376 senior it support technician jobs found in London

Are you looking for an exciting new role? About the Company A prestigious family-run MSP based in Billericay is looking for a senior IT Technician to join their valued team. This role provides an excellent opportunity to work in a fast paced environment. They are looking for someone who has a passion for helping others by delivering first class technical solutions. Your technical responsibilities will include but not be limited to: Preparing, planning and implementing secure and compliant technical solutions Maintaining and supporting desktop applications, hardware and peripheral devices Preparing, planning and managing projects effectively Configuring, installing, maintaining and upgrading computer systems, hardware and software Providing out of hours support by participation in an On Call Rota Providing training to new users Candidate Requirements Essential Skills and personal qualities Experience with SharePoint setups, 365...

Capital Economics is already a leading independent macro-economic research provider and is transforming its macroeconomics service to hand its clients a distinct advantage. Founded by renowned economist Roger Bootle in 1999 the business has an enviable and decorated international reputation for pithy, high-quality content and insights. Capital Economics' unrivalled independent and proprietary expertise is increasingly tailor-delivered and digital to ensure its clients and partners can make better investment, commercial and policy decisions, faster. The business currently generates c £25 m revenue per annum and is highly profitable. We have a talented team of 140 across four office locations in London, New York, Toronto, and Singapore. The Capital Economics team includes over 60 highly qualified, experienced economists, over 50 in new business sales, account management and marketing, as well as the senior management, technology, and other operational staff. The core existing...

As part of the IT Services department, the primary objective of this role is to deliver a high-quality support service to the CATS Global Schools community. This is principally a customer facing role rotating within the schools and Head Office (based in Cambridge). Therefore, excellent interpersonal skills and a focus on quality customer service are essential. Technicians will typically operate as part of the larger team and will be expected to operate independently for level 1 support calls and BAU activities within the support service. The expected working hours will be defined in the contract, however, for guidance it will be between 8am-5.30pm for example, 8am to 4.30pm or 9am 5.30pm.  REPORTS TO You will be directly responsible to the IT Operations Manager.  MAIN RESPONSIBILITIES OF THE JOB Support Functions • To support the onsite Senior/IT Support Technician to deliver IT support function to staff and students. • To actively develop skills and receive development...

AVAILABLE POSITIONS Associate IT Support Technician Zynga is looking for an exceptional on-site IT Support Technician to work in our world-class IT support team based at our NaturalMotion Studio, London (UK). As an IT Support Technician, you will play an integral part of supporting, building relationships and improving the future of Zynga corporate desktop support services across multiple studios. You can work on your own initiative as needed as well as working under supervision and equally well with your local, regional and global team in a geographically dispersed environment where collaboration is second nature to you. Reporting to the IT Support Manager, the Associate IT Support Technician will work across multiple support platforms, systems, and software in a Global IT organization. They will be required to assist with the support activities plus contribute to project related work. The ideal candidate will build and maintain strategic partnerships with the...

About us Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does an IT Support Engineer do at Busuu? As a key member of the Global IT Operations team, you will be responsible for providing IT engineering support to our customers: Chegg’s employees, contractors, and interns across the globe. An exceptional focus on the customer experience is critical to the success of this role. As a senior technician, you...

Position title: Senior Technician – Digital Media – Higher Education Sector Salary range is £ £29,191 to £35,365 pa incl. £2,166 pa London Weighting A vacancy has arisen for a Senior Technician in West London – Education Sector The role is essential in delivering technical and operational services aligned to the strategic aims of the University. You will provide support, advice, instruction and demonstration with a focus on digital media related systems and services. This role is key in leading on the technical support for the Games Design Subject with specialist knowledge of software utilised for games creation such as the Unity games engine, the Adobe Creative Cloud suite with a focus on Photoshop (and ideally modelling), as well as knowledge of prototyping tools such as ClickTeam Fusion (or a willingness to learn them). The role is a core component of the team and you will be working across IT, operational and technical areas. You will be expected to...

Description About us Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does an IT Support Engineer do at Busuu? As a key member of the Global IT Operations team, you will be responsible for providing IT engineering support to our customers: Chegg’s employees, contractors, and interns across the globe. An exceptional focus on the customer experience is critical to the success of...

