Customer Service Advocate (Non-voice / REMOTE BASED) This position is remote based AND is a two week contract £9.50/ph 37.5 hours per work/shift pattern Our client is a leading brand who are venturing into the European market with their innovative product. And are looking for Christmas Temps starting Mid November - January The Customer representative will manage customers queries remotely using all the means, systems and procedures put at their disposal to find the best possible solution for their customers. They manage incoming and outgoing contacts: emails, letters, chat, instant messaging, social media…and some phone calls to ensure full customer satisfaction always. Must have PC and Internet connection CUSTOMER CARE & METHODS Active listening to customers to service their needs, through a thorough discovery of the customer requirements Empathy with customer & colleagues Ability to carry out a diagnosis and answer customer issues Proposing...
Apr 14, 2021
Customer Service Advocate (Non-voice / REMOTE BASED) This position is remote based AND is a two week contract £9.50/ph 37.5 hours per work/shift pattern Our client is a leading brand who are venturing into the European market with their innovative product. And are looking for Christmas Temps starting Mid November - January The Customer representative will manage customers queries remotely using all the means, systems and procedures put at their disposal to find the best possible solution for their customers. They manage incoming and outgoing contacts: emails, letters, chat, instant messaging, social media…and some phone calls to ensure full customer satisfaction always. Must have PC and Internet connection CUSTOMER CARE & METHODS Active listening to customers to service their needs, through a thorough discovery of the customer requirements Empathy with customer & colleagues Ability to carry out a diagnosis and answer customer issues Proposing...
Starting salary £40,500 - £44,000 depending on experience per annum with £1,300 Essential Car User Scheme Closing date for completed applications 20th April 2021 at 11pm Interviews to be held on the 28th April 2021. *Previous applicants within the last two months need not reapply* N.B. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. As soon as the advert is closed, no further applications will be accepted. An opportunity has arisen for an experienced Surveyor to join our Direct Maintenance team. This is a newly created role within the supervisory team that service L&Q's South Region. Covering our Sough region including Southwark, Lambeth, Wandsworth, Richmond Upon Thames, Merton, Kingston Upon Thames, Sutton, Croydon, Greenwich, Bexley, Bromley and Lewisham. The role reports into the Maintenance Team Manager and is responsible for giving expert advice to the team on property surveying...
Apr 09, 2021
Permanent
Starting salary £40,500 - £44,000 depending on experience per annum with £1,300 Essential Car User Scheme Closing date for completed applications 20th April 2021 at 11pm Interviews to be held on the 28th April 2021. *Previous applicants within the last two months need not reapply* N.B. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. As soon as the advert is closed, no further applications will be accepted. An opportunity has arisen for an experienced Surveyor to join our Direct Maintenance team. This is a newly created role within the supervisory team that service L&Q's South Region. Covering our Sough region including Southwark, Lambeth, Wandsworth, Richmond Upon Thames, Merton, Kingston Upon Thames, Sutton, Croydon, Greenwich, Bexley, Bromley and Lewisham. The role reports into the Maintenance Team Manager and is responsible for giving expert advice to the team on property surveying...
Applicants from previous round of recruitment need not reapply. An opportunity has arisen for an experienced Technical Administrator to join the Direct Maintenance Scheduling team. This role reports to an Operations Support Team Leader and works closely with the Work Planning and regional maintenance teams. With links across the business area and across L&Q. You will be responsible for the back-office administration supporting the Direct Maintenance service delivery in this essential support function. This is an opportunity to work alongside a highly motivated team in a fast paced role delivering professional and great customer service on a daily basis. Approaching tasks with energy and determination to get a positive outcome for our residents. You will be part of a sizeable team, and will contribute actively to a positive working environment, following organisational values (People, Impact, Inclusion, Passion and Responsibility) and Behavioural framework. You will...
Apr 08, 2021
Permanent
Applicants from previous round of recruitment need not reapply. An opportunity has arisen for an experienced Technical Administrator to join the Direct Maintenance Scheduling team. This role reports to an Operations Support Team Leader and works closely with the Work Planning and regional maintenance teams. With links across the business area and across L&Q. You will be responsible for the back-office administration supporting the Direct Maintenance service delivery in this essential support function. This is an opportunity to work alongside a highly motivated team in a fast paced role delivering professional and great customer service on a daily basis. Approaching tasks with energy and determination to get a positive outcome for our residents. You will be part of a sizeable team, and will contribute actively to a positive working environment, following organisational values (People, Impact, Inclusion, Passion and Responsibility) and Behavioural framework. You will...