2411 service delivery manager jobs found

Service Delivery Manager Full time, permanent positionThe role:To manage and lead a remote team of Health Practitioners & Operations employees and provide Advice and Audit, ensuring quality standards are met, reports are completed, and cases moved on in a timeous fashion in line with SLAs. Main responsibilities will involve:Responsibility for performance management, absence management, career development, employee engagement and all disciplinary and/or grievance matters arising in the team.  Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales    Producing and making active use of statistical data and work management reports to effectively manage workloads       Provide performance reports/ data as and when required           Support Service Delivery Teams in building and maintaining positive customer relationships       Manage multiple teams with a variety of job content and performance targets     Essential /...

Lead Service Delivery ManagerTo £75k + Benefits (Remote)15-Month FTCCloud Decisions are excited to have partnered once again with one of the UK’s fastest growing and most highly awarded and respected Microsoft Cloud Solutions Partners. They’re now looking for an experienced Senior/Lead Service Delivery Manager to continue driving company’s ever-growing success in Managed Support Services.The organisation has a proven track record of delivering both managed support for Modern workplace + Cloud as well as cyber security services and enterprise Microsoft Cloud consulting. A Microsoft managed partner, and one of the most highly respected UK Microsoft channel partners they've been recognised as the highest potential Partner in the UK by Microsoft themselves. What’s even more important is that the company puts its employees first with an incredibly people-centric and inclusive culture aligned to Microsoft’s Partner Pledge. Whilst building inspiring and award-winning teams they’ve...

Lead Service Delivery ManagerTo £80k + Benefits (Remote)15-Month FTCCloud Decisions are excited to have partnered once again with one of the UK’s fastest growing and most highly awarded and respected Microsoft Cloud Solutions Partners. They’re now looking for an experienced Senior/Lead Service Delivery Manager to continue driving company’s ever-growing success in Managed Support Services.The organisation has a proven track record of delivering both managed support for Modern workplace + Cloud as well as cyber security services and enterprise Microsoft Cloud consulting. A Microsoft managed partner, and one of the most highly respected UK Microsoft channel partners they've been recognised as the highest potential Partner in the UK by Microsoft themselves. What’s even more important is that the company puts its employees first with an incredibly people-centric and inclusive culture aligned to Microsoft’s Partner Pledge. Whilst building inspiring and award-winning teams they’ve...

Service Delivery Manager Full time, permanent positionThe role:To manage and lead a remote team of Health Practitioners & Operations employees and provide Advice and Audit, ensuring quality standards are met, reports are completed, and cases moved on in a timeous fashion in line with SLAs. Main responsibilities will involve:Responsibility for performance management, absence management, career development, employee engagement and all disciplinary and/or grievance matters arising in the team.  Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales    Producing and making active use of statistical data and work management reports to effectively manage workloads       Provide performance reports/ data as and when required           Support Service Delivery Teams in building and maintaining positive customer relationships       Manage multiple teams with a variety of job content and performance targets     Essential /...

Lead Service Delivery ManagerTo £75k + Benefits (Remote)15-Month FTCCloud Decisions are excited to have partnered once again with one of the UK’s fastest growing and most highly awarded and respected Microsoft Cloud Solutions Partners. They’re now looking for an experienced Senior/Lead Service Delivery Manager to continue driving company’s ever-growing success in Managed Support Services.The organisation has a proven track record of delivering both managed support for Modern workplace + Cloud as well as cyber security services and enterprise Microsoft Cloud consulting. A Microsoft managed partner, and one of the most highly respected UK Microsoft channel partners they've been recognised as the highest potential Partner in the UK by Microsoft themselves. What’s even more important is that the company puts its employees first with an incredibly people-centric and inclusive culture aligned to Microsoft’s Partner Pledge. Whilst building inspiring and award-winning teams they’ve...

Lead Service Delivery ManagerTo £80k + Benefits (Remote)15-Month FTCCloud Decisions are excited to have partnered once again with one of the UK’s fastest growing and most highly awarded and respected Microsoft Cloud Solutions Partners. They’re now looking for an experienced Senior/Lead Service Delivery Manager to continue driving company’s ever-growing success in Managed Support Services.The organisation has a proven track record of delivering both managed support for Modern workplace + Cloud as well as cyber security services and enterprise Microsoft Cloud consulting. A Microsoft managed partner, and one of the most highly respected UK Microsoft channel partners they've been recognised as the highest potential Partner in the UK by Microsoft themselves. What’s even more important is that the company puts its employees first with an incredibly people-centric and inclusive culture aligned to Microsoft’s Partner Pledge. Whilst building inspiring and award-winning teams they’ve...