Modis are currently working in partnership with a market leading IT Services provider to recruit an experienced IT Network Manager to work with one of their major clients in Kensington. The Role As the School IT Network Manager you will work with wider teams within the service provider and the on-site IT Technician, providing day to day management of the School's and Trust's ICT systems to ensure a robust and stable platform for the delivery of teaching and learning and the growth of the school into a sustainable Trust. The Responsibilities Accountable for the on-site daily management of the IT Systems and Services of the client, ensuring that Service Level Agreements are attained Providing excellent technical support and first-class customer service with a high degree of customer satisfaction, delivered with honesty, transparency and respectfulness. Responsible for the management of Incident requests ensuring that all aspects of Quality assurance and...

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup. The Trust has 7,500 staff and we have recently invested in our workforce to grow our establishment across a number of key services. In 2020 we won a London NHS Parliamentary Award in recognition of a wide range of initiatives to make the organisation a great place to work. We are accredited as a flexible working employer offering a number of flexible working options for staff. We are also accredited as a London Living Wage employer for our substantive, bank and contractors. We are looking for an enthusiastic and...

T HE ROLE We are in search of a Help Desk Support person to work directly with one of our clients, a top television streaming network with original production films and television series. THE CANDIDATE The ideal candidate for this role is proactive, ambitious, hands-on, and thrives in a fast-paced support or help desk environment. The Help Desk Support will play a critical role in providing technical support to a user base of employees and production, all utilizing the client studio technology and applications.  RESPONSIBILITIES: Provide front-line phone support to clients via remote assistance and when required, go on-site to resolve issues. Triage client issues and rapidly resolve or escalate to Senior Production Technology Engineers. Accountable for customer satisfaction of delivery of services, responses to request, and escalation management. Clearly document actions taken in out ticketing system. Communicate with...

Are you a 1st line Technician looking for the next challenge in your career? Position Overview Having received several awards within the industry. This well-established estate agency is looking for a 1st line support technician to join their team. Responsibilities • The first point of call for IT requests, incidents and logging inbound calls in to the Service Desk system to ensure all are dealt with and employees receive regular updates • Escalating tickets promptly via the predefined escalation route when necessary • Supporting users on-site, over the telephone and in their respective offices where necessary, to ensure all queries are dealt with effectively and efficiently with the highest degree of customer service • Ensuring that all incidents and requests are logged accurately and responded to within our given SLA • Communicate any incidents or updates proactively to the business to keep users informed • Liaising with HR to initiate new starter, mover,...

T HE ROLE We are in search of a 1st Line IT Support person to support one of our clients, a top television streaming network with original production films and television series. THE CANDIDATE The ideal candidate for this role is customer service oriented, proactive, ambitious, hands-on, and thrives in a fast-paced support or help desk environment. The 1st Line IT Support will play a critical role in providing technical support to a user base of employees and production, all utilizing the client studio technology and applications.  RESPONSIBILITIES: Provide front-line phone support to clients via remote assistance  Triage client issues and rapidly resolve or escalate to Production Support Specialists and Senior Production Technology Engineers. Accountable for customer satisfaction of delivery of services, responses to request, and escalation management. Clearly document actions taken in the ticketing system. Communicate with...

Description Our client is an international computer and event tech rental company and currently has a new position available for a Senior IT/AV Technician. This is the ideal role for an IT/AV professional with strong technical knowledge of hardware. Our client is an iconic brand, solid growth, and exceptional in-house systems that make this profitable debt-free company the perfect place to develop your career. Our client rents IT and AV equipment and peripherals to a range of corporate clients to support exhibitions, product launches, exams, TV productions, open-days, training and many other special events and projects. As a Senior Technician reporting to the Technical Manager, you will be tasked with preparing a range of equipment as well as: - Overseeing junior colleagues and take charge of installations/projects - Assist with technology purchasing decisions - Working in pre-sales alongside a sales person and dealing with customer technical contact -...

Description Location: Croydon, Surrey,  CR0 1LH Working for Harris Invictus Academy Harris Invictus Academy is an 11–18 mixed, free secondary school and sixth form located in Croydon. The school is part of the Harris City federation which delivers high quality education to the pupils they serve.    The school is looking for someone that acts out their values in their actions. Their motto of ‘We Know, We Can, We Will’ cascades across every aspect of their provision and underpins everything that is important.    As an IT Technician Apprentice, you’ll work as part of an innovative and responsive IT team to provide first-line support for our schools. You will assist with the maintenance of school services, provide remote support, and keep the school systems maintained to the highest possible standard.  The Package At Tiro, we make great things happen for people. And that starts with you. In this role you’ll receive: Starting salary of  £16,000 (please note this...

