1006 lead service delivery manager jobs found

Description and Requirements #LI-MS2 BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success. Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do. BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth...

Requisition ID: req31579 Job Title:  Data Engineer - Fully Remote Sector:  Information Technology Employment Category:  Fixed Term Employment Type:  Full-Time Open to Expatriates:  No Location:  New York, NY HQ USA Job Description The IRC The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 28 cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home. The Information Technology (IT) department at the IRC comprises of the following teams delivering enterprise technology capabilities for the IRC:  ·Global Technology Shared Services  ·Enterprise...

The Delivery Station Liaison (DSL) team provides outstanding Customer Service from within the heart of Amazon’s Delivery Stations. The team provides support to customers who have experienced a failed delivery and require an urgent reattempt, as well as reducing Customer effort by pre-emptively addressing delivery issues before the customer even knows there was a problem. The DE DSL Team is looking for a Team Manager to support one of our regional teams. A Team Manager sets the vision and culture of their team by creating individual and team performance expectations/goals, maintaining focus on improving customer satisfaction, and identifying customer impacting issues and working with stakeholders to implement solutions. Key job responsibilities Remotely lead a team of 17-25 DSL agents Analyse performance and metrics. Join Weekly Business Review calls with Group and Operations Managers to report on performance and share action plans where required. Coach agents to continuously...

MM S is an innovative, data-focused CRO that supports the pharmaceutical, biotech, including clinical trial transparency,  and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. Strong industry experience, technology-enabled services, and a data-driven approach to drug development make MMS a valuable CRO partner, creating compelling submissions that meet rigorous regulatory standards. With a global footprint across four continents, MMS maintains a 97 percent customer satisfaction rating, and the company has been recognized as a leading CRO in Global Health & Pharma’s international awards programs for the last three consecutive years. For more information, visit www.mmsholdings.com or follow MMS on LinkedIn . Responsibilities Understands various cost models and develops budgets for complex projects.  Provides recommendations to update costing tools; acts as mentor...

To Implement large Global Clients and lead a Team of Project Managers (PMs), Implementation Consultants (ICs), and Business Analysts (BAs) to ensure the successful deployment of scheduled payroll implementation projects globally for those clients. This team will be referred to as a cell. To ensure a consistent approach to the delivery of all client-based projects with a global scope based on CloudPay’s global delivery methodology. This is a hands-on role involving acting as a Team Manager of the cell as well as leading the team through developing best practices, continuous training and escalation support.     Package and Benefits: Package and Benefits: Competitive annual salary 24 days annual leave, plus bank holidays Birthday leave Flexible remote working Life assurance Private medical insurance Personal and professional development opportunities Friendly working environment Attributes & Experience Required: Global Project Manager experience, including...

Hanson Wade is a fast-growing business information company creating niche information products to service the Life Sciences, HR and Construction industries. We accelerate the performance of businesses across the world through industry-leading conference events and digital products. Internally, we are a tech-enabled business that leverages systems and solutions to augment the capabilities of our company. The Project Manager role will sit within the Technology department and work with in-house resources and outsourced development partners. They will identify, schedule, track and report upon the benefits associated with the successful implementation of technical projects. They will work with multiple teams to clear any impediments that may slow down progress on a project, ensuring agreed timelines for delivery are met. Reporting to the Senior Product Owner, this role will centre on Hanson Wade’s primary data product; Beacon. In conjunction with their work on Beacon they will...

MM S is an innovative, data-focused CRO that supports the pharmaceutical, biotech, including clinical trial transparency,  and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. Strong industry experience, technology-enabled services, and a data-driven approach to drug development make MMS a valuable CRO partner, creating compelling submissions that meet rigorous regulatory standards. With a global footprint across four continents, MMS maintains a 97 percent customer satisfaction rating, and the company has been recognized as a leading CRO in Global Health & Pharma’s international awards programs for the last three consecutive years. For more information, visit www.mmsholdings.com or follow MMS on LinkedIn . Responsibilities Understands various cost models and develops budgets for complex projects.  Provides recommendations to update costing tools; acts as mentor...

