3 it support technician jobs found in Birmingham

You don't just manage support - you roll up your sleeves, dive into complex issues, and craft experiences that turn frustrated customers into loyal advocates. If solving technical problems and leading teams energizes you, this role was made for someone at the top of their game. ERP/Technical Customer Support Manager £60,000 - £65,000 base + up to 10% performance bonus + other benefits Hybrid UK/National Stack: Join a fast-growing software business that powers the operational backbone of hundreds of UK companies-from SMEs to multi-channel retailers. ERP systems, integrations, inventory, orders, and accounting-when everything runs smoothly, customers scale confidently. When it doesn't, they need someone who takes full ownership: someone who can lead the team and get hands-on with high-priority support tickets and P1 escalations. That someone? Could be you. Payoff: As ERP/Technical Customer Support Manager , you'll wear two hats: • Leader: Coach and grow your team,...

You don t just manage support - you roll up your sleeves, dive into complex issues, and craft experiences that turn frustrated customers into loyal advocates. If solving technical problems and leading teams energizes you, this role was made for someone at the top of their game. ERP/Technical Customer Support Manager £60,000 - £65,000 base + up to 10% performance bonus + other benefits Hybrid UK/National Stack: Join a fast-growing software business that powers the operational backbone of hundreds of UK companies from SMEs to multi-channel retailers. ERP systems, integrations, inventory, orders, and accounting when everything runs smoothly, customers scale confidently. When it doesn t, they need someone who takes full ownership: someone who can lead the team and get hands-on with high-priority support tickets and P1 escalations. That someone? Could be you. Payoff: As ERP/Technical Customer Support Manager, you ll wear two hats: • Leader: Coach and grow...

Network Monitoring Engineer 70,000 - 75,000 6-month FTC Remote Role Overview: Our client, a technology-led connectivity business, is looking for an experienced Network Monitoring Engineer to support a major dark fibre rollout programme on a 6-month fixed-term basis. This is a hands-on engineering role focused on designing, implementing and commissioning monitoring solutions across newly deployed fibre infrastructure and network equipment. The role will suit someone who can bring strong network observability capability into a project-led environment and help ensure new infrastructure is fully visible, measurable and supportable from day one. Key Responsibilities: Design and deploy end-to-end monitoring solutions across newly delivered dark fibre infrastructure. Build streaming telemetry pipelines to provide real-time, low-latency visibility across the network. Configure, optimise and tune VictoriaMetrics for ingestion, retention and performance....