77 service delivery manager jobs found in Newcastle upon Tyne

Service Delivery Manager Full time, permanent positionThe role:To manage and lead a remote team of Health Practitioners & Operations employees and provide Advice and Audit, ensuring quality standards are met, reports are completed, and cases moved on in a timeous fashion in line with SLAs. Main responsibilities will involve:Responsibility for performance management, absence management, career development, employee engagement and all disciplinary and/or grievance matters arising in the team.  Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales    Producing and making active use of statistical data and work management reports to effectively manage workloads       Provide performance reports/ data as and when required           Support Service Delivery Teams in building and maintaining positive customer relationships       Manage multiple teams with a variety of job content and performance targets     Essential /...

Service Delivery Manager Full time, permanent positionThe role:To manage and lead a remote team of Health Practitioners & Operations employees and provide Advice and Audit, ensuring quality standards are met, reports are completed, and cases moved on in a timeous fashion in line with SLAs. Main responsibilities will involve:Responsibility for performance management, absence management, career development, employee engagement and all disciplinary and/or grievance matters arising in the team.  Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales    Producing and making active use of statistical data and work management reports to effectively manage workloads       Provide performance reports/ data as and when required           Support Service Delivery Teams in building and maintaining positive customer relationships       Manage multiple teams with a variety of job content and performance targets     Essential /...

Service Delivery Manager Full time, permanent position The role: To manage and lead a remote team of Health Practitioners & Operations employees and provide Advice and Audit, ensuring quality standards are met, reports are completed, and cases moved on in a timeous fashion in line with SLAs click apply for full job details

Service Delivery Manager Full time, permanent position The role: To manage and lead a remote team of Health Practitioners & Operations employees and provide Advice and Audit, ensuring quality standards are met, reports are completed, and cases moved on in a timeous fashion in line with SLAs. Main responsibilities will involve: Responsibility for performance management, absence management, career development, employee engagement and all disciplinary and/or grievance matters arising in the team. Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales Producing and making active use of statistical data and work management reports to effectively manage workloads Provide performance reports/ data as and when required Support Service Delivery Teams in building and maintaining positive customer relationships Manage multiple teams with a variety of job content and performance targets Essential / Minimum Criteria...

Job Description As part of a digital demand generation team that supports all Regional Marketing Teams serving the globe, you will contribute to the successful development and delivery of effective and measurable regional and territory-focused digital marketing activities to build meaningful new business opportunities and customer relationships. This includes up to - and is not limited to paid search and display, programmatic advertising, ABM advertising, and email. Working collaboratively with cross-functional teams, you will support all of the Turnitin organisation’s portfolio of products in exceeding budgeted revenue targets by providing a first-class digital marketing service that meets and exceeds the expectations of colleagues and customers. Responsibilities: Act as a designated campaign manager for regions, intaking campaign briefs and managing task delegation and completion across multiple departments using Asana. As backup and when needed, provide draft-level copy...

Job Description Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam. Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together. Job Description As part of a digital demand generation team that supports all Regional Marketing Teams...

Job Description Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam. Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together. Job Description The Technical Quality & Knowledge Specialist ensures the production and delivery of...

Job Description The Technical Quality & Knowledge Specialist ensures the production and delivery of technical quality and knowledge content to Turnitin Assessment Technical Support. As a member of the Knowledge and Quality team, the successful candidate will be a highly organized professional with a high level of attention to detail and a desire to improve the overall customer experience. The Technical Quality and Knowledge Specialist also assists and monitors the effectiveness and success of the Quality Analysts assigned to develop and deliver QA and KPI Metrics to our internal support departments and external nearshore and offshore business partners.  Work under the direction of the Quality and Knowledge Manager to deliver both consistent and tailored training to the internal technical and customer support teams interacting with our customers. Collaborate with the Quality and Knowledge Team and the wider Technical Support team to develop training content that is up to...