This Role is 100% Remote.   Job Summary: We are looking for a Cloud Project Manager who is interested in shaping the future of Centric Software Cloud Services. You will work closely with Centric customers and internal stakeholders to lead projects to successful completion. The project manager role will lead a number of projects including upgrades, migrations and transitions to the cloud. This role is responsible for defining the scope of the cloud projects and managing the assigned resources. This role will also manage communication with all stakeholders. This position will report to Senior Director of Cloud Services. Responsibilities: Lead public cloud new deployments, upgrades, migrations and transitions to the cloud. Conduct the project planning activities and manage the execution of strategic projects according to plan Responsible for the technical scope and due to your sufficient...

This Role is 100% Remote.   Job Summary: We are looking for a Cloud Project Manager who is interested in shaping the future of Centric Software Cloud Services. You will work closely with Centric customers and internal stakeholders to lead projects to successful completion. The project manager role will lead a number of projects including upgrades, migrations and transitions to the cloud. This role is responsible for defining the scope of the cloud projects and managing the assigned resources. This role will also manage communication with all stakeholders. This position will report to Senior Director of Cloud Services. Responsibilities: Lead public cloud new deployments, upgrades, migrations and transitions to the cloud. Conduct the project planning activities and manage the execution of strategic projects according to plan Responsible for the technical scope and due to your sufficient...

Description Overview The Buying & Merchandising development team at Mountain Warehouse is looking for an IT Delivery Manager.  Mountain Warehouse continues to grow as a business and is expanding the number of brands on offer. The development team is working to improve efficiencies within our Buying & Merchandising teams, and to develop new solutions for current business processes. This role would suit someone who has worked in a retail Buying or Merchandising role and has a good understanding of the product lifecycle. The Delivery Manager will be required to work in an agile manner – planning and overseeing all aspects of a project and being responsible for the timeous delivery of the project’s goals. You will co-ordinate activities of members of the business teams as well as the development team, giving guidance on priorities, solutions and making informed decisions to keep a project on track. The Delivery Manager will drive processes and practices...

About Ticketer Group As featured in The Sunday Times Profit Track 100 in April 2021, Ticketer has grown to become the UK’s market leader of smart electronic ticketing technology across the public transport sector. Ticketer’s software enables passengers to use the latest payment technologies, whilst providing operators with real-time performance insights to improve efficiency, service levels and profitability. About the role We are looking for a Senior Project Manager to join our expanding team reporting directly to Ticketers Programme Delivery Director. You will be responsible for managing project timelines, resources and ensuring the scope meets the agreed business requirements. We are seeking someone with extensive project/programme management experience. You will have experience in delivering software and hardware related projects in any industry, however, transport experience will be beneficial. You will use your strong interpersonal skills to engage with...

We are looking for a knowledgeable and enthusiastic Event Manager with a “can-do” attitude to join our growing Event Delivery team. As an industry leading conference provider we're constantly looking for new talent to develop into senior roles within our team. This is a chance to build on your event experience in the corporate space and level up with an amazing team. About the role: Youwill be responsible for the end-to-end delivery of physical events for the European and US market, approximately 2 per month. Ranging in size and logistical complexity, you will partner with key stakeholders and lead on the planning, development, and delivery of our events to create a memorable and unique experience for each customer. You will: Communicate with all customer types throughout the event life cycle: delegates, speakers, and sponsors. Organise event deliverables. Work extensively with conference hotel, including but not limited to costs, setup, catering, Wi-Fi etc....

My client, a thriving commercial telecoms business, is looking for a Senior Project Manager to join their expanding Business Systems Development Team. If successful, you will manage projects from initial definition through to implementation including the full software development lifecycle, from conception to design, design to development and development to deployment. You will be responsible for managing the project timeline, resource and scope to meet the agreed business requirements and ensure the team is successful. This will include supporting requirement gathering and analysis, creation of documentation, training and deployment. You will use your strong interpersonal skills to engage with project stakeholders and then manage ongoing communications to ensure everyone remains informed at an appropriate level. Duties include but not limited to: Manage the end-to-end delivery of complex system solutions, establishing and controlling project constraints, scope, timelines and...

MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, including clinical trial transparency, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. Strong industry experience, technology-enabled services, and a data-driven approach to drug development make MMS a valuable CRO partner, creating compelling submissions that meet rigorous regulatory standards. With a global footprint across four continents, MMS maintains a 97 percent customer satisfaction rating, and the company has been recognized as a leading CRO in Global Health & Pharma’s international awards programs for the last three consecutive years. For more information, visit or follow MMS on . Responsibilities Understands various cost models and develops budgets for complex projects. Provides recommendations to update costing tools; acts as mentor to other PM colleagues for budget development. Manages Client...

