896 senior it support technician jobs found

Are you looking for an exciting new role? About the Company A prestigious family-run MSP based in Billericay is looking for a senior IT Technician to join their valued team. This role provides an excellent opportunity to work in a fast paced environment. They are looking for someone who has a passion for helping others by delivering first class technical solutions. Your technical responsibilities will include but not be limited to: Preparing, planning and implementing secure and compliant technical solutions Maintaining and supporting desktop applications, hardware and peripheral devices Preparing, planning and managing projects effectively Configuring, installing, maintaining and upgrading computer systems, hardware and software Providing out of hours support by participation in an On Call Rota Providing training to new users Candidate Requirements Essential Skills and personal qualities Experience with SharePoint setups, 365...

£38,000.00 per annum Hours: 40 per week Location: Flexible across all Bristol Waste sites , and hybrid working   IS THIS ROLE FOR ME? As a senior member of the IT Service Delivery team, you will take a leading role within the IT support team and you will be the Microsoft 365 product owner, advising and implementing improvements, and investigating complex technical issues and enquiries. When required you will provide assistance to business users, and also be a part of specific user and/or system technical requirements, including the overall management of the system implementation and transition into operational service.   With experience working within both a waterfall and agile environment, you will be working on delivering IT projects when required.    REQUIREMENTS FOR THE ROLE: Strong knowledge and experience of Microsoft 365 E3 administration and troubleshooting Strong knowledge of Microsoft Security and Compliance (MDATP E5 and Purview) Knowledge and...

ABOUT CATS GLOBAL SCHOOLS CATS Colleges is a leading provider of pre-university academic courses and English language courses in the UK. We provide programmes including A Level, IB and University Foundation, as well as English Language Study, to a growing number of international students seeking to win places at UK universities. We operate several different educational brands: CATS Colleges in Cambridge, Canterbury and London; CATS Academy in Boston; Cambridge School of Visual and Performing Arts (CSVPA) and Stafford House English language schools and study holidays. We benefit from being part of a global team focused on teaching and learning. OVERVIEW OF THE JOB As part of the IT Services department, the primary objective of this role is to deliver a high-quality support service to the CATS Global Schools community. This is principally a customer facing role rotating within the schools and Head Office (based in Cambridge). Therefore, excellent interpersonal skills and a...

Benefits of this IT Support Technician role: Salary: £28,000-30,000 + depending on experience Full time position – 37.5 hours p/week (start time can be negotiated) Unlimited holiday Fun team environment Team social and charity events Pension scheme Paid for Ongoing Training optional - We want to invest in you Free on-site parking  Working for the winners of the 2022 SME UK Southern  Awards Responsibilities of IT Support Technician will include: Answering tele calls made to the IT helpdesk. Whenever possible providing solutions over the tele or via remote support. Supporting Windows & Apple devices, hardware and software Providing IT support quickly and efficiently. Keeping clients informed of any problems that may delay the provision of a solution Support for at least the following applications: Windows 10 and above Microsoft Office 2013 and newer (Including Microsoft 365/Azure) Outlook / Exchange Apple Mail Ensuring all users can use IT equipment...

About The Role AZTech are seeking a customer focused, IT Support Desk Team Leader that has an IT Managed Service Provider (MSP) background, to manage a newly formed team and part of the IT Support Desk. The team consists of one Senior IT Support Technician, three IT Support Technicians, two IT Support Technician Apprentices and a Field Technician.   AZTech IT has grown from strength-to-strength since 2006 and was recently recognised in Britain Best 50 Managed IT companies. We pride ourselves in having a team ethos and employee-centric environment.   As an IT Support Desk Team Leader, you will manage the ticket queue and allocate the relevant team members the support tickets based on their knowledge and ability. You will also be expected to handle client queries during busy times on the support desk. This will involve using ConnectWise to manage the queue and liaising with clients on a regular basis to ensure that we ware providing the service that is expected by them   The...

Capital Economics is already a leading independent macro-economic research provider and is transforming its macroeconomics service to hand its clients a distinct advantage. Founded by renowned economist Roger Bootle in 1999 the business has an enviable and decorated international reputation for pithy, high-quality content and insights. Capital Economics' unrivalled independent and proprietary expertise is increasingly tailor-delivered and digital to ensure its clients and partners can make better investment, commercial and policy decisions, faster. The business currently generates c £25 m revenue per annum and is highly profitable. We have a talented team of 140 across four office locations in London, New York, Toronto, and Singapore. The Capital Economics team includes over 60 highly qualified, experienced economists, over 50 in new business sales, account management and marketing, as well as the senior management, technology, and other operational staff. The core existing...

