112 junior 1st line it support jobs found

Junior 1st Line IT Support (Temporary Opportunity)Salary: £12.63 per hourHours: 35 Hours per week - 9am-5pm - Monday-FridayLocation: New MiltonAs part of the Technical Team, you will be the first point of contact for queries arriving via phone and email.Logging and assigning incidents via incident management system, quickly and accurately and providing 1st line fixes for low level problems.You will also be maintaining relationships with external maintenance providers to ensure that escalated cases are resolved in a timely manner. A large part of the role is building rapport with customers, providing excellent customer service, and answering queries regarding outstanding cases.You will need to follow standard procedures for the triage and proper escalation of unresolved issues to the appropriate internal or external teams.Internally you will be liaising with other parts of the business. Also proactively monitoring of system notifications from customer sites logging cases as...

Junior 1st Line IT Support (Temporary Opportunity) Salary: £12.63 per hour Hours: 35 Hours per week - 9am-5pm - Monday-Friday Location: New Milton As part of the Technical Team, you will be the first point of contact for queries arriving via phone and email. Logging and assigning incidents via incident management system, quickly and accurately and providing 1st line fixes for low level problems. You will also be maintaining relationships with external maintenance providers to ensure that escalated cases are resolved in a timely manner. A large part of the role is building rapport with customers, providing excellent customer service, and answering queries regarding outstanding cases. You will need to follow standard procedures for the triage and proper escalation of unresolved issues to the appropriate internal or external teams. Internally you will be liaising with other parts of the business. Also proactively monitoring of system notifications from...

Job Title - Junior IT Officer Salary - £23,000 (Depending on experience) Location - Emerson's Green, Bristol Working Hours - Permanent, Full Time 37 hrs per week 09:00 - 17:00. Currently hybrid working with 3 days worked in the office each week. The Company Working for a vibrant, diverse and inclusive international Software firm who very much focus on the wellbeing of their staff, our client is a growing leading provider of Infrastructure Asset Management software in the UK and to users worldwide. The Role Reporting to the Solution Architect, the client is looking for an approachable and personable Junior IT Officer to join their Internal IT Team in helping them keep the wider team's IT in optimum working condition. This will appeal to someone who enjoys a varied role, is passionate about IT, works well under pressure, will accept ownership of a project through to completion and takes pride in a job done well. The Key Responsibilities of the Junior IT Officer will...

Junior IT Engineer Tunbridge Wells Managed Services £20-22,000 The Atlas Recruitment Group are currently hiring for a 1st Line Support Engineer to join an established IT managed service provider based in Tunbridge Wells with strong work ties to the local area as well as UK wide. You will be primarily based on-site at one of their customers within the Education sector in Tunbridge Wells alongside a Senior Engineer so a Driving License and being local to the area is ideal. This is a great opportunity for someone with a good foundation knowledge in IT Support or someone who has a passion for IT and is looking to get into the industry. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more. Key Requirements: - Be the first point of contact for customers who need to raise a technical issue Answering queries and resolving...

Job Title - Junior IT Officer Salary - £23,000 (Depending on experience) Location - Emerson's Green, Bristol Working Hours - Permanent, Full Time 37 hrs per week 09:00 - 17:00. Currently hybrid working with 3 days worked in the office each week. The Company Working for a vibrant, diverse and inclusive international Software firm who very much focus on the wellbeing of their staff, our client is a growing leading provider of Infrastructure Asset Management software in the UK and to users worldwide. The Role Reporting to the Solution Architect, the client is looking for an approachable and personable Junior IT Officer to join their Internal IT Team in helping them keep the wider team's IT in optimum working condition. This will appeal to someone who enjoys a varied role, is passionate about IT, works well under pressure, will accept ownership of a project through to completion and takes pride in a job done well. The Key Responsibilities of the Junior IT Officer will...

Job Title - Junior IT OfficerSalary - £23,000 (Depending on experience)Location - Emerson's Green, BristolWorking Hours - Permanent, Full Time 37 hrs per week 09:00 - 17:00. Currently hybrid working with 3 days worked in the office each week.The CompanyWorking for a vibrant, diverse and inclusive international Software firm who very much focus on the wellbeing of their staff, our client is a growing leading provider of Infrastructure Asset Management software in the UK and to users worldwide.The RoleReporting to the Solution Architect, the client is looking for an approachable and personable Junior IT Officer to join their Internal IT Team in helping them keep the wider team's IT in optimum working condition. This will appeal to someone who enjoys a varied role, is passionate about IT, works well under pressure, will accept ownership of a project through to completion and takes pride in a job done well.The Key Responsibilities of the Junior IT Officer will include:Providing support...

