Akkodis
St Albans, UK
ServiceNow Platform Support Consultant nr. St. Albans (Hybrid - 2 days onsite) Permanent 45,000 - 65,000 DOE We're hiring on behalf of a trusted client for a ServiceNow Platform Support Consultant to join their ServiceNow operations team. This is a great opportunity for someone with solid ServiceNow experience who enjoys solving problems, supporting critical systems, and working in a collaborative environment. What You'll Be Doing Supporting a global, business-critical ServiceNow platform (24/7 environment). Managing incidents, problems, and defects ensuring smooth ticket progression. Delivering configuration fixes and occasional code fixes utilising your ServiceNow Developer background (approx. 20% of the role). Handling app/plugin upgrades, patch testing, and performance monitoring. Collaborating with internal teams and offering guidance to junior colleagues. What We're Looking For A good solid background in ServiceNow Development/Coding, perhaps moving up from an...