered yes to any of the above, we may have the role for you!  Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users...

IT Support Team Leader (2nd Line) Location: Aberdeen About Us: We are a global technology company, driving energy innovation for a balanced planet. At SLB we create amazing technology that unlocks access to energy for the benefit of all. That is our purpose. As innovators, that’s been our mission for 100 years. We are facing the world’s greatest balancing act- how to simultaneously reduce emissions and meet the world’s growing energy demands. We’re working on that answer. Every day, a step closer. Our collective future depends on decarbonizing the fossil fuel industry, while innovating a new energy landscape. It’s what drives us. Ensuring progress for people and the planet, on the journey to net zero and beyond. For a balanced planet. Role Overview A unique opportunity has arisen for a motivated team lead to manage the 2nd line Support Team. You’ll be leading a thriving team, who provide on-site support to multiple locations across...

Our Client is currently recruiting for an IT Support Team Leader to play an integral part of the IT team. This role includes the line management of the First Line IT Support Technician.The IT Support Team Leader will oversee the day-to-day internal support desk communications and management. Ensuring exceptional customer service, excellent communication, timely and effective resolution of issues and change requests.This role bridges communication between the internal developers and staff users to aid in the service delivery and support for the business and wider group.This role will also play a key part in the scoping, implementation, management and delivery of technical (software, system and hardware) projects, working alongside the IT Programme Manager.DUTIES & RESPONSABILTIESDepartment ProceduresLine management of the internal IT support technician teamManage the day-to-day operations of the internal support deskAssist in the implementation of ITIL elementsEnsure effective...

IT Support Team Leader (2nd Line)Hybrid Role - split between Caerphilly and home workingSalary: £40,000 - £50,000 plus Bonus + Other benefitsI am excited to be working with a global professional services client who are looking for someone who can lead their 2nd line IT Support Team. It is a great time to join the business as they are investing heavily in modernizing their IT infrastructure and cloud systems.This is a Permanent position with a hybrid working model. Your time will be split between Caerphilly and WFH each week.Essential skills:Prior experience in a team leader or management role - you will be responsible for a team of 2nd line IT Support engineersTechnical experience to a 2nd line level - able to be hands onExperience supporting Windows and Microsoft environments / Office 365Experience of supporting Networks - LAN / WAN / Switches etcKnowledge on Hyper-V and/or VMWare would be an advantageAny experience of Scripting (e.g. Powershell) for automation would be an...

Main Purpose of the role The IT department are based at our Birmingham office, providing support and solutions for over 700 users in 11 countries across the EMEA region. Ensuring the department maintains high work levels and helps to deliver the IT and Business strategy, an experienced IT 1st / 2nd line support member is required. The successful applicant would reinforce the support team and help maintain good customer service levels to the business. Travel to other offices may also be required. Primary Responsibilities To lead the support team and guide them to a solid foundation of support and customer service. To design, implement and reinforce key procedures and processes within the department. To instigate continuous improvement within the team by listening to the customer and the team and looking for proactive ways to improve. To ensure all SLA’s are met and monthly KPI’s are produced to monitor the team. To liaise with other members of the IT team...

We are recruiting for an IT Support Team Lead for our client's team in Derby. This would be an ideal role for a capable 1st and 2nd line support engineer that is looking to become a team leader - training will be provided if you have not previously led a team.This person will be responsible for managing and mentoring a team of 2, providing 1st and 2nd line support to the company’s end users and running the day-to-day support of the company’s IT systems.This person will need to be comfortable to work in a factory environment and to be involved in an on-call rota. The role would be ideal for someone from an IT support background who is highly organised and efficient.Key responsibilitiesTaking the lead on the day to day operation of IT support. This is not exclusively service desk based, and will involve going into the factory environment probably several times a day.1st and 2nd line supportProviding out of hours support on a rota basisManaging and mentoring a support technician and...

