Closerlook
Fleet, UK
Role title: IT Support Technician Team: IT Service Delivery Department: Information Technology (IT Operations) Location: Fleet – PRMA Consulting (Hybrid) Reports to: IT Manager Salary: £Competitive + excellent benefits (bonus, pension, healthcare, life cover etc.) About the role: Fishawack's IT Support Technician will provide onsite and remote technical support to Fishawack Group of Companies’ employees. The qualified candidate possesses a strong desire to provide excellent customer service and will demonstrate an eagerness to learn and thrive in an evolving technical landscape. The role will be primarily employee technical support, focusing on managing the employee’s expectation during the diagnosis, troubleshooting, and resolution of their technical issues. This person must be able to work in an ever-changing environment and must have a positive, can-do attitude. The support technician must be detail-oriented and a proactive...