239 senior it support analyst jobs found in London

The Vacancy The IT Service Desk is the first point of contact between staff and the Firm’s Digital community. The Senior IT Support Analyst will provide first and second line technical support to internal staff and clients. Working as part of a friendly and passionate team, the analyst is responsible for the accurate recording, ownership, lifecycle management and timely resolution of requests and support logged via the Service Desk System. You will be expected to perform analysis and technical troubleshooting as part of the role, acting as a point of escalation within the Service Desk Team and escalating to other technical specialist as required. The role requires an aptitude for working with end user technologies, along with excellent customer service skills. Accountabilities: Accurately recording and managing all service and support requests logged on the IT Service Desk tool, including correct categorisation and prioritisation. Taking ownership of end user...

The IT Service Desk is the first point of contact between staff and the Firm’s Digital community. The Senior IT Support Analyst will provide first and second line technical support to internal staff and clients. Working as part of a friendly and passionate team, the analyst is responsible for the accurate recording, ownership, lifecycle management and timely resolution of requests and support logged via the Service Desk System. You will be expected to perform analysis and technical troubleshooting as part of the role, acting as a point of escalation within the Service Desk Team and escalating to other technical specialist as required. The role requires an aptitude for working with end user technologies, along with excellent customer service skills. Accountabilities: Accurately recording and managing all service and support requests logged on the IT Service Desk tool, including correct categorisation and prioritisation. Taking ownership of end user requests and following up on...

The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance!  Veeva is looking for an experienced consultant to join the Safety Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with deep implementation expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, you will work side-by-side with customers and our senior consultants to implement Vault Safety. In this role, you will support the overall delivery of Vault Safety for our customers. You will define and drive business processes, support the project team in delivering the solution, and guide our customers throughout the implementation programs. Opportunities are available across the UK for this role; this is a 'work anywhere' position, as long as you are close to an airport and are able to meet travel requirements. Qualified candidates based in the UK are encouraged to...

Overview Citi’s technology team is growing at lightning speed, and we’re looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we’re changing the way people bank and how the world does business. Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi’s unmatched globality and vast expertise. Success Profile As one of the world’s most global banks, Citi gives you the tools to be a...

Overview Citi’s technology team is growing at lightning speed, and we’re looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we’re changing the way people bank and how the world does business. Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi’s unmatched globality and vast expertise. Success Profile As one of the world’s most global banks, Citi gives you the tools to be a...

This Senior Director role will be part of the senior management team of the Buy-side Solution division, working with our product and sales teams to set marketing strategy, with a focus on delivering demonstrable increase in meetings and sales through effective marketing. The role requires significant experience in the Asset Management industry, specifically with detailed knowledge of Portfolio Management and the Front Office; it will be essential to understand how Portfolio Managers think and operate when making Investment Decisions. Suitable candidates will have worked closely with the Front Office, or have worked for a supplier/vendor to Asset Managers (with a focus on the Front Office - Software/Analytics provider, Analyst firm or Investment/Risk Systems consultant). This expertise will be used to effectively market our multi-asset investment decision solutions ( Portfolio Analytics tools) to Portfolio Managers, the Front Office, plus Consultants and Asset...

Car & Classic is one of the largest automotive marketplaces in the world. Car & Classic will be the de-facto place to sell a classic vehicle - we’re building the safest, fastest way to buy and sell with the greatest choice in the world. About you To be successful in this role you are an awesome Data Analyst you have a sharp eye for detail, a knack for numbers, and a passion for finding patterns in complex data sets But that's not all. You are also a data wizard who is forever learning & you stay on top of the latest trends in data analysis and visualisation. Your expertise allows you to present complex data in a way that's both informative and engaging to your stakeholders Whether you are crunching numbers, building models, or create data visualisations that pop you do it with finesse and simplicity. This opportunity offers excellent career progression within the business as you are a key contributor to the Data team which cross functionally supports all other...

Overview Citi’s technology team is growing at lightning speed, and we’re looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we’re changing the way people bank and how the world does business. Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi’s unmatched globality and vast expertise. Success Profile As one of the world’s most global banks, Citi gives you the tools to be a...

Overview Citi’s technology team is growing at lightning speed, and we’re looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we’re changing the way people bank and how the world does business. Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi’s unmatched globality and vast expertise. Success Profile As one of the world’s most global banks, Citi gives you the tools to be a...

The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance!  Veeva is looking for an experienced consultant to join the Safety Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with deep implementation expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, you will work side-by-side with customers and our senior consultants to implement Vault Safety. In this role, you will support the overall delivery of Vault Safety for our customers. You will define and drive business processes, support the project team in delivering the solution, and guide our customers throughout the implementation programs. Opportunities are available across the UK for this role; this is a 'work anywhere' position, as long as you are close to an airport and are able to meet travel requirements. Qualified candidates based in the UK are encouraged to...

Chevron is accepting online applications for the position of IT Application Support Analyst located in London, UK through April 10, 2023 at 11:59 p.m. Overview: Join Chevron as an IT Applications Analyst with an understanding of commercial oil and gas trading applications and processes. The scope includes the role of support analyst. The successful candidate will be able to capture and represent business requirements and collaborate with IT support and development teams to deliver effective solutions to business problems. The primary focus areas are providing support to vendor software in an integrated IT environment, optimizing evergreen support through design configuration, automation, integration and supporting continuous improvement through to the replacement of legacy applications with innovative solutions. The position is based in London. Responsibilities for this position may include but are not limited to: Understand the business...

Description Liberum, a wholly staff-owned investment banking business founded in 2007, has built a reputation in providing an insightful, highly personalised and honest service to our clients. Companies receive unrivalled advisory work from our trusted and experienced banking team. Institutional investors have access to our seasoned equity sales team and highly respected research analysts, along with the best access to corporates, innovators and expert thought leaders. Traders seeking high or low-touch execution from multiple venues with performance benchmarking use our execution services consistently. Liberum’s success is a result of our people and the collaborative way we work. Purpose of the Role: The Support Analyst will be responsible for delivering first class technical support to the business, helping to setup our meeting rooms and providing cover for our facilities team. They will work with a broad range of applications, devices and networking components....

Requisition ID:  req37647 Job Title:  IT Program Manager - Digital Platforms Sector:  Information Technology Employment Category:  Regular Employment Type:  Full-Time Compensation:  USD 97, - 100,;Salary Location:  New York, NY HQ USA Job Description Background/IRC Summary: The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC works with people forced to flee from war, conflict and disaster and the host communities that support them, as well as with those who remain within their homes and communities. At work today in over 40 countries and 22 cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IT department provides end-to-end solutions for the organization including application development & integration,...

We are a wholly staff-owned investment banking business founded in 2007, and have built a reputation for providing an insightful, highly personalised and honest service to our clients. Companies receive unrivalled advisory work from our trusted and experienced banking team. Institutional investors have access to our seasoned equity sales team and highly respected research analysts, along with the best access to corporates, innovators and expert thought leaders. Traders seeking high or low-touch execution from multiple venues with performance benchmarking use our execution services consistently. Our success is a result of our people and the collaborative way we work. Purpose of the Role: The Support Analyst will be responsible for delivering first-class technical support to the business, helping to set up our meeting rooms and providing cover for our facilities team. They will work with a broad range of applications, devices and networking components. They will provide...

As a Senior Sourcing Analyst, you will primarily be working with members of BCG’s Global Procurement function to support strategic objectives, leveraging your strong analytics knowledge & experience.Performing cost analysis and data modelling in the IT sourcing area (may cover any IT categories including software/SaaS, cloud, hardware, mobile/telecom, data and managed services)Generating insights using analytics tools such as: MS Excel, MS BI, Alteryx, Tableau, etc. Conducting market research, contract compliance reviews and ad-hoc problem solvingSupporting the IT sourcing team in creating a multi-year plan on an ongoing basisIncrease spend under Procurement’s management by leading a structure analysis of tail spendManaging the IT sourcing projects through the intake process and tools, communicating with key-stakeholdersManaging and supporting the IT sourcing team in reporting savings in compliance with the savings definition methodologyPreparing and managing Requests for...

IT Support Analyst (2nd Line - Customer based) Based: On client site, London (Canary Wharf) Salary: Up to £38k, depending on experience The 2nd Line Customer Engineer role is highly technical with a key requirement of good customer service skills. Engineers are expected to be able to take ownership of issues & requests and see it through to resolution or escalation if required. Strong communication skills are essential in keeping the customer updated either through written or verbal updates. The role will work closely with the Smartdesc ServiceDesk, Customer IT Managers and Customer Experience Manager, as well as our Professional Services team who deliver projects and change, and our IT Security team, who focus on ensuring clients data and networks are secure. The role is highly customer facing, engineers will have direct engagements with clients through on-site support, remote support, walk-ins, telephone and email. All issues and service requests are raised...

Job summary We’re looking for an exceptional IT Operations Shift Leader to help us make a difference to our planet. Our IT Operations Shift Leader will have the option to work in a fully remote manner (within the UK) with occasional visits to Exeter HQ to attend occasional meetings and events in person, for which T&S will be payable. Job description You will lead a 24/7 team that perform 1st and 2nd line support for the Met Office’s operational services and infrastructure; looking after our IT estate which includes Supercomputers, Mainframes, Private and Public Cloud, networks, Windows, Linux, internal and external web-services...and a whole host more! This is an excellent opportunity for real breadth of experience across the IT industry, directly supporting services that underpin critical national infrastructure. You'll be working extensively on the command line of both Windows and Linux operating systems, while also upholding ITIL service...

IT Solutions Technician Apprenticeship040896 Organisation -HR Job -IT SolutionsPosition Type-Full Time IT Solutions Technician   Thank you for your interest in applying for this TfL Apprenticeship Scheme. We’d like to remind you that you must ensure you are eligible for this scheme before applying. Please read through the eligibility criteria below carefully and ensure that you are eligible before applying.  This application will also contain a series of questions to establish whether or not you are eligible. It is important that you take great care in reading and answering these questions as we will not be able to revert your application if an error is made.  Please Note: We only allow one application for any of our Apprenticeship schemes per year. Any subsequent applications will be withdrawn  Level 3  Apprentice Standard Location  London (there might be some hybrid working involved depending on a placement)  Duration...

Overview Citi’s technology team is growing at lightning speed, and we’re looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we’re changing the way people bank and how the world does business. Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi’s unmatched globality and vast expertise. Success Profile As one of the world’s most global banks, Citi gives you the tools to be a...

Chevron is accepting online applications for the position of IT Application Support Analyst located in London, UK through April , 3 at : Chevron as an IT Applications Analyst with an understanding of commercial oil and gas trading applications and processes. The scope includes the role of support analyst. The successful candidate will be able to capture and represent business requirements and collaborate with IT support and development teams to deliver effective solutions to business problems. The primary focus areas are providing support to vendor software in an integrated IT environment, optimizing evergreen support through design configuration, automation, integration and supporting continuous improvement through to the replacement of legacy applications with innovative solutions. The position is based in London. Responsibilities for this position may include but are not limited to: Understand the business needs, issues, priorities, projects and changing conditions...