Role: IT Team Leader (Internal) Location: Stokesley, Yorkshire Salary: Up to £38,000My client, who are a bespoke transport and logistics business established in 2009, are looking for an IT Team Leader to join their internal tech team on a permanent basis.They strongly believe the way to achieve their primary goals is to continue to grow a first class team, who are determined, knowledgeable and proud to be part of the business.Benefits include:- 25 Days Holiday + Bank Holidays- Paid for Training and Certifications- Generous Company Pension- On Site Parking - Free- Cycle to Work Scheme- Death in Service Benefit- Casual DressExperience Required:- Working knowledge of Office 365 (Exchange / SharePoint etc)- Active Directory - Networking (Firewalls, Routers, VPN, etc.)- Windows Server 2019- Microsoft Azure - SQLIf this role sounds interesting to you, please apply & get in touch with Jordan Hartley-Kenyon at LEAN on (phone number removed)

Role: IT Team Leader (Internal) Location: Stokesley, Yorkshire Salary: Up to £38,000 My client, who are a bespoke transport and logistics business established in 2009, are looking for an IT Team Leader to join their internal tech team on a permanent basis. They strongly believe the way to achieve their primary goals is to continue to grow a first class team, who are determined, knowledgeable and proud to be part of the business. Benefits include: - 25 Days Holiday + Bank Holidays - Paid for Training and Certifications - Generous Company Pension - On Site Parking - Free - Cycle to Work Scheme - Death in Service Benefit - Casual Dress Experience Required: - Working knowledge of Office 365 (Exchange / SharePoint etc) - Active Directory - Networking (Firewalls, Routers, VPN, etc.) - Windows Server 2019 - Microsoft Azure - SQL If this role sounds interesting to you, please apply & get in touch with Jordan Hartley-Kenyon at LEAN on 0 1 6 1 9 7 6 3 5 4 0.

Job Title: IT TechnicianLocation: Hulme, ManchesterSalary: Will be on the Sixth Form Colleges' Support Staff Scale, point 10-12 (£23,367- £24,915 per annum)Job Type: Permanent, Full timeWorking Hours: This is a full-time, full-year post working 37 hours per week, Monday to Thursday 8.30am to 5.00pm and Friday 8.30am to 4.30pm. You will however, on occasions, be required to work outside these hours to meet the requirements of the college.Purpose: To work as part of a team to assist staff and students in using all forms of IT equipment in the college, and assist in the running and development of the college IT infrastructure.Responsible to: The Principal through the Head of Information Systems, Network Manager and IT Support Team LeaderLiaising with: All staff and students, including the Head of Information Systems, Network Manager, IT Support Team Leader and technical colleagues in particular.Main Duties and ResponsibilitiesFirst- and second-line support for staff and student...

Employer description: Loreto College is a Roman Catholic sixth form college in Hulme, Manchester, England. We are committed to enabling students to develop academically, spiritually and personally in education after high school.  Overview:  Loreto College are currently looking for an IT Support Technician Apprentice.  The Apprentice will work as part of a team to assist staff and students in using all forms of IT equipment in the College and assist in the running and development of the College IT infrastructure.  The Apprentice will report to the Principal through the Head of Information Systems and Network Manager & IT Support Team Leader.  Main Duties and Responsibilities: Provide 1st line IT support to staff and students Use the college Service Desk solution to manage and prioritise your workload under the direction of the IT Support Team Leader Install and support college IT hardware - computers, printers, telephones Provide support for applications...

IT Infrastructure and Support Team LeaderRole: IT Infrastructure and Support Team LeaderLocation: Greater Manchester - Old TraffordSalary: Up to 60KAPPLY TODAY!!!!!!One of my clients are hiring for an IT Infrastructure and Support Team Leader to join their team on a permanent basis.You will be expected to be very confident in VMware, obtain a strong Microsoft Stack background, as well as being adept in Group Policy, Active Directory and Migrations.Company Benefits:**31 Days Holiday**Birthday's off**Christmas shutdown**Hybrid role**Relaxed workingExperience:**Managerial Experience**VMWare/HyperV**Window Servers**Active Directory/Azure**Microsoft - Office365/Exchange/SharePoint**On Prem to the Cloud migrations**CRM/Case ManagementKey Responsibilities:**Hands on with 3rd Line and Infrastructure, as well as managing and supporting 3 IT Support Technicians**On Prem to the Cloud migrations**IT Projects and deployments**IT Plans + UpgradesAPPLY for immediate consideration with an...

