Hawke Search
London, UK
Customer Success Associate - Exciting Climate Tech Company Are you passionate about sustainability, technology, and delivering exceptional customer experiences? Do you want to join an innovative climate tech company that is helping accelerate the transition to a cleaner, greener future? We are looking for a Customer Success Associate who combines a genuine passion for making a positive impact with outstanding customer service skills, strong analytical ability, and a proactive approach to problem-solving. This is an exciting opportunity to join a purpose-driven organisation tackling one of the biggest challenges of our time: reducing carbon emissions and transforming the way we use energy. You will play a key role in supporting customers throughout their journey, ensuring they receive a seamless, high-quality experience while helping the business continuously improve. You will be responsible for managing customer interactions, resolving queries, handling escalations, gathering...