IT Service Delivery Manager Remote CRG Recruitment are working closely with our client to recruit an IT Service Delivery Manager and the purpose of the role is to create a marked improvement in the standard of IT Service Management across the business. As the IT Service Delivery Manager within the IT Operations function, you will be responsible for ensuring a high level of service is consistently delivered, working with the wider IT support and operations teams. The objective is to measure current performance and perception, to rapidly implement quick wins and establish foundational best practices for the future strategic growth within my client. The intended outcome is a dramatic, measurable improvement of process, practice and perception, through your expertise and drive for continuous improvement, including for service desk colleagues and for colleagues using the IT services. Please note this role will be remote working but will require 2 days per month in my clients offices in...

Service Delivery Manager Full time, permanent position The role: To manage and lead a remote team of Health Practitioners & Operations employees and provide Advice and Audit, ensuring quality standards are met, reports are completed, and cases moved on in a timeous fashion in line with SLAs click apply for full job details

Service Delivery Manager Full time, permanent position The role: To manage and lead a remote team of Health Practitioners & Operations employees and provide Advice and Audit, ensuring quality standards are met, reports are completed, and cases moved on in a timeous fashion in line with SLAs. Main responsibilities will involve: Responsibility for performance management, absence management, career development, employee engagement and all disciplinary and/or grievance matters arising in the team. Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales Producing and making active use of statistical data and work management reports to effectively manage workloads Provide performance reports/ data as and when required Support Service Delivery Teams in building and maintaining positive customer relationships Manage multiple teams with a variety of job content and performance targets Essential / Minimum Criteria...

Description and Requirements #LI-MS2 BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success. Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do. BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth...

Business and Service Delivery Analyst | S2| Operations| FlexibleCountry: United Kingdom WHAT YOU WILL BE DOING Join our community. As a Business and Service Delivery Analyst you will be responsible for assisting in the development and delivery of the Service Management capability across CRCO and support the delivery of key Resourcing, Culture and Talent programmes across the organisation to engender and embed a strong Resilience Culture across the Bank. The role will assist in supporting and tracking the key activities across the function, defining what successful delivery looks like to our internal clients. Assisting in the Build out of the Service Management Framework including the definition and outline of KPI’s to track and monitor the Maturity, Growth and Performance of our key strategic services over time. The difference you’ll make. Supporting and tracking the key activities across the function, defining what successful delivery looks like to our internal clients....

Business and Service Delivery Analyst | S2| Operations| FlexibleCountry: United Kingdom WHAT YOU WILL BE DOING Join our community. As a Business and Service Delivery Analyst you will be responsible for assisting in the development and delivery of the Service Management capability across CRCO and support the delivery of key Resourcing, Culture and Talent programmes across the organisation to engender and embed a strong Resilience Culture across the Bank. The role will assist in supporting and tracking the key activities across the function, defining what successful delivery looks like to our internal clients. Assisting in the Build out of the Service Management Framework including the definition and outline of KPI’s to track and monitor the Maturity, Growth and Performance of our key strategic services over time. The difference you’ll make. Supporting and tracking the key activities across the function, defining what successful delivery looks like to our...

Business and Service Delivery Analyst | S2| Operations| FlexibleCountry: United Kingdom WHAT YOU WILL BE DOING Join our community. As a Business and Service Delivery Analyst you will be responsible for assisting in the development and delivery of the Service Management capability across CRCO and support the delivery of key Resourcing, Culture and Talent programmes across the organisation to engender and embed a strong Resilience Culture across the Bank. The role will assist in supporting and tracking the key activities across the function, defining what successful delivery looks like to our internal clients. Assisting in the Build out of the Service Management Framework including the definition and outline of KPI’s to track and monitor the Maturity, Growth and Performance of our key strategic services over time. The difference you’ll make. Supporting and tracking the key activities across the function, defining what successful delivery looks like to our internal clients....

Our fast growth tech client is recruiting a Remote System Administrator to ensure that the client delivers an effective and efficient service, ensures customer problems and issues are resolved promptly and in a timely manner to enable client satisfaction.  PRINCIPLE ACCOUNTABILITIES • Maintain excellent product knowledge of all company products and services. • Contribute and maintain a technical library keeping relevant information up to date. • Provide input for scaling systems as required and technical advice and risk assessments to Service Delivery Manager as required. • Invest time in understanding current and new technical developments and stay up-to-date with these. DESIRABLE QUALIFICATIONS/ EXPERIENCE • MCSA: Office 365 • MCSA: Windows Server 2016/2012 • Exchange Server • Office Suite • Networking • Cisco ASA / Meraki router config • Azure • RDS/ Terminal Services • Mitel • Sophos • Citrix Certified Associate – Networking (CCA-N)   ALL APPLICANTS MUST BE FREE TO...

