Reed Property & Construction
Croydon, UK
If you're looking for a job where you can really make a difference and deliver exceptional customer service, we want to hear from you! We're looking for two compassionate and friendly Customer Solutions Coordinators to join our team. Customer Service Coordinator Job Type: Full-time - 3 month contract (likely to be extended) Hybrid working: 1 day in the office (Wednesdays) in Croydon; 4 days work from home Salary: 17.64 - 21.83 per hour Location: Croydon, London One of the biggest housing associations is looking for 2 dedicated Customer Service Coordinators to manage complaints, member enquiries, and housing ombudsman cases from start to finish. This role is crucial in resolving dissatisfaction and improving overall service performance. You will provide expert advice to both customers and internal business areas, helping to achieve strategic goals and maintain a consistent approach to customer service. Day-to-day of the role: Coordinate casework by liaising with...