Huntress - Maidstone

Online Live Chat Agent Location: Kent (Hybrid - 2 days in the office, 3 days working from home) Salary: 26,200 per annum Please only apply if you are based in Kent. Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced environment? We are currently recruiting for an Online Live Chat Agent to join our client's growing customer support team. This is a fantastic opportunity to join a modern, customer-focused business offering a hybrid working arrangement and a supportive team environment. As the first point of contact for customers, you will play a key role in delivering a positive customer experience, responding to enquiries via live chat and email, and ensuring issues are resolved efficiently and professionally. What You'll Be Doing: Responding to customer enquiries via live chat and email in a timely and professional manner Providing accurate...

We're recruiting on behalf of our NHS client for experienced, ACC accredited Clinical Coders to join their team on a temporary basis with an immediate start. In this role, you'll play a vital part in translating complex clinical information into accurate national codes, directly supporting patient data quality, national reporting, and Trust funding through the NHS Payment Scheme. If you're a confident, detail-driven coder who takes pride in accuracy and consistency, your work will have a real and measurable impact on how the Trust is resourced and how patient care is reported. What you'll be doing: Accurately translating complex clinical information from patient records into ICD-10 and OPCS-4 codes, in line with National Clinical Coding Standards Extracting and analysing detailed clinical information from case notes, exercising sound judgement where documentation is unclear or requires clarification Ensuring coded data is submitted accurately and within required deadlines...