IT Support Team Leader (2nd Line) Location: Aberdeen About Us: We are a global technology company, driving energy innovation for a balanced planet. At SLB we create amazing technology that unlocks access to energy for the benefit of all. That is our purpose. As innovators, that’s been our mission for 100 years. We are facing the world’s greatest balancing act- how to simultaneously reduce emissions and meet the world’s growing energy demands. We’re working on that answer. Every day, a step closer. Our collective future depends on decarbonizing the fossil fuel industry, while innovating a new energy landscape. It’s what drives us. Ensuring progress for people and the planet, on the journey to net zero and beyond. For a balanced planet. Role Overview Are you currently a senior IT support technician looking for your next step up? Or perhaps you're already a team leader and you're looking to join a thriving international organisation. A...

As part of the IT Services department, the primary objective of this role is to deliver a high-quality support service to the CATS Global Schools community. This is principally a customer facing role rotating within the schools and Head Office (based in Cambridge). Therefore, excellent interpersonal skills and a focus on quality customer service are essential. Technicians will typically operate as part of the larger team and will be expected to operate independently for level 1 support calls and BAU activities within the support service. The expected working hours will be defined in the contract, however, for guidance it will be between 8am-5.30pm for example, 8am to 4.30pm or 9am 5.30pm.  REPORTS TO You will be directly responsible to the IT Operations Manager.  MAIN RESPONSIBILITIES OF THE JOB Support Functions • To support the onsite Senior/IT Support Technician to deliver IT support function to staff and students. • To actively develop skills and receive development...

Benefits of this IT Support Technician role: Salary: £28,000-30,000 + depending on experience Full time position – 37.5 hours p/week (start time can be negotiated) Unlimited holiday Fun team environment Team social and charity events Pension scheme Paid for Ongoing Training optional - We want to invest in you Free on-site parking  Working for the winners of the 2022 SME UK Southern  Awards Responsibilities of IT Support Technician will include: Answering telephone calls made to the IT helpdesk. Whenever possible providing solutions over the telephone or via remote support. Supporting Windows & Apple devices, hardware and software Providing IT support quickly and efficiently. Keeping clients informed of any problems that may delay the provision of a solution Support for at least the following applications: Windows 10 and above Microsoft Office 2013 and newer (Including Microsoft 365/Azure) Outlook / Exchange Apple Mail Ensuring all users can use IT...

AVAILABLE POSITIONS Associate IT Support Technician Zynga is looking for an exceptional on-site IT Support Technician to work in our world-class IT support team based at our NaturalMotion Studio, London (UK). As an IT Support Technician, you will play an integral part of supporting, building relationships and improving the future of Zynga corporate desktop support services across multiple studios. You can work on your own initiative as needed as well as working under supervision and equally well with your local, regional and global team in a geographically dispersed environment where collaboration is second nature to you. Reporting to the IT Support Manager, the Associate IT Support Technician will work across multiple support platforms, systems, and software in a Global IT organization. They will be required to assist with the support activities plus contribute to project related work. The ideal candidate will build and maintain strategic partnerships with the...

Job OverviewWe are looking for a Junior IT Support Technician with a 'want to learn' attitude to join our rapidly expanding team. As a Junior IT Support Technician, your role is to work closely with the Senior Technicians to assist in providing technical support, diagnosing and resolving issues for our customers.Our team will be providing training where required around Onboarding and Offboarding Users, Setting up Devices, Technical (Hardware and Software) Support and Training. These will then become the key responsibilities that you are required to carry out in this role from our offices in Watchfield, Oxfordshire.You are required to provide the best customer service to our clients in the best possible way. You will have to troubleshoot both hardware and software issues and fix the problems in their computer systems and mobile devices.Whilst the majority of support is completed remotely, you may also be required to attend customer sites on occasion.Excellent communication skills...

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Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade. The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. Job overview This role is a 12 month fixed term contract...

Job summary This role is a 12 month fixed term contract primarily to support the GP Refresh implementation within the North Wales locality. The Client Services Operations Team are responsible for providing high quality operational support and maintenance to DHCW and supported Clients throughout NHS Wales. We are looking for a highly motivated individual who has demonstrable experience providing desktop support in a Windows OS environment and be heavily involved in maintaining and managing complex solutions. Awareness of the NHS environment would be advantageous, whilst further benefit could be gained through excellent communication and problem-solving skills. To develop, maintain and support the relevant systems for the applicable Locality Team for which the post holder is responsible and in accordance with specifications / operational requirements of NHS Wales. Main duties of the job We are looking for a motivated individual who is able to...

