6 jobs found in Diss

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1st Line IT Support / £19,00-£22,000 pa / Weekly Rotation / Based In Diss, Norfolk / Temporary Ongoing Hale Group are currently recruiting for a 1st Line IT Support, based in Diss, Norfolk. You will be providing support to customers and the IT maintenance team, by taking initial calls and delegate to the right team. Salary Monday to Friday £19,000 - £22,000 pa DOE Hours Weekly Rotation Early - 7.00am - 3.00pm Middle - 8.30am - 4.30pm Late - 10.00am - 6.00pm Duties Include, but are not limited to: Answering telephone calls Call logging Delegating calls to correct team Liaising with customer and team members Key requirements Must have Customer Service background - essential Basic IT experience - Desirable If you would like to know more regarding this role, please do not hesitate to contact Megan Reeve on 01379 642276.

Job Description Midwich Group is a specialist AV distributor to the trade market, with global operations in the UK and Ireland, EMEA, Asia Pacific and North America. The Group's long-standing relationships with over 500 vendors, including blue-chip organisations, support a comprehensive product portfolio across major audio-visual categories such as displays, projectors, technical AV, broadcast, professional audio, lighting, and unified communications. The Group operates as the sole or largest in-country distributor for a number of its vendors in their respective product sets. Job Summary Midwich are embarking on an ambitious digital transformation program, which includes the global deployment of the Microsoft D365 ERP solution (CE/F&O/SCM) as well as a new group wide e-commerce platform. As part of this transformation program the IT team structure is being reviewed to ensure it has the appropriate level of skills/experience and knowledge to support, maintain...

We are seeking an  IT Infrastructure Engineer to be responsible for technical management of the infrastructure, domains and networks throughout the CVS Group and provide IT support on Infrastructure based technologies to all CVS employees and sites across the group as part of the IT team. As an experienced Infrastructure Engineer, you will have the opportunity to be involved in an exciting mix of Infrastructure/3rd Line operational support, project work and proactive maintenance, and you will have opportunities to utilise your experience to support the infrastructure whilst it evolves, takes on new technologies, and grows to meet the changing demands of the CVS business lines. Key accountabilities and tasks include: Monitoring and maintaining the security, integrity and performance of core systems and backup services. Participate in upgrade projects across the CVS Group, either leading the project or assisting from a technical perspective. Provide a...

We are seeking an to be responsible for technical management of the infrastructure, domains and networks throughout the CVS Group and provide IT support on Infrastructure based technologies to all CVS employees and sites across the group as part of the IT team. As an experienced Infrastructure Engineer, you will have the opportunity to be involved in an exciting mix of Infrastructure/3rd Line operational support, project work and proactive maintenance, and you will have opportunities to utilise your experience to support the infrastructure whilst it evolves, takes on new technologies, and grows to meet the changing demands of the CVS business lines. Key accountabilities and tasks include: Monitoring and maintaining the security, integrity and performance of core systems and backup services. Participate in upgrade projects across the CVS Group, either leading the project or assisting from a technical perspective. Provide a hierarchical escalation route for other...

2nd Line IT Support / £19,00-£22,000 pa / Weekly Rotation / Based In Diss, Norfolk / Temporary Ongoing Hale Group are currently recruiting for a 1st Line IT Support, based in Diss, Norfolk. You will be providing support to customers and the IT maintenance team, by taking initial calls and delegate to the right team. Salary £25,000 - £28,000 pa DOE Hours Monday to Friday 9.00am - 5.00pm Duties Include, but are not limited to: Liaising with customers and team members Carrying out advanced IT solutions, including Active Directory, Hardware Builds, Diagnostic Skills, Exchange On Premise Experience. Hybrid working role Advanced IT Experience Key requirements Must have Customer Service background - essential Advanced IT skills - essential If you would like to know more regarding this role, please do not hesitate to contact Megan Reeve on 01379 642276