BNP Paribas Real Estate
Swindon, UK
IT Local Support Team Leader Swindon Office – Hybrid - ONEIT About the role An exciting opportunity to join ONEIT at Arval UK! You will lead the Arval UK local support team in delivering quality Desktop and local IT support for our Journey Makers. Driving performance against agreed service levels and providing a positive user experience. This role is based in Swindon but responsible for delivering desktop support services to users in all Arval UK locations. This is a fast-paced role where the deliverables and priorities can change at any moment. As well as being responsive to change, you will ensure ongoing projects are supported, and delivered on time. User local support: Provides quality support to the users: records all requests in the service management tool, enriches the documentation and knowledge base, and contributes to the continuous improvement of the service level Manages user equipment, provides full employee lifecycle...