Job description We are Opus-UK, part of the EverythingTech Group; an award-winning group based in Sheffield and the city centre of Manchester. COVID19 has increased our business volumes so we are looking to recruit some top talent to help us grow and thrive! We are looking for an experienced 2nd Line Technician to join our Help Desk Team:   Job Purpose  To provide 2nd Line IT support to all end users, assisting them with hardware and software problems via phone, email and Web chat. Provide and ensure a high level of customer service is delivered at all times. You will work effectively to ensure all customer issues are resolved within the agreed Service Level Agreement timeframes. Taking ownership of customer issues and being pro-active in dealing with them. Contributing to the helpdesk and working to the helpdesk processes whilst adhering to set standards and escalating tickets when required.   Key Tasks and Responsibilities  Provide a professional and personal first...

Job description We are Opus-UK, part of the EverythingTech Group; an award-winning group based in Sheffield and the city centre of Manchester. COVID19 has increased our business volumes so we are looking to recruit some top talent to help us grow and thrive! We are looking for an IT technician to join our helpdesk team:   Job Purpose  To provide remote IT support to all end users. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company Service Level Agreements. To be a proactive member of the helpdesk team and ensure adherence to all set helpdesk processes and standards.   Key Tasks and Responsibilities  Provide a professional and personal first point of contact to all end users To provide proactive IT support to all end users To quickly escalate tickets outside of skill set to the next line of technical support ensuring the customer is informed and the escalation...

Teaching Personnel are working with a school based in NG6, who are looking for an experienced IT Technician to join them ASAP to provide excellent IT Support and customer service, working with the Regional IT Manager & Senior IT Technician to support the IT systems at the school.  The position is full time, 37 hours per week, Monday to Thursday 8am to 4pm and Friday 8am to 3.30pm, Full Time 52 weeks.  ROLES AND RESPONSIBILITIES • Be an active member of the IT support team ensuring a high level of customer service and support is provided to all internal and external users. • Provide support to staff, students and school guests with their IT support requests. • To troubleshoot errors and fixing routine issues, e.g. paper jams. • Maintaining the reprographics machines, replacing toners and paper (where necessary). • Have a ‘Can Do’ attitude towards work and escalate any incidents to the appropriate team as necessary and work with the Regional IT Manager, Senior IT Technician,...

Teaching Personnel are working with a school based in NG6, who are looking for an experienced IT Technician to join them ASAP to provide excellent IT Support and customer service, working with the Regional IT Manager & Senior IT Technician to support the IT systems at the school.  The position is full time, 37 hours per week, Monday to Thursday 8am to 4pm and Friday 8am to 3.30pm, Full Time 52 weeks.  ROLES AND RESPONSIBILITIES • Be an active member of the IT support team ensuring a high level of customer service and support is provided to all internal and external users. • Provide support to staff, students and school guests with their IT support requests. • To troubleshoot errors and fixing routine issues, e.g. paper jams. • Maintaining the reprographics machines, replacing toners and paper (where necessary). • Have a ‘Can Do’ attitude towards work and escalate any incidents to the appropriate team as necessary and work with the Regional IT Manager, Senior IT Technician,...

This role is ideally suited to an organised, decisive team player with a passion for the IT sector. We will support, train and certify you in necessary areas to assist your professional and personal development. The Junior IT Support Technician role offers great opportunities to progress. The successful applicant will have: Desire to succeed. Good oral and written communication skills. - Good at working with clients over the telephone and with good written communication skills. a focus on customer care- Good at working with clients over the telephone and with good written communication skills to explain IT issues to non-specialists. Good technical knowledge. Logical troubleshooting skill set. Open minded and flexible approach to both working style and learning. Must live in a commutable location to Oxford. ​​​​​​​ Duties and responsibilities Your key focus will be to provide support and be the first response, to confidently add value to the support department and...

An exciting opportunity to work with a passionate community of people while visiting different places, explore new worlds and gain experiences that stay with you for a lifetime. Join us an IT Officer and you'll understand that working at sea is more than just a job its a way of life! ​​​​​​​ Standard Role Summary: As well as providing line management responsibility for at least one IT Technician which will include coaching, mentoring and performance management, the IT Officer will be working with the Staff Electro Technical Officer and be responsible for the testing, maintenance and repair of IT systems / equipment onboard our ships, both hardware and software. This will include fixing where possible and replacing where not, and reporting faults to the senior officer as appropriate. Primary Responsibility of the Role: The IT Officer will proactively manage, prioritise, escalate and/or resolve incidents related...