Essential Employment
Shrewsbury, UK
Council Tax Revenues Officers (Hybrid) needed in Shrewsbury, £20.79ph PAYE - Reference:RQ Council Tax Officers. The role is for 3 months initially and is a combination of working in the office and from home. The Officers will be expected to deliver a professional, customer focussed and high-quality service whilst maximising revenue and reducing arrears through the administration, collection and recovery of Council Tax. Dealing directly with the public, you will be able to answer end to end (billing to recovery) written correspondence accurately and proactively liaise with taxpayers on the telephone where necessary. Your role will be varied as whilst you will predominantly be dealing with customer correspondence, the nature of the arrears maximisation work means you will must have the ability to deal with all stages of billing and collection, through written correspondence and your excellent communication and negotiation skills. You will need to be decisive and...