Modis
London, UK
Akkodis are currently working in partnership with a market leading IT Services provider to recruit an experienced School IT Network Manager to work with one of their major clients in Greenwich. The Role As the School IT Network Manager, you will work with wider teams within the service provider and with the on-site IT Technician, providing day to day management of the School's ICT systems to ensure a robust and stable platform for the delivery of teaching and learning. The Responsibilities Accountable for the on-site daily management of the IT Systems and Services of the client, ensuring that Service Level Agreements are attained Providing excellent technical support and first-class customer service with a high degree of customer satisfaction, delivered with honesty, transparency and respectfulness. Responsible for the management of Incident requests ensuring that all aspects of Quality assurance and Best Practice are adhered to, in accordance with ITIL...