Our mission Travelodge’s mission is to be the UK’s favourite hotel for value. With more than a million visits every week to our website and more than eighteen million customers a year, the use of technology is critical to both our customer offer and our low-cost operations. The mission within IT is to ensure innovative technology drives the business forward, through the development of the company’s customer-facing and internal technology applications. The job in a nutshell As a Senior EUC Support Analyst, you will act as the primary point of contact for all technical escalations from both internal and external customers. You will act as the primary liaison for all VIP/Executive Level Support queries. You will manage and schedule all activities relating to EUC New Hotel provisioning. You will manage the daily allocation of tickets from the ITSM system and ensure SLAs are adhered to. Ideally, you will have at least 5 years experience in a similar support...
Apr 10, 2021
Our mission Travelodge’s mission is to be the UK’s favourite hotel for value. With more than a million visits every week to our website and more than eighteen million customers a year, the use of technology is critical to both our customer offer and our low-cost operations. The mission within IT is to ensure innovative technology drives the business forward, through the development of the company’s customer-facing and internal technology applications. The job in a nutshell As a Senior EUC Support Analyst, you will act as the primary point of contact for all technical escalations from both internal and external customers. You will act as the primary liaison for all VIP/Executive Level Support queries. You will manage and schedule all activities relating to EUC New Hotel provisioning. You will manage the daily allocation of tickets from the ITSM system and ensure SLAs are adhered to. Ideally, you will have at least 5 years experience in a similar support...
Our mission Travelodge’s mission is to be the UK’s favourite hotel for value. With more than a million visits every week to our website and more than eighteen million customers a year, the use of technology is critical to both our customer offer and our low-cost operations. The mission within IT is to ensure innovative technology drives the business forward, through the development of the company’s customer-facing and internal technology infrastructures. The job in a nutshell Are you passionate about infrastructure customer service? Do you want to work for a business that takes very seriously the role of providing stable, secure and innovative infrastructure services to our end users? Can you organise and inspire colleagues to deliver a consistently awesome infrastructure support experience? If yes, then we may have the role for you! As Infrastructure Support Lead, you will be part of the infrastructure team that is responsible for the creation and support...
Apr 10, 2021
Our mission Travelodge’s mission is to be the UK’s favourite hotel for value. With more than a million visits every week to our website and more than eighteen million customers a year, the use of technology is critical to both our customer offer and our low-cost operations. The mission within IT is to ensure innovative technology drives the business forward, through the development of the company’s customer-facing and internal technology infrastructures. The job in a nutshell Are you passionate about infrastructure customer service? Do you want to work for a business that takes very seriously the role of providing stable, secure and innovative infrastructure services to our end users? Can you organise and inspire colleagues to deliver a consistently awesome infrastructure support experience? If yes, then we may have the role for you! As Infrastructure Support Lead, you will be part of the infrastructure team that is responsible for the creation and support...
Our mission Travelodge’s mission is to be the UK’s favourite hotel for value. With more than a million visits every week to our website and more than eighteen million customers a year, the use of technology is critical to both our customer offer and our low-cost operations. The mission within IT is to ensuring innovative technology drives the business forward, through the development of the company’s customer-facing and internal technology applications. The job in a nutshell As Senior IT Security Engineer you will be the lead SME in relation to Information Security. You will have broad responsibility for helping identify and reduce information security risk across Travelodge technology assets including applications, infrastructure and data. You will also lead and work on dedicated security improvement projects, ensuring best practice solutions and approaches are implemented. What you’ll be doing Implementing and managing appropriate security...
Apr 10, 2021
Our mission Travelodge’s mission is to be the UK’s favourite hotel for value. With more than a million visits every week to our website and more than eighteen million customers a year, the use of technology is critical to both our customer offer and our low-cost operations. The mission within IT is to ensuring innovative technology drives the business forward, through the development of the company’s customer-facing and internal technology applications. The job in a nutshell As Senior IT Security Engineer you will be the lead SME in relation to Information Security. You will have broad responsibility for helping identify and reduce information security risk across Travelodge technology assets including applications, infrastructure and data. You will also lead and work on dedicated security improvement projects, ensuring best practice solutions and approaches are implemented. What you’ll be doing Implementing and managing appropriate security...