Exposed Solutions
York, UK
Our clients are a leading digital product consultancy, with over 10 years of experience designing and building exceptional digital products for over 300 brands globally. We provide full guidance from product discovery to launch and strive for innovation. Our client works with some of the most recognised brands in the world. The Role As a Senior Account Manager, you will be primarily responsible for ensuring clients fully understand the delivery process and allowing a partnership to develop that takes us beyond the initial engagement. You will be involved with implementing new processes, procedures, and practices that are rolled out across the entire organisation. Key responsibilities On-boarding of clients from new business to discovery, delivery, support and retainer phases. Development and growth of clients to meet and exceed KPI’s. Planning and delivery of account development plans aligned with client aims and objectives. Management of CRM and business forecasting...