Job Description Oracle Cloud Financials Functional Consultant - Remote REMOTE BASED - CAN BE BASED ANYWHERE IN UK Would like you like the opportunity to expand your skillset further, working with the latest technology within Oracle Cloud, specifically within Cloud Financials? How about if you worked with an Oracle ERP Partner of the year and ERP Managed Services Partner of the year? Here at Version 1, we are currently in the market for an experienced Oracle Cloud Financials Functional Consultant to join our growing Cloud Practice. You will have the opportunity to work with the latest cloud technology and worked on projects across a multiplicity of sectors and industries. Oracle Cloud Financials Functional Consultant - Remote Job Description You will be: Leading and implementing primary Oracle Cloud Financials and Procurement modules. Overseeing requirements definition, design and gap analysis Leading application configuration. Driving forward functional...

Job Description You will be: Leading and implementing primary Oracle Cloud Financials and Procurement modules. Overseeing requirements definition, design and gap analysis Leading application configuration. Driving forward functional support of technical activities such as data migration and integration, Leading solution validation workshops Overseeing testing support, training delivery, post go live support and other related aspects of functional implementation advice and guidance.  Qualifications You will have customer-facing expertise in the following areas: Oracle Cloud (SaaS): General Ledger, Account Payable, Accounts Receivable, Collections, Cash Management, Tax, Subledger Accounting, Procurement (including Self Service), Assets and Expenses. Oracle Cloud Reporting: Oracle Transactional Business Intelligence, Financial Reporting Studio and Smartview. Working with and supporting other implementation consultants as part of a project team. Identifying...

Job Description ABOUT THE ROLE This is an exciting opportunity for an experienced Executive Assistant to provide professional support to the Chief Information Officer and additionally assist with administrative support for the delivery of various IT projects. You must have extensive experience of providing support to Senior Executives including preparing reports and briefing papers for executive boards and committees. You will be able to take detailed notes of meetings, have strong IT and organisational skills and have an excellent understanding of current administrative systems and office practices. The position will also involve providing administrative support for a number of projects within IT Services. You will assist IT colleagues in service delivery activities by preparing required documentation or process tasks, monitoring and tracking project actions, highlighting barriers to success and providing challenge to ensure rollouts achieve high levels of...

We are a world-class, research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.   Salary: Salary in the region of £25,000 per annum.   Closing Date: This opportunity will close when we identify a suitable candidate. We will contact you within five working days of your application to advise you of the shortlisting outcome.   The Role   Over the last two years, we have reimagined the way we deliver our University IT Services, building a world-class IT department responsive to the needs of our global community. We’re growing significantly and we’ve created new opportunities and made changes to how we work. Our people have been at the centre of this change, with a particular focus on development and opportunities to learn new...

IT Contracts Assistant Requisition ID: 25017 Location: Newcastle, GB Contract Type: Open Ended Working Pattern: Full Time Posted Date: 20-Jan-2023 We are a world-class, research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success. Salary: Salary in the region of £25,000 per annum. Closing Date: This opportunity will close when we identify a suitable candidate. We will contact you within five working days of your application to advise you of the shortlisting outcome. The Role Over the last two years, we have reimagined the way we deliver our University IT Services, building a world-class IT department responsive to the needs of our global community. We’re growing significantly and we’ve created and made changes to how we work. Our...

Would you like to work from home part time and be rewarded for sharing your opinion? Research Tribe is looking for people across the UK to take part in research opportunities. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. In return for your time spent taking part in research along with the feedback you provide, you can earn a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. Mystery Shopping Product Testing Focus Groups Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone - especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start. It's not a suitable replacement for a job, but it's a great way to work from home and earn additional income....

About The RoleTo project manage the delivery and successful implementation of various IT projects within MGroup Services Energy Retail, co-ordinating delivery and business change across multiple work-streams and multiple stakeholders.  Effectively monitor and manage all delivery aspects of IT Project Implementations to ensure that the projects are completed to the required standard of excellence and within the specified constraints of time and cost.  Ensure delivery of the agreed outputs which can deliver the benefits outlined in the agreed business case.  Follow internal ‘Adaptive’ methodology and document sets. Key Responsibilities Manage the successful delivery of various IT projects. Primarily managing software development projects Occasional requirement to manage IT infrastructure projects. Manage project resource and project teams. Proactively identify, evaluate and effectively manage potential risks and known issues as well as any assumptions and dependencies. Responsible...

