We are currently looking for a Senior IT Engineer to support and develop our business as market leader within billing portals and analytics. We are based in Blackburn and part of Enghouse Networks, a public traded Canadian based software and Service Company. In Enghouse we have a high ambition and strategy of growth so are looking for the best employees to support us in reaching our goals. About the role... As our new Senior IT Engineer you will bring a great combination of high responsibility and problem solving approach. The overall purpose of the position is to secure day to day operation of our hosting infrastructure and at the same time help lead in evolving it to fit future needs. We expect you to be a proactive team player who will use your technical knowledge to solve challenges, improve customer experience and bring value to the team. The infrastructure is based in the UK. If you’re looking to gain experience of large data systems, a broad range of...
Apr 11, 2021
We are currently looking for a Senior IT Engineer to support and develop our business as market leader within billing portals and analytics. We are based in Blackburn and part of Enghouse Networks, a public traded Canadian based software and Service Company. In Enghouse we have a high ambition and strategy of growth so are looking for the best employees to support us in reaching our goals. About the role... As our new Senior IT Engineer you will bring a great combination of high responsibility and problem solving approach. The overall purpose of the position is to secure day to day operation of our hosting infrastructure and at the same time help lead in evolving it to fit future needs. We expect you to be a proactive team player who will use your technical knowledge to solve challenges, improve customer experience and bring value to the team. The infrastructure is based in the UK. If you’re looking to gain experience of large data systems, a broad range of...
We are currently looking for a Senior IT Engineer to support and develop our business as market leader within billing portals and analytics. We are based in Blackburn and part of Enghouse Networks, a public traded Canadian based software and Service Company. In Enghouse we have a high ambition and strategy of growth so are looking for the best employees to support us in reaching our goals. About the role... As our new Senior IT Engineer you will bring a great combination of high responsibility and problem solving approach. The overall purpose of the position is to secure day to day operation of our hosting infrastructure and at the same time help lead in evolving it to fit future needs. We expect you to be a proactive team player who will use your technical knowledge to solve challenges, improve customer experience and bring value to the team. The infrastructure is based in the UK. If you’re looking to gain experience of large data systems, a broad range of...
Apr 11, 2021
We are currently looking for a Senior IT Engineer to support and develop our business as market leader within billing portals and analytics. We are based in Blackburn and part of Enghouse Networks, a public traded Canadian based software and Service Company. In Enghouse we have a high ambition and strategy of growth so are looking for the best employees to support us in reaching our goals. About the role... As our new Senior IT Engineer you will bring a great combination of high responsibility and problem solving approach. The overall purpose of the position is to secure day to day operation of our hosting infrastructure and at the same time help lead in evolving it to fit future needs. We expect you to be a proactive team player who will use your technical knowledge to solve challenges, improve customer experience and bring value to the team. The infrastructure is based in the UK. If you’re looking to gain experience of large data systems, a broad range of...
What will my role look like? Our IT Team is expanding and we are now recruiting an IT Helpdesk Coordinator! In this role you will be responsible for handling all queries & requests for support raised by ticket, phone & email. You will be mainly focusing on our new Waterside Head Office and assisting with the IT requirements. Previous experience within an IT role is desired although full training will be provided. What would my main responsibilities be? Utilise our IT systems to log, respond and update tickets. Respond to incoming requests in person, telephone, email and online ticketing systems. Provide technical diagnostics and obtain correct information. Coordinate and monitor live technical support groups. Checking for faults on internal monitoring platforms & proactively creating tickets. Assigning faults to various internal & external resources based off fault type, priority. Escalating issues to Helpdesk-Manager when...
