Alecto Recruitment
Manchester, UK
BMS Remote Service Manager Alecto Recruitment is working with our client who are a UK leading specialist within the building energy management systems (bems) sector. They have a very interesting and exciting new opportunity within the business that will help manage a key and large national account. The Role: Reporting to the national contracts manager, this role supports the day to day operations and service coordination of a key and very important account The aim of the role is to help deliver consistent, high-quality service by maintaining effective processes and procedures and keeping the account running smoothly day to day Contract and service operations - PPM Planning, access coordination, incident, escalation and SLA Support Remote Monitoring Coordination - supporting remote monitored sites Commercial support - assisting with contract renewal, profitability tracking and revenue capture Customer relationship and stakeholder management...