Job summary Are you ready to bring your passion, personality, creativity, and clinical expertise to a role that makes a real difference? Are you looking for a team who supports, celebrates, and invests in you? Are you keen to champion patient care, clinical excellence, and service development? If so, Vita Health Group is the place for you! Main duties of the job As a qualified PWP, you have a vital role to play in the service we provide to our clients. Using your clinical expertise, you will assess the suitability of new referrals through telephone assessments and provide short term, low intensity interventions via telephone and online webinars. Where needed, you will work closely with colleagues at Steps 3 and 4, and external services, to support safe onward referrals and step ups, at all times maintaining and advocating for patient dignity, confidentiality and inclusivity. About us Vita Health Group celebrates life. Improving lives physically and...

Job summary Portsmouth Hospitals are looking to recruit an ITClinical Applications Specialist. The role is specifically looking atsupporting the delivery and improvement of local and national Healthcareservices by ensuring core Clinical Applications are managed efficiently andsecurely to maximise their availability and usefulness to users by: Completing rigorous testing of new upgrades,integration, patches and bug fixes for supported Clinical Applications. Working with Stakeholders to ensure that allparties are aware of the changes and following ITIL Change and Releaseprocesses, following pre-defined patient flow pathways, conduct robust tests onsystem releases and upgrades in the test environment. Implementing robust procedures for themanagement of all Trust core Clinical Applications. Developing into a local expert on the Trustscore clinical applications, such as PAS, ICE, VitalPAC and Oceano, and maximisefunctionality. Act as an interface to the...

Job summary The IT Department is offering a great opportunity for a dedicated IT Network Manager to lead and improve our Network & Telecommunications Team in order to provide the best systems administration service for the Trust's IM&T infrastructure. You will be primary based at Peterborough City Hospital but required travel to all Trust's sites as the service requires. We are supportive of agile working and open to flexibility and remote working. Your role will combine the technical aspect with the managerial one. As a valued member of a highly technical team, you will deliver plans, secure funding, and other resources necessary to provide sufficient performance and capacity for the Trust's Data and Telephony Infrastructure. You may be an experienced line manager or an individual with aspirations beyond the current team leader or supervisory role you currently hold. This is an opportunity to role model your leadership and motivational skills to manage...

Job summary The post holder will be the lead data specialist within Pathology IT. They will be responsible for all information reporting ensuring that national and local data submission deadlines are met. The post holder will act as an expert advisor in pathology data and reporting, providing expert advice, guidance and input in a range of activities. They will be responsible for data integrity and data quality to support clinical services. The post holder will be responsible for gathering evidence and completing documentation to support the Pathology UKAS accreditation compliance. The role will include management of junior Pathology IT staff including grievance and discipline, appraisals, training and development, return to work from sickness absence; management and planning of annual leave ensuring adequate service provision and the collation of annual leave. Main duties of the job The post holder will be expected to develop and maintain...

Job summary General practice has generallyembraced information technology over the last three decades and the electronic GP-heldrecord is arguably the most accurate and comprehensive patient record held inthe NHS at present. In todays digital world people expect to be able tointeract with services through technology. While local and national digitalstrategies support this move to online interactions with initiatives such asonline consultations, video consultations, NHS App, NHS Login, electronicprescription service, GP Online, and access to patient-held records, littlepractical support has been provided to practices. In addition to interactionswith patients, more digitally based interaction is expected with colleagues,for example through tQuest / CyberLabs order communications, electronicreferral service, CPCS, and East London Patient records. Access to support forusing these tools is limited at best. NEL Primary Care Digital FirstProgramme has made a substantial...