Our fast growth tech client is recruiting a Remote System Administrator to ensure that the client delivers an effective and efficient service, ensures customer problems and issues are resolved promptly and in a timely manner to enable client satisfaction.  PRINCIPLE ACCOUNTABILITIES • Maintain excellent product knowledge of all company products and services. • Contribute and maintain a technical library keeping relevant information up to date. • Provide input for scaling systems as required and technical advice and risk assessments to Service Delivery Manager as required. • Invest time in understanding current and new technical developments and stay up-to-date with these. DESIRABLE QUALIFICATIONS/ EXPERIENCE • MCSA: Office 365 • MCSA: Windows Server 2016/2012 • Exchange Server • Office Suite • Networking • Cisco ASA / Meraki router config • Azure • RDS/ Terminal Services • Mitel • Sophos • Citrix Certified Associate – Networking (CCA-N)   ALL APPLICANTS MUST BE FREE TO...

Our fast growth tech client is recruiting a Remote System Administrator to ensure that the client delivers an effective and efficient service, ensures customer problems and issues are resolved promptly and in a timely manner to enable client satisfaction.  PRINCIPLE ACCOUNTABILITIES • Maintain excellent product knowledge of all company products and services. • Contribute and maintain a technical library keeping relevant information up to date. • Provide input for scaling systems as required and technical advice and risk assessments to Service Delivery Manager as required. • Invest time in understanding current and new technical developments and stay up-to-date with these. DESIRABLE QUALIFICATIONS/ EXPERIENCE • MCSA: Office 365 • MCSA: Windows Server 2016/2012 • Exchange Server • Office Suite • Networking • Cisco ASA / Meraki router config • Azure • RDS/ Terminal Services • Mitel • Sophos • Citrix Certified Associate – Networking (CCA-N)   ALL APPLICANTS MUST BE FREE TO...

Our fast growth tech client is recruiting a Remote System Administrator to ensure that the client delivers an effective and efficient service, ensures customer problems and issues are resolved promptly and in a timely manner to enable client satisfaction.  PRINCIPLE ACCOUNTABILITIES • Maintain excellent product knowledge of all company products and services. • Contribute and maintain a technical library keeping relevant information up to date. • Provide input for scaling systems as required and technical advice and risk assessments to Service Delivery Manager as required. • Invest time in understanding current and new technical developments and stay up-to-date with these. DESIRABLE QUALIFICATIONS/ EXPERIENCE • MCSA: Office 365 • MCSA: Windows Server 2016/2012 • Exchange Server • Office Suite • Networking • Cisco ASA / Meraki router config • Azure • RDS/ Terminal Services • Mitel • Sophos • Citrix Certified Associate – Networking (CCA-N)   ALL APPLICANTS MUST BE FREE TO...

Business and Service Delivery Analyst | S2| Operations| FlexibleCountry: United Kingdom WHAT YOU WILL BE DOING Join our community. As a Business and Service Delivery Analyst you will be responsible for assisting in the development and delivery of the Service Management capability across CRCO and support the delivery of key Resourcing, Culture and Talent programmes across the organisation to engender and embed a strong Resilience Culture across the Bank. The role will assist in supporting and tracking the key activities across the function, defining what successful delivery looks like to our internal clients. Assisting in the Build out of the Service Management Framework including the definition and outline of KPI’s to track and monitor the Maturity, Growth and Performance of our key strategic services over time. The difference you’ll make. Supporting and tracking the key activities across the function, defining what successful delivery looks like to our internal clients....

Business and Service Delivery Analyst | S2| Operations| FlexibleCountry: United Kingdom WHAT YOU WILL BE DOING Join our community. As a Business and Service Delivery Analyst you will be responsible for assisting in the development and delivery of the Service Management capability across CRCO and support the delivery of key Resourcing, Culture and Talent programmes across the organisation to engender and embed a strong Resilience Culture across the Bank. The role will assist in supporting and tracking the key activities across the function, defining what successful delivery looks like to our internal clients. Assisting in the Build out of the Service Management Framework including the definition and outline of KPI’s to track and monitor the Maturity, Growth and Performance of our key strategic services over time. The difference you’ll make. Supporting and tracking the key activities across the function, defining what successful delivery looks like to our...

Business and Service Delivery Analyst | S2| Operations| FlexibleCountry: United Kingdom WHAT YOU WILL BE DOING Join our community. As a Business and Service Delivery Analyst you will be responsible for assisting in the development and delivery of the Service Management capability across CRCO and support the delivery of key Resourcing, Culture and Talent programmes across the organisation to engender and embed a strong Resilience Culture across the Bank. The role will assist in supporting and tracking the key activities across the function, defining what successful delivery looks like to our internal clients. Assisting in the Build out of the Service Management Framework including the definition and outline of KPI’s to track and monitor the Maturity, Growth and Performance of our key strategic services over time. The difference you’ll make. Supporting and tracking the key activities across the function, defining what successful delivery looks like to our internal clients....