Apr 11, 2021
What will my role look like? Our IT Team is expanding and we are now recruiting an IT Helpdesk Coordinator! In this role you will be responsible for handling all queries & requests for support raised by ticket, phone & email. You will be mainly focusing on our new Waterside Head Office and assisting with the IT requirements. Previous experience within an IT role is desired although full training will be provided. What would my main responsibilities be? Utilise our IT systems to log, respond and update tickets. Respond to incoming requests in person, telephone, email and online ticketing systems. Provide technical diagnostics and obtain correct information. Coordinate and monitor live technical support groups. Checking for faults on internal monitoring platforms & proactively creating tickets. Assigning faults to various internal & external resources based off fault type, priority. Escalating issues to Helpdesk-Manager when...
What will my role look like? Our IT team is expanding and we are now looking for an IT Support Engineer to join us! As an IT Support Engineer, you will be required to be the first point of contact to those requiring IT support. This is a telephone-based role that requires a high level of care and attention to detail. You will be responsible for logging, resolving and escalating support requests made via our ticketing system and answering / resolving phone calls made to the helpdesk. What would my main responsibilities be? Handling phone calls, emails and tickets Working through tickets in priority order Chasing up historic tickets & issues Assisting Head Office staff with routine issues Setting up new equipment for upgrades/new users/new sites This list is not exhaustive and may be added to or amended from time to time. What’s in it for me? EG Cares is our benefits & rewards scheme, it’s our way of saying thank you to our EG...
Apr 11, 2021
What will my role look like? Our IT team is expanding and we are now looking for an IT Support Engineer to join us! As an IT Support Engineer, you will be required to be the first point of contact to those requiring IT support. This is a telephone-based role that requires a high level of care and attention to detail. You will be responsible for logging, resolving and escalating support requests made via our ticketing system and answering / resolving phone calls made to the helpdesk. What would my main responsibilities be? Handling phone calls, emails and tickets Working through tickets in priority order Chasing up historic tickets & issues Assisting Head Office staff with routine issues Setting up new equipment for upgrades/new users/new sites This list is not exhaustive and may be added to or amended from time to time. What’s in it for me? EG Cares is our benefits & rewards scheme, it’s our way of saying thank you to our EG...
Blackburn with Darwen Borough Council
Feilden St, Blackburn BB2 1LH, UK
Description Champion Education Trust c/o Blackburn Central High SchoolHaslingden RoadBlackburnBB2 3HJ Job Title : Senior IT Technician Grade/Salary : Grade F, SCP 17-23 (£12.69 to £14.38 per hour) Contract Type : Permanent Contract Terms : 37 hours per week, full year Closing Date : Friday 16th April 2021 @ 12 noon TO APPLY FOR THIS VACANCY PLEASE FOLLOW THE INSTRUCTIONS BELOW Champion Education Trust are expanding their IT team, initially to be based at Blackburn Central High School and Crosshill Special School. The team currently consists of Network Manager, IT Technician and IT Apprentice, and this exciting new role will directly support the Network Manager in his work across the Trust. We are looking for a skilled and reliable team member who can provide excellent technical support, with a proven track record in great customer service, advanced knowledge and troubleshooting.Current Trust schools are located in Blackburn and Blackpool with a planned...
Apr 11, 2021
Permanent
Description Champion Education Trust c/o Blackburn Central High SchoolHaslingden RoadBlackburnBB2 3HJ Job Title : Senior IT Technician Grade/Salary : Grade F, SCP 17-23 (£12.69 to £14.38 per hour) Contract Type : Permanent Contract Terms : 37 hours per week, full year Closing Date : Friday 16th April 2021 @ 12 noon TO APPLY FOR THIS VACANCY PLEASE FOLLOW THE INSTRUCTIONS BELOW Champion Education Trust are expanding their IT team, initially to be based at Blackburn Central High School and Crosshill Special School. The team currently consists of Network Manager, IT Technician and IT Apprentice, and this exciting new role will directly support the Network Manager in his work across the Trust. We are looking for a skilled and reliable team member who can provide excellent technical support, with a proven track record in great customer service, advanced knowledge and troubleshooting.Current Trust schools are located in Blackburn and Blackpool with a planned...