Junior IT Support {MSP}Woking£25,000 - £30,000 + ProgressionAre you an IT Support Engineer looking to join a growing MSP providing technology solutions to business across the UK?Do you want the opportunity to play an integral part in the growth of an innovative MSP with unrivalled progression available?On offer is the exciting opportunity for a junior IT Support Engineer to join a growing MSP which focuses on providing a bespoke, consultative approach to meet customer requirements.In this role, the successful Support Engineer will be troubleshooting and problem-solving IT and network issues.This role would suit a 1st Line Support Engineer who wants to progress into a 2nd Line Support Role and has experience in an MSP environment.The Role:Providing 1st Line IT supportWorking in a fast paced environmentSupporting apprentice support engineerThe Person:Experience as a 1st Line engineerExcellent communication skillsWithin reliable commuting distance to WokingKeywords: MSP, Managed...

Role: IT EngineerLocation: ChorleySalary: £21,000 - £26,000 + Fantastic Training Programme!Interviewing Immediately - Apply NowAre you looking to kick-start your IT career?I have a fantastic opportunity for a junior IT support professional to get the chance to be exposed to the latest technology in the market. My client is looking for an IT technician sitting between the 1st/2nd line with 1 or 2 years experience or someone who has the right attitude and can quickly get up where they technically need to be.The perfect candidate will have 1-2 years experience in Active Directory, Office 365 and Hardware - Laptops/Desktops etc. However as pointed out before, attitude is everything!There is a fantastic training programme with paid certifications to get you up to speed and progress you to 2nd - 3rd line support. Alongside that benefit is 30 days holiday as well as paid for certifications! There is also a very generous pension scheme.Please do not hesitate and apply today, I am looking...

IT Support, 1st Line {Finance}Grimsby£20,000 to £25,000 + Progression + Company BenefitsAre you a talented IT Support Engineer looking to step into a key role within an award winning and growing business offering unlimited technical and career progression?On offer is the incredible opportunity for a IT Support Engineer to join a multi-award winning company working with a small but great team of IT Support Engineers. You'll also be able to progress your career as chances to move to more senior roles is at the tip of your fingers. In addition, a fantastic bonus scheme is in place to truly reward your time as well as other great benefits.In this role, the successful IT Support Engineer will be working on a dynamic range of IT Support including end user support via ticketing system, monitoring servers and network and hardware set up and maintenance. While you develop within the role you will have access to a generous training budget to expand your skillset and add new tools to your...

The Ultra PCS IT function manages IT operations across the 4 global locations, providing the technology, vision and leadership in the development and implementation of IT strategies and priorities that support business growth. The IT function manages all aspects of IT Security in safeguarding all the information assets for which PCS businesses are responsible. Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Responsibilities: Provide a consistently high quality and professional customer service to the Ultra Business in all areas of IT. Monitoring and taking ownership of tickets queues in the call logging system for:Hardware including...

Job Title - Junior IT Officer Salary - £23,000 (Depending on experience) Location - Emerson's Green, Bristol Working Hours - Permanent, Full Time 37 hrs per week 09:00 - 17:00. Currently hybrid working with 3 days worked in the office each week. The Company Working for a vibrant, diverse and inclusive international Software firm who very much focus on the wellbeing of their staff, our client is a growing leading provider of Infrastructure Asset Management software in the UK and to users worldwide. The Role Reporting to the Solution Architect, the client is looking for an approachable and personable Junior IT Officer to join their Internal IT Team in helping them keep the wider team's IT in optimum working condition. This will appeal to someone who enjoys a varied role, is passionate about IT, works well under pressure, will accept ownership of a project through to completion and takes pride in a job done well. The Key Responsibilities of the Junior IT Officer will...

Job summary Due to the expansion of our organisation, we are looking for an experienced enthusiastic individual with excellent IT desktop/2nd line support skills to join our IT team. We are a support team who provide comprehensive IT support to users spread across multiple locations across multiple locations in Bristol, North Somerset and South Glos. The role is office based, remote and on site support across multiple sites so having a driving license and access to a car is important. You will have existing comprehensive desktop support experience based primarily around the Microsoft product range as you will be supporting a wide range of hardware and software. Knowledge of LANs and Healthcare IT is also an advantage and previous experience in a similar role is essential. You will be working alongside our service desk and senior staff so being able to work as a team is critical. The role can be very varied so the ability to use your initiative is key. So if...

Junior IT EngineerTunbridge WellsManaged Services£20-22,000The Atlas Recruitment Group are currently hiring for a 1st Line Support Engineer to join an established IT managed service provider based in Tunbridge Wells with strong work ties to the local area as well as UK wide.You will be primarily based on-site at one of their customers within the Education sector in Tunbridge Wells alongside a Senior Engineer so a Driving License and being local to the area is ideal.This is a great opportunity for someone with a good foundation knowledge in IT Support or someone who has a passion for IT and is looking to get into the industry. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more.Key Requirements: -Be the first point of contact for customers who need to raise a technical issueAnswering queries and resolving issues over the phone, email,...