The Role Senior IT Technician About the role BMT is currently going through an exciting period of growth, and we are looking for a Senior IT Technician to join our team on a permanent full-time basis. As a Senior IT Technician in BMT, you are the face of our IT team. You will be the primary point of contact for our end users, with an emphasis on delivering amazing customer service. You will need a good understanding of the Windows environment and enjoy troubleshooting technical problems. We believe in providing “direct to engineer” support, so you will get to take most requests through from start to finish. As a result, you will gain experience and understanding of a diverse range of systems and get to work on issues across the full spectrum of services we offer. This is a hands-on and end user facing role, providing support for 600+ users around the UK, so you’ll ideally be based close in our Teddington or Central London offices. The role...

TKAT is a multi-academy trust of 45 primary, secondary and special schools in the South East of England. TKAT’s purpose is to work together as a community of schools to ensure that every child, whatever their background, receives a high quality education. Working in line with our core values and vision, we are looking to recruit for an exciting new position as TKAT IT Configuration Engineer. This role will directly report to the IT Security & Compliance Lead, but will be required to work alongside all leaders and technicians as part of their role. You will be based at TKAT’s Corporate Centre in Sidcup, but will need to travel between 46 sites. Therefore, a clean driving licence and their own car will be essential to this role. As part of the role, the successful candidate will have a pivotal role in leading the Change Management Process, overseeing the implementation of configuration and advising of potential conflicts and risks of both current and proposed...

T HE ROLE We are in search of a 1st Line IT Support person to support one of our clients, a top television streaming network with original production films and television series. THE CANDIDATE The ideal candidate for this role is customer service oriented, proactive, ambitious, hands-on, and thrives in a fast-paced support or help desk environment. The 1st Line IT Support will play a critical role in providing technical support to a user base of employees and production, all utilizing the client studio technology and applications.  RESPONSIBILITIES: Provide front-line phone support to clients via remote assistance  Triage client issues and rapidly resolve or escalate to Production Support Specialists and Senior Production Technology Engineers. Accountable for customer satisfaction of delivery of services, responses to request, and escalation management. Clearly document actions taken in the ticketing system. Communicate with...

Role: Junior IT Support Engineer Location: Bexleyheath Salary: � 22,000 - � 24,000 STE The perfect opportunity for anyone looking to make their first steps into IT within a truly market-leading organisation…Whether you're looking for a fresh start, a catapult into a sector you've always been interested in or you simply like the sound of working for an organization with a clear progression plan and some AMAZING benefits, I have the role for you.One of my closest clients are looking to take on an individual who is keen to kickstart their career in IT. This role will provide you with all the training and experience required to pursue a technician role, whilst surrounding yourself with some of the best engineers within the Kent region. Prior candidates who have worked within this position have gone onto be 1st Line Engineers; Senior 1st Line Engineers as well as Service Desk Team Leaders, all within a reputable company who has IT at the forefront of everything they do.To be successful...

As part of the IT Services department, the primary objective of this role is to deliver a high-quality support service to the CATS Global Schools community. This is principally a customer facing role working within the local school as well as the wider community and Head Office (based in Cambridge). Therefore, excellent interpersonal skills and a focus on quality customer service are essential. Technicians will typically operate as part of the larger team and will be expected to operate independently for level 1 support calls and BAU activities within the support service. The expected working hours will be defined in the contract, however, for guidance it will be between 8am-5.30pm for example, 8am to 4.30pm or 9am 5.30pm.  REPORTS TO You will be directly responsible to the IT Operations Manager.  MAIN RESPONSIBILITIES OF THE JOB Support Functions • Technicians will be technically self-sufficient with a broad base level of knowledge across many technology fields and...

You don’t need to go to university to kickstart your career! Do you want to be learning whilst you are learning and keeping up to date with the latest technology? By choosing Primary Goal as your training provider not only will you be earning whilst you're learning you will also be keeping up to date with the latest technology. At the same time, CompTIA learning content is at the heart of our delivery, we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship. By using uCertify practice, learn and labs provided to you as part of your apprenticeship, you'll be able to prepare yourselves for the following exams: CompTIA A + (Exam 1 and 2) CompTIA Cloud Essentials + We are recruiting on behalf of Treloar School and College where you will gain valuable experience as a Level 3 Information Communications Technician, following the support technician pathway. We pride ourselves on...