Job Description
Part Time Remote Debt Collection Agent
Position: Part Time Debt Collection Agent
Location: Remote (Work From Home)
Hours: Part time (Monday - Friday only)
Salary: 15p/h plus bonuses
Contract: Temp to Perm
About the Role
We are seeking a confident and motivated Part Time Remote Debt Collection Agent to join our growing team. In this role, you will be responsible for contacting customers and clients regarding outstanding balances, arranging affordable repayment plans, and providing professional support to help clients manage their accounts.
This is a great opportunity for someone who is highly organised, enjoys speaking with people, and is looking for flexible part time work that can be completed from home.
Key Responsibilities
Make outbound calls to customers and clients regarding overdue accounts
Handle inbound queries from customers about payment options
Assess financial circumstances and set up suitable repayment plans
Update account information accurately using internal systems
Follow compliance guidelines and treat all customers fairly
Work towards individual and team collection targets
Maintain a professional and empathetic approach at all times
About You
We're looking for someone who is:
A strong communicator with a confident telephone manner
Highly organised and able to manage time effectively
Empathetic, patient, and able to build rapport quickly
Comfortable handling difficult conversations professionally
Motivated by targets and quality customer service
Able to work independently in a remote environment
Experience in debt recovery, customer service, collections, finance, or call centre work is required.
What We Offer
Fully remote working
Flexible part time hours
Ongoing training and support
Opportunities for progression
Performance based bonuses
Supportive and friendly team environment
How to Apply
If you're interested in joining our team, please send your CV!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