Junior IT Engineer Tunbridge Wells Managed Services £20-22,000 The Atlas Recruitment Group are currently hiring for a 1st Line Support Engineer to join an established IT managed service provider based in Tunbridge Wells with strong work ties to the local area as well as UK wide. You will be primarily based on-site at one of their customers within the Education sector in Tunbridge Wells alongside a Senior Engineer so a Driving License and being local to the area is ideal. This is a great opportunity for someone with a good foundation knowledge in IT Support or someone who has a passion for IT and is looking to get into the industry. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more. Key Requirements: - Be the first point of contact for customers who need to raise a technical issue Answering queries and resolving...

Job Title - Junior IT Officer Salary - £23,000 (Depending on experience) Location - Emerson's Green, Bristol Working Hours - Permanent, Full Time 37 hrs per week 09:00 - 17:00. Currently hybrid working with 3 days worked in the office each week. The Company Working for a vibrant, diverse and inclusive international Software firm who very much focus on the wellbeing of their staff, our client is a growing leading provider of Infrastructure Asset Management software in the UK and to users worldwide. The Role Reporting to the Solution Architect, the client is looking for an approachable and personable Junior IT Officer to join their Internal IT Team in helping them keep the wider team's IT in optimum working condition. This will appeal to someone who enjoys a varied role, is passionate about IT, works well under pressure, will accept ownership of a project through to completion and takes pride in a job done well. The Key Responsibilities of the Junior IT Officer will...

The Help Desk team works with the Technical Support and Software Support teams to deliver an efficient and cost effective IT service to the Redrow group of companies. The Graduate IT Helpdesk Support will follow a 2 year scheme to develop their IT Support and customer service skills. The post holder will be heavily involved with day-to-day Help Desk activities including resolution of IT problems, answering and distributing telephone calls to members of the Technical support team and administration of user accounts in accordance with departmental procedures. Key responsibilities Helpdesk Log IT related queries onto the Help Desk database, providing the customer with reference and priority details. Prioritise Help Desk incidents depending upon business urgency. Resolve problems at 1st line where possible. Escalate issues to 2nd line support – Technical & Software support teams. Keep customer informed of incident progress at regular intervals. Manage customer...

About us:Our Client is a leading Managed Service Provider who are looking for a senior IT technician to work alongisde the IT service desk manager. This role will be working as an escalation point for the existng team of 1st/2nd line support technicians.Key Responsibilities: * Provide 2nd and 3rd line support * Provide a point of reference for junior members of the team and assist with customer projects * Reporting to the IT Services Manager, you will be able to take the lead on tickets and projects alongside other senior techsEssential Qualities: * Excellent communication skills - both written and verbal * At least 5 years’ experience in an IT Role or 3 years’ experience in an MSP * Strong knowledge on Microsoft Servers and Hyper-V * Strong knowledge of Networks * Good understanding of Backup/Disaster Recovery Products * In depth technical experience of Microsoft 365: Exchange, Teams, SharePoint * Experience of Microsoft EMS 365 Technologies: Azure Active Directory,...

Job Title - Junior IT Officer Salary - £23,000 (Depending on experience) Location - Emerson's Green, Bristol Working Hours - Permanent, Full Time 37 hrs per week 09:00 - 17:00. Currently hybrid working with 3 days worked in the office each week. The Company Working for a vibrant, diverse and inclusive international Software firm who very much focus on the wellbeing of their staff, our client is a growing leading provider of Infrastructure Asset Management software in the UK and to users worldwide. The Role Reporting to the Solution Architect, the client is looking for an approachable and personable Junior IT Officer to join their Internal IT Team in helping them keep the wider team's IT in optimum working condition. This will appeal to someone who enjoys a varied role, is passionate about IT, works well under pressure, will accept ownership of a project through to completion and takes pride in a job done well. The Key Responsibilities of the Junior IT Officer will...

About Us We’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen’s Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role You will work within the Service Management team, providing support to over 2000 employees. We provide the IT hardware and infrastructure services internally to enable our people to deliver...

The Ultra PCS IT function manages IT operations across the 4 global locations, providing the technology, vision and leadership in the development and implementation of IT strategies and priorities that support business growth. The IT function manages all aspects of IT Security in safeguarding all the information assets for which PCS businesses are responsible. Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Responsibilities: Provide a consistently high quality and professional customer service to the Ultra Business in all areas of IT. Monitoring and taking ownership of tickets queues in the call logging system for:Hardware including...