TC Facilities Management
Tadworth KT20, UK
About The Role TC Facilities Management are currently recruiting for IT First Line Support Job role: Good Customer Service. Good awareness of IT Systems, processes and terminology. Logging, prioritisation and escalation of IT support issues and requests on a wide range of in-house systems and Hardware. Manage the resolution of support issues and requests via telephone, remote support or visits. Assist other Line Technicians with support issues where required. Troubleshooting system and network problems and diagnosing and solving hardware/software faults. Setting up and configuring new laptops and desktops. Installing authorised software to laptops and desktops. Fault finding to laptops and desktops. Testing and evaluating new technology. Able to solve problems and apply sound judgement and decision making. Ensuring security and upgrades are applied to desktops and laptops and kept up to date. Antivirus installation to all desktops and laptops....