Service Manager - Framework call offs, Performance MI, SLA's, KPI'S - £50,000 - £55,000 - Hybrid

Service Manager Framework call offs, Performance MI, SLAs, KPI S, Enterprise Agreements - £50,000 - £55,000 Manchester - Hybrid

Phenomenal opportunity to join the biggest name in the channel into their Contracts Enablement team to add value and increase their reputation by fulfilling all the commitments in contracts. This is vital within the delivery and onboarding stages within some of the larger contracts.

We need someone with a diverse set of skills including contract support, procurement advice, compliance, reporting, data analysis, catalogue management and training. This team is an integral part of growing the development the is demanded daily.

You will be responsible for monitoring and delivering contractual commitments across some of the largest frameworks and customer agreements. You will ensure the right operational processes are in place to capture required data, while managing key stakeholder relationships and providing informed procurement guidance to internal and external stakeholders.

Essential skills

• Knowledge of public sector procurement regulations and frameworks (essential).
• Understanding of data analysis, framework MI requirements, and auditing processes (desirable).
• Proven experience implementing or managing new operational processes.

Responsibilities

• Delivering procurement support to internal teams and external stakeholders
• Reporting of contractual KPIs.
• Supporting the implementation of new CRM
• Managing relationships with internal and external stakeholders
• Supporting the Contract Manager in the end-to-end administration of public sector frameworks.
• Safeguarding data integrity by ensuring MI reporting is accurate, complete, and reliable.
• Ensuring compliance with procurement regulations and contractual requirements.
• Acting as a key point of consultation for bids and tenders,
• Advising on KPI feasibility, reporting capabilities, and any associated risks to ensure commitments are deliverable.

Please hit the button to Apply and/or call Will Martin at InfraView for further info.

Service Manager Framework call offs, Performance MI, SLA s, KPI S, Enterprise Agreements - £50,000 - £55,000 Manchester - Hybrid