Your key responsibilities Lead successful delivery of client projects across the transformation areas (process, data and/or technology) ensuring technical excellence and practical/business-driven approach taken Identify, pursue and convert opportunities to win new work by driving the business development and sales process, working with VAT client relationship owners Build and maintain relationships both within the firm and externally with clients, identifying opportunities and growing your network Develop new transformation propositions to meet client and market needs. This includes liaising with our IT resources on the creation of new technology solutions Build and develop the team and capability to support the successful delivery of VAT transformation projects ls and attributes for success: Experience in Indirect Tax transformation (process, data and/or technology improvement) Excellent communication and client management experience Ability to...

Tax Transformation – SAP (Agile Tax) Senior Manager or Manager Our high-profile Tax Transformation teams, based primarily within our London office in the UK focuses on assisting clients with technology and transformation programmes including the implementation of SAP. We seek to help clients get the most out of these systems from a tax perspective. Our Tax Transformation Team works with a variety of organisations across all sectors and geographies. The business has been growing rapidly year on year and in order to seize the opportunities available in the market, the team requires new talent. Successful candidates will have an opportunity to lead and manage work with significant multinational clients and to engage with our global EY network, providing a great opportunity to build and expand your corporate network. Modern tax regulations are highly complex and dynamic, and our clients need our support with understanding what these mean for them in terms of process, data...

The opportunity This is an exciting opportunity for a motivated and ambitious individual to join EY’s specialist Technology, Media and Telecommunications (“TMT”) Indirect Tax team in London. The TMT team help support and deliver Indirect Tax advice for their clients both across the UK and globally.  The TMT sector is fast paced, innovative and by its nature highly global as digitally enabled businesses can supply customers across the world. Global changes to tax legislation are frequent as tax authorities reform tax legislation to keep pace with the innovation taking place and new ideas being generated in the sector, providing a unique opportunity to help clients navigate this. This role will provide an opportunity to be involved in a fast growth part of the Indirect Tax team, focusing solely on advising TMT businesses both in the B2B and B2C sector. The successful candidate will have an opportunity to work with both clients and EY local firms globally, providing a...

Tax Transformation - SAP - Senior Manager or Manager Our high-profile Indirect Tax Transformation team, based primarily within our London office in the UK, focuses on assisting clients with transformation programmes and the operational management of VAT. This includes helping clients react to and adjust their VAT management approach because of the global trend towards tax authority digitisation. They advise clients on a wide range of operational, systems and technology projects, including ERP system VAT optimisation, process, controls, and supply chain, whilst also working with innovative technologies including machine learning and robotics. The indirect tax transformation team works with a variety of organisations across all sectors. The business has been growing year on year and to seize the opportunities available in the market, the team requires new talent. In turn, we'll help you achieve your potential by giving you business advisory experience and professional...

Tax Transformation - ERP Client Service - Senior Manager or Manager Our high-profile Tax Transformation teams, based primarily within our London office in the UK focuses on assisting clients with technology and transformation programmes including the implementation of SAP, Oracle and Microsoft Dynamics ERP systems. We seek to help clients get the most out of these systems from an tax perspective. Our Tax Transformation teams works with a variety of organisations across all sectors and geographies. The business has been growing rapidly year on year and in order to seize the opportunities available in the market, the team requires new talent. Successful candidates will have an opportunity to lead and manage work with significant multinational clients and to engage with our global EY network, providing a great opportunity to build and expand your corporate network. Modern tax regulations are highly complex and dynamic. As a tax professional at EY, you'll use experience...

As a Pension Administrator in our Scheme Service Centre (SSC) you will be involved in quality service control, maintaining standards, adherence to and implementation of best practice across all SSC processes. You will support SSC client relationships, project budgeting, peer review for and coaching of junior colleagues whilst taking a lead on process improvements for clients and processes and be actively involved in working parties, review and update of SSC process documents (PRM’s, Checklists and SOPs) as well as developing/delivering training to the wider SSC team. What can you expect? Take responsibility for the allocation and management of work on the team covering member, client and scheme processes. Ensure processes are adhered to and support any review to maintain best practice, drive continual improvement, operational effectiveness and client profitability.  Support the increased quality of service delivered by continuous and controlled improvement of processes....