Clarify Consultancy Ltd

Our client, a national technology company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you'll be the heartbeat of IT support operations, overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You'll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk team to deliver excellent client service. Being line manager to service desk analysts Providing guidance on escalated issues and managing client concerns effectively. Overseeing the allocation, monitoring and closure of support tickets. Ensuring SLAs and KPIs are met and reporting performance to senior leadership. Analysing service desk data to identify trends and drive...

Our client, a leading Audio-Visual solutions & Unified communications provider, delivering high-quality AV installations, support, and managed services across education, public sector, and commercial environments. As their client base continues to grow, they are looking for a proactive and technically skilled AV Technician to join our expanding team. This role is ideal for someone who thrives in a fast-paced, hybrid environment and enjoys supporting a wide range of users, technologies, and specialist equipment. As an AV Technician, you will play a key role in ensuring the smooth operation of AV, IT, and specialist hardware across a large and diverse user base. You'll provide first-line technical support, maintain AV systems, and support live events, teaching spaces, and high-profile activities throughout the year. Provide first-line technical support in both corporate and public sector environments Manage and support 2,000+ endpoints, including Windows and macOS...

Our client, a well-established global software solutions company, is seeking a DevOps Engineer to help design, build, and operate reliable, scalable platforms that support the safe and efficient delivery of software. You will work closely with development and operations teams to automate build and deployment processes, enhance system reliability, and strengthen cloud-native capabilities. This role emphasises practical delivery, operational ownership, and continuous improvement. Responsibilities: Build, maintain, and operate cloud-based infrastructure across production and non-production environments Administer and support Linux and Windows systems Contribute to infrastructure design with a focus on availability, scalability, and security Design, implement, and maintain CI pipelines for on-premise and cloud-hosted applications Support and improve CD and GitOps workflows (e.g., Argo CD) Maintain and optimise build infrastructure and build agents Deploy, operate, and...

Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email and phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPI's, but at all times you'll provide exceptional customer service ensuring a superb customer experience. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service desk records. Making recommendations to optimize IT performance and to prevent future problems. Collaborating with internal departments to ensure that IT needs are met. Keeping...

Our client is a respected and forward-thinking Accountancy Practice known for delivering high-quality compliance, advisory, and business support services to a diverse portfolio of SMEs, owner-managed businesses, and growing organisations. Due to continued expansion, they are seeking a Practice Accountant to join their established team and play a key role in supporting their expanding client base click apply for full job details

Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email and phone, or at the office click apply for full job details

Our client is a growing and forward-thinking organisation, due to continued expansion, are seeking a skilled Bookkeeper to join their finance team in a flexible hybrid role. This is an excellent opportunity for someone who enjoys autonomy, variety within a supportive working environment. As the Hybrid Bookkeeper, you will play a key role in maintaining accurate financial records and supporting the smooth running of the finance function. You'll work closely with the Finance Manager and wider team, ensuring all bookkeeping tasks are completed to a high standard. Duties to include: Record day-to-day financial transactions and complete the posting process. Reconcile sales taxes, payroll taxes and bank accounts at the end of each month. Monitor financial transactions and reports. Process accounts receivable and payable. Process checks. VAT returns. Monitor and manage sales and purchase ledger. Supporting the FD with cash flow forecasting, departmental budgeting, and...

Our client is a growing and forward-thinking organisation, due to continued expansion, are seeking a skilled Bookkeeper to join their finance team in a flexible hybrid role. This is an excellent opportunity for someone who enjoys autonomy, variety within a supportive working environment. As the Hybrid Bookkeeper, you will play a key role in maintaining accurate financial records and supporting the smooth running of the finance function. You'll work closely with the Finance Manager and wider team, ensuring all bookkeeping tasks are completed to a high standard. Duties to include: Record day-to-day financial transactions and complete the posting process. Reconcile sales taxes, payroll taxes and bank accounts at the end of each month. Monitor financial transactions and reports. Process accounts receivable and payable. Process checks. VAT returns. Monitor and manage sales and purchase ledger. Supporting the FD with cash flow forecasting, departmental budgeting, and...

Our client, a market leading company, are currently recruiting an ambitious, commercial aware and proactive Management Accountant to support the Financial Controller in preparing monthly management information and other financial performance analytics. Reporting to the Financial Controller, you will be responsible for: Prepare monthly management accounts and financial reports Supporting the FC with the daily management of the team, cash flow forecasting, departmental budgeting and cost centre analysis to drive efficiencies and improve workflows across the business Developing best practice processes and procedures both in the department and across the wider business where applicable Oversee daily accounting operations (sales ledger, purchase ledger, cashbook) Reconcile bank accounts, stock, and manufacturer accounts Manage month-end and year-end close processes Support budgeting and forecasting activities Analyse variances and provide actionable insights to management...

Our client, a market leading company, are currently recruiting an ambitious, commercial aware and proactive Management Accountant to support the Financial Controller in preparing monthly management information and other financial performance analytics. Reporting to the Financial Controller, you will be responsible for: Prepare monthly management accounts and financial reports Supporting the FC with the daily management of the team, cash flow forecasting, departmental budgeting and cost centre analysis to drive efficiencies and improve workflows across the business Developing best practice processes and procedures both in the department and across the wider business where applicable Oversee daily accounting operations (sales ledger, purchase ledger, cashbook) Reconcile bank accounts, stock, and manufacturer accounts Manage month-end and year-end close processes Support budgeting and forecasting activities Analyse variances and provide actionable insights to...