Pacifica Group Ltd
Houghton le Spring, UK
IT Technical Support - Houghton-Le-Spring We are Pacifica Group. We supply vital services across the domestic appliances industry. Founded in 2003, we've grown to become the largest domestic support services provider in the UK and a trusted name across Europe. Purpose of the Role An exciting opportunity has arisen to join our IT Technical Support Team who are responsible for the smooth running of computer systems and ensuring Pacifica Group users get maximum benefits from them. You will monitor and maintain the Group’s computer systems and networks; and may need to install and configure computer systems, or diagnose hardware and software faults and solve technical and applications problems, either over the phone/ by remote access to the user’s PC/ Computer or in person. Key Responsibilities ·Install and configure computer hardware operating systems and applications ·Monitor and maintain computer systems and networks ·Ensure that all requests are dealt...