Everpool
Taunton, UK
Senior Claims Handler£21,000 - £24,000 (depending on experience)Remote / Hybrid - Culmhead, TA3We are currently looking for people with excellent communication and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity. What will you be doing? You will be to be the first point of contact for customers, ensuring that you collate all the information on the system to ensure the customers journey is seamless. Owning a caseload of claims across a multi-client team Managing all aspects of the claim from start to finish Being available to field calls from customers, clients, and suppliers. Being responsible for the pivotal part of the customer journey regarding their claim Engaging with clients, customers and suppliers via email, phone, and our bespoke messaging service Where appropriate, investigate cases to ensure all the information is correct. Handle all cases from registration to completion. Build rapport and...