About The Role AZTech are seeking a customer focused, IT Support Desk Team Leader that has an IT Managed Service Provider (MSP) background, to manage a newly formed team and part of the IT Support Desk. The team consists of one Senior IT Support Technician, three IT Support Technicians, two IT Support Technician Apprentices and a Field Technician.   AZTech IT has grown from strength-to-strength since 2006 and was recently recognised in Britain Best 50 Managed IT companies. We pride ourselves in having a team ethos and employee-centric environment.   As an IT Support Desk Team Leader, you will manage the ticket queue and allocate the relevant team members the support tickets based on their knowledge and ability. You will also be expected to handle client queries during busy times on the support desk. This will involve using ConnectWise to manage the queue and liaising with clients on a regular basis to ensure that we ware providing the service that is expected by them   The...

Infrastructure Support Team Leader RoleWe are looking for an IT Infrastructure engineer with experience of VMware architecture to oversee our onsite and Cloud solutions and lead the Support Team. Aside from monitoring and maintaining our infrastructure, you will supervise a team of IT technicians with varying experience levels.Overall responsibility for the 3rd Line Infrastructure and support team rostering and performance, ensuring the team works in alignment with the technical framework and service management processes.You will build, maintain and support the business's technological infrastructure – on-premises and in the Cloud - in accordance with industry best practices. You will also provide third-line support to the business, ensuring that servers and underlying IT systems are available for use.You will need to be able to communicate efficiently with stakeholders who possess varying levels of technical knowledge.This is a hybird role, therefore regular attendance at our Old...

IT Team Leader - Infrastructure Support Bournemouth BaseUp to £40,000 - DOE Overview Our Company is a leading supplier of Outsourced Engineering Services to Aerospace and Defence companies. The IT Team Leader is intrinsic to ensuring robust secure systems that allow our staff to deliver their work in a timely manner. Reporting directly to the CEO the IT Team Leader is part of a team that defines and delivers an IT strategy that ensures our company remains a market leader in its sector. Responsibilities Ensuring security and efficiency of IT infrastructure through access controls.Ensure availability of the IT systems to company workers Delivery of IT tasks, either personally or via the team Management of the IT service desk to ensure tickets are prioritised correctly and tickets are being closed on time Identifying and acting on opportunities to improve and update software and systems Monitoring system performance and troubleshooting issues Design, develop, implement systems,...

IT Support Team LeadRoss-on-Wye - Hybrid Working£35,000 - £45,000 + Internal Training + Progression Opportunity + BenefitsAre you an IT Support Engineer looking to take a step up in responsibility to a Team Lead position, working for a globally relevant company at the forefront of their industry? Do you want a role where you will be working in a thriving IT Department, where you will be given tons of internal training and the opportunity to progress your career in a growing company? On offer is the opportunity for an IT Support Engineer to join an established leader in removing Hazardous and security threats. This company have been to go-to experts in the clearance of landmines and explosive threats, saving lives in the process. Due to a recent period of growth, now is a great time to jump on board and make a huge impact on the IT department moving forward.In this role, the successful IT Support Engineer will be managing the IT Helpdesk and supporting the overall IT and Technical...

Team Lead – Senior IT Support (Managed Services)Consideration will be given to those who would prefer hybrid working, although the initial few months in the role will involve regular visits to our Llandudno office in North Wales to enable thorough training.An exciting opportunity for an experienced and qualified IT Team Leader to head up a new managed services (MSP) team, in a vibrant, growing company offering career progression opportunities and promoting a diverse, inclusive and supportive culture.Our CompanyRisc IT Solutions is an award-winning Cloud Solutions provider. As a Microsoft Gold CSP and pioneer of Cloud Backup in the UK, we have developed loyal customer and reseller partner relationships over the last 22 years based on trust, knowledge and experience, coupled with first-class support.We embrace change with enthusiasm, using cutting edge products to deliver innovative solutions. While we’re experiencing exciting and rapid business growth, we care about our team,...