4977 support officer jobs found

About the job As IT support officer you monitor and maintain the computer systems and networks of INDEFF . You’re the first point of contact for all IT- related questions from your colleagues. Some of your responsibilities: a. Managing and maintaining all internal IT related systems: To watch over and maintain all our IT related infrastructure and our applications, such as: Okta, Office 365 suite (mail, sharepoint, teams…), Box, VMware vSphere, laptops… Regular checks on security, perform internal audits. User support b. Training within your competence area: IT onboarding of new employees Providing basic user training c. Giving expert advice: Keep your knowledge up to date in your specific competence area Providing support to the INDEFF staff About You You use detailed knowledge and expertise in your tasks, and you absorb easily new specific knowledge. Your domain of expertise: Infrastructures, ICT-platforms – and...

Job summary The Immunology Department, Berkshire and Surrey Pathology Services (BSPS), has a vacancy for an IT and Quality Support Officer. BSPS is formed by St Peters Hospital Chertsey, Royal Surrey County Hospital, Frimley Park Hospital, Wexham Park Hospital, East Surrey Hospital and The Royal Berkshire Hospital in Reading. It currently provides diagnostic pathology services for these 5 hospitals and the surrounding GPs serving a population of over 2 million people. Current activity for BSPS is approximately 23 million tests a year with a workforce of 670 staff. We are a busy diagnostic department based at St Peters Hospital which currently handles over 100,000 samples per year including many from referral hospitals. You would be required to work 37.5 hours a week, 9am 5.30pm with a 1 hour lunch break. Applicants must have IT experience using complex software, for example a laboratory information system such as Winpath or a document control system such as QPulse or...

Do you have experience of Project Management and IT Delivery? Our IT Project Support Officer will assist in tracking and reporting of all IT-led project delivery while working to facilitate the success of the delivery. This is an internal facing role which requires key collaboration with the Project Support Office Manager and wider IT Teams.  The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.  Reporting to the IT PMO Manager your main responsibilities in the role will be to: Ensure internal IT Stakeholders are kept informed throughout the lifecycle of all IT projects Ensure all projects are supported by the relevant PMO tools with the correct goverance Provide regular reporting and assist the Project Support Office Manager with the planning, tracking, and reporting of the IT-led project portfolio Facilitate and schedule...

Devonshire Hayes has partnered with a fantastic company to help them secure a talented IT Project Support Officer to join their team. You will be tasked, * Ensure internal IT Stakeholders are kept informed throughout the lifecycle of all IT projects * Ensure all projects are supported by the relevant PMO tools with the correct goverance * Provide regular reporting and assist the Project Support Office Manager with the planning, tracking, and reporting of the IT-led project portfolio * Facilitate and schedule internal IT meetings * Ensure actions, risks and decisions are logged and monitoredYou will be required to work in the office a minimum of 3 days per week

IT Support Officer West London (Over 4 sites) onsite role 3-6 Months Contract 180 -200 Per Day My client: My client a leading education sector organisation who are looking for an IT Support Officer. You will be a part of a professional, customer focussed, responsive and effective team that provides 1st and 2nd line technical support and maintenance services to all users of the Group's IT systems. To assist with the installation, administration, operation, and maintenance of the administrative and teaching IT infrastructure and to perform other appropriate duties as directed by the departmental management team. Your role: To monitor the Service Desk and call response times in relation to Service Level Agreement (SLA) standards , taking appropriate support action to meet SLA standards and highlighting problems to the IT Support Manager. To maintain user support operations and the operational effectiveness of equipment To install software as required...

Description: Want to work for a leading technology focused professional services firm that is innovative, inspiring and entrepreneurial? We are MOORE Insight - established and trusted leaders in digital ERP transformation and change across Finance, HR, Procurement and IT and we are officially recognised as a Great Place to Work! Our continued success and recognition for excellence in the ERP market means we are looking for an IT Helpdesk Support Officer to support the efficient and secure running of our internal IT services, as well as assisting with their continuous improvement. You will require knowledge and experience across software, hardware and security to meet the needs of the role. Meeting the needs of our team in providing advice, support and guidance will be crucial. THE INDIVIDUAL This role will suit a positive, energetic and motivated with a proven record in successful systems support, administration and security. You will appreciate...

IT Support Officer Do you have IT support experience, and are you seeking a new job in Leeds? Buro Happold is looking for an IT Support Officer on a full-time, permanent basis. The successful candidate will complete defined IT maintenance and support tasks through the IT Service Desk and in support of the Regional IT Service Manager. Type of contract Permanent Grade Standard Area of Expertise Business Services Region UK Office / Project Location Bath,Leeds Ref No 6608   Key duties: Complete allocated tickets from the Service Desk in line with agreed service levels. Complete IT related tasks in the Leeds/Manchester and Edinburgh offices. Supporting 3 rd line teams with local tasks in the office. System & Applications Support (MS Office/O365, general desktop/application support). Hardware Support (desktop pc/laptop installation/mobile configuration). Equipment procurement...

Role As a member of the Learning Enhancement and Systems Team the IT Support Officer will provide day to day IT and systems support for Hull York Medical School staff and students, many of whom are based across a wide geographical region. You will be supporting a wide range of systems and services that are used within the Medical School that includes on-premise bespoke systems, and cloud based tools such as Microsoft Teams and OneDrive, most of which now use Microsoft Multi-Factor Authentication (MFA). You will be the first point of contact, so will need to provide a high standard of customer service, resolving issues where possible and escalating queries where necessary. This post is based at the University of York, but may occasionally require travel to the University of Hull or one of our affiliated NHS Hospital sites. Skills, Experience & Qualification needed 5 GCSE passes at grades C including Maths and English, equivalent educational...

Project & IT Support Officer Closing date: Friday 17 February 2023 Salary: £23,188 FTE (see advert for full details) Contract type: Fixed term / Working hours: Part time Location: North Wales Wildlife Trust - Bangor office, Llys Garth, Garth Road, Bangor, Gwynedd, LL57 2RT Office space available at NWWT's Bangor Office, but with considerable flexibility re. home-working (probable short-term requirement) We are looking for someone who is very well-organised, and experienced in providing IT support, to join our dedicated staff team to manage our IT software, hardware, processes and document management. Contact details Please send your application form or any questions to:  Key information A full job description and application form is available as a download below. Closing date:  Friday 17 February 2023 (applications must be received by 09:00) Interviews to be held: Week beginning 27 February 2023 (exact date TBC) This is a...

IT Support Officer Do you have IT support experience, and are you seeking a new job in Leeds? Buro Happold is looking for an IT Support Officer on a full-time, permanent basis. The successful candidate will complete defined IT maintenance and support tasks through the IT Service Desk and in support of the Regional IT Service Manager. Type of contract Permanent Grade Standard Area of Expertise Business Services Region UK Office / Project Location Bath,Leeds Ref No 6608   Key duties: Complete allocated tickets from the Service Desk in line with agreed service levels. Complete IT related tasks in the Leeds/Manchester and Edinburgh offices. Supporting 3 rd line teams with local tasks in the office. System & Applications Support (MS Office/O365, general desktop/application support). Hardware Support (desktop pc/laptop installation/mobile configuration). Equipment procurement...

Job summary Band 4 IT Support Officer - Radiotherapy Computing The Scientific Computing team (SciCom) provides a clinical and developmental IT service to Bristol Haematology and Oncology Centre (BHOC). The main function of SciCom is to design, monitor and develop the IT infrastructure to enable provision of a state-of-the-art radiotherapy service for patients. The post holder is responsible in collaboration with other members of the SciCom team to provide first line support and perform maintenance tasks in support of a multidisciplinary team of Clinicians, Radiographers, Medical Physicists, and clinical engineers working in BHOC. Main duties of the job Provide first line support for core radiotherapy information systems, including creating and managing user accounts, installing software, diagnosing user issues, and escalating to the senior team when necessary. Performing routine maintenance tasks, such as applying software updates,...

A 6 months+ opportunity for an IT Support Officer has arisen with the local authorities in South East London.Rate of pay is £22.00 per hour Umbrella, 36 hours per week.Shift patterns are Monday to Friday 8am till 4pm, 9am till 5pm, 10am till 6pm.Driving licence is essential.Job Purpose:Support and maintain the existing ICT infrastructure for the shared service, covering all four areas of client, datacentre, voice & data network and application support, but with additional specialisation in one of the areas.Work on a rota basis covering call triage, call resolution & escalation, on-site support across all shared service sites, project related work, and provide cover for colleagues in other teams as and when required.Responsibilities:Monitor incoming queues on the IT service desk system perform initial triage of all calls and assign to correct teamTake ownership of and resolve calls in line with service level agreement(s).Identify problems, log problem records and communicate...

IT Support Officer West London (Over 4 sites) onsite role 3-6 Months Contract 180 -200 Per Day My client: My client a leading education sector organisation who are looking for an IT Support Officer. You will be a part of a professional, customer focussed, responsive and effective team that provides 1st and 2nd line technical support and maintenance services to all users of the Group's IT systems. To assist with the installation, administration, operation, and maintenance of the administrative and teaching IT infrastructure and to perform other appropriate duties as directed by the departmental management team. Your role: To monitor the Service Desk and call response times in relation to Service Level Agreement (SLA) standards , taking appropriate support action to meet SLA standards and highlighting problems to the IT Support Manager. To maintain user support operations and the operational effectiveness of equipment To install software as required...

Acorn Technology are working with a Public Sector body in West Wales to find an IT Support Officer to supplement an already talented team.The successful candidate will be responsible for providing ICT Support, resolution or escalation for issues assigned to you from the helpdesk. Additionally, you will be required to keep the helpdesk up to date with updates, timescales or re-assignment as required to ensure the end user is fully informed.Main duties/skills:* Represent the department in key technology vendors user forums (E.G. Airwave, Airbus etc)* Overseeing and assisting the ICT Technicians assigned to the Operational Systems Team in implementing, configuring and maintaining ICT hardware, infrastructure and software* PC, Laptop, Tablets, Mobile, VOIP telephone, MFD, printer and other devices planning, setup, configuration and maintenance* Provide guidance and help to support the station ICT procedures including use of Office 365 and Password policies* Provide first-line remote...

Role As a member of the Learning Enhancement and Systems Team the IT Support Officer will provide day to day IT and systems support for Hull York Medical School staff and students, many of whom are based across a wide geographical region. You will be supporting a wide range of systems and services that are used within the Medical School that includes on-premise bespoke systems, and cloud based tools such as Microsoft Teams and OneDrive, most of which now use Microsoft Multi-Factor Authentication (MFA). You will be the first point of contact, so will need to provide a high standard of customer service, resolving issues where possible and escalating queries where necessary. This post is based at the University of York, but may occasionally require travel to the University of Hull or one of our affiliated NHS Hospital sites. Skills, Experience & Qualification needed 5 GCSE passes at grades C including Maths and English, equivalent educational qualification...

We are looking to recruit a couple of highly motivated and enthusiastic volunteers serving as IT Support Officer to provide support for our computer systems and networks. More experienced candidates will be appointed as Senior IT Support Officer or IT Support Manager. IT Support Officers will also be given exposure to our projects on blockchain, artificial intelligence and other emerging digital technologies under development. The ideal candidates will be responsible for providing frontline IT support for the BCI Volunteers with their IT requirements. As part of the Technology Officer Grade, the IT Support Officers will be responsible for the smooth running of server systems and ensuring that users get maximum benefits from them. This will include supporting and providing technical assistance to BCI Volunteers that are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their...

Job summary We are Defence Digital, part of Strategic Command, fulfilling an important role in the age of information warfare within the Ministry of Defence (MOD). We provide digital and technology services to our Armed Forces, ensuring they can operate securely via various communication means including radio, satellite, and the internet. Operating at scale, with an annual budget in excess of £2Bn and a diverse team of 2,500 colleagues, we're aiming to make our Armed Forces some of the most technologically advanced in the world. If you can see yourself contributing to the world of Defence digital and technology, the next chapter of your career may be with us! This position is advertised at 37 hours per week. Job description The IT Support Officer is based in the Development team within the Advanced Systems Analysis Team (ASAT), currently at RAF Henlow and its responsibilities include developing and maintaining laptops in support of the vulnerability...

Job summary The role of the IT Project Support Officer is to manage a professional, effective and efficient project and administrative support to the Information Technology Projects Team and the Head of IT Projects & Strategy and to all its users including patients, services, relatives and colleagues. The role of the IT Projects team is to successfully deliver IT projects and tasks to time, quality and within budget. You will be an ambassador for the eHospital IT Projects team on a day to day basis to ensure its effective and efficient functioning as well as being a focal point of reference for all members of the department. This post will involve significant liaison with potential suppliers, clinicians and operational managers at CUH, as well as members of the project team and other internal and external stakeholders. You will work with the eHospital IT projects technical services and business teams to establish detailed work plans and be responsible for producing...

Job summary We are Defence Digital, part of Strategic Command, fulfilling an important role in the age of information warfare within the Ministry of Defence (MOD). We provide digital and technology services to our Armed Forces, ensuring they can operate securely via various communication means including radio, satellite, and the internet. Operating at scale, with an annual budget in excess of £2Bn and a diverse team of 2,500 colleagues, we're aiming to make our Armed Forces some of the most technologically advanced in the world. The Global Operation Security Control Centre (GOSCC) is at the front line of Information Age warfare, operating and defending the network, and providing support to systems, services and platforms across the full spectrum of military capability. Global operations across more than 2000 locations worldwide and utilising more than ¾ of a million configurable IT assets, are monitored and managed in real-time. These include fixed locations as well...

We are currently looking to recruit a IT Technical Support Officer to work in Durham Hospital. This is a temporary role, for 3 months with the possibility to extend. Location - Durham Hospital. Hours - 37.5 hours per week Monday to Friday 0900am - 1700pm. Immediate start available. Must have a driving License and own transport. JOB PURPOSE/SUMMARY ? The post holder will work closely with the technical support team to maintain the smooth and efficient operation of end-user computer equipment through the effective installation, configuration and basic troubleshooting. ? Ensure effective customer service to ICT users across the trust providing direct customer support both over the telephone and in person. DIMENSIONS OF THE JOB ? You will be providing basic technical support to over 9000 users across the Trust, supporting all hardware and software components related to technical services. ? Manage queues and records through a service desk system ? Ensure...