Modis
Coventry, UK
. AS400 - BPCS . Microsoft office . windows 10 . deploying machines/building . trackers . networking - changing parts . support UPS, move large UPS's . office based - CAD applications, NX experience . strong 1st line support skills . - create remote desktop session, teams keep crashing - log files, reinstall etc . changing network speeds Main Responsibilities: Providing 1st line technical support and problem analysis/rectification. Providing support for Office IT equipment and software by problem solving and user training enabling productive/efficient practices. Upgrade and update hardware/software to meet user requirements to increase productivity and maintain stability. Ensure communication stability/performance of the LAN/WAN by monitoring and solving issues. Follow established procedures of backup routines and system monitoring to ensure Data Integrity, Security and accuracy